counselling skills · 2020-03-30 · effective counselling skills can help guide the career paths...

16
TWE Solutions Pvt. Ltd ©EnablingWorld2020 www.enablingworld.com 1 Highly interactive & experiential learning delivered through exercises, case studies & reflections Face to Face – 1 day Facilitator led Virtual – 120 min Counselling Skills Multiple options: Webinar - 60 min Essential Skills for HR & Young Managers

Upload: others

Post on 10-Jul-2020

33 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com 1

Highly interactive & experiential learning delivered through exercises, case studies & reflections Face to Face – 1 day

Facilitator led Virtual – 120 min

Counselling Skills

Multiple options:

Webinar - 60 min

Essential Skills for HR & Young Managers

Page 2: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Counselling Skills

2

Grappling with how to deal with a difficult team member? How good are your counselling skills? Are you using your counselling skills in your day to day interactions & interventions?

Overview 

Managers with strong counselling skills are vital to ensure retaining & effectively wielding your top performers. Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are not a role fit currently. The program is designed for practical application of the counselling concepts and enabling the participants to build their counselling skills in your day to day interactions & interventions and help their team members succeed.

Target Audience 

All leaders, managers and supervisors, HR professionals, customer care professionals and Individuals aspiring to gain counselling skills(Max. 24 participants in a Virtual class & Face to face; 100 in a Webinar)

Outcomes

▪ Familiarisation with counselling skills,▪ Using counselling skills in dealing with people issues▪ Incorporating counselling skills in your day to day interactions &

interventions▪ Self-Awareness about your personal values, attitudes, belief & ways of

self-exploration▪ Strategies and skills to effectively address and resolve conflicts▪ Skill to deliver effective feedback using counselling principles and develop a

positive atmosphere in the work group.

Course Content 

▪ Counselling - what does it mean?▪ Dimensions of Communication and counselling Skills▪ Essentials of Counselling – Knowing your personal values, attitudes, belief and

be an effective communicator and a successful leader ▪ Situations where counselling is most effective ▪ Using counselling skills in day to day interactions; create a positive atmosphere ▪ Why MUST an HR professional have counselling skills?▪ Counselling as a correctional technique▪ Turning a performance review session into a productive session, to strategically

guide all team members towards improved performance▪ Having difficult conversations early and develop an effective & mutually

agreeable action plan▪ Developing strategies & skills to effectively address & resolve conflicts▪ Tools to stay focussed and resilient

Approach 

▪ Multiple Delivery Options - F2F, Facilitator led Virtual Sesion, Webinar▪ Highly interactive facilitator moderated discussions, Presentations, Individual &

Group exercises, Case studies, Role plays, App based activities, Videos, Q&A

Optional Customization 

▪ Duration of programs based on specific organisational needs▪ Multiple sessions can be organised during the day▪ Training needs analysis prior to design and delivery - to baseline exact

requirements for maximum program value and impact▪ Follow-up programs and individual coaching sessions for greater effectiveness

highly interactive & experiential learning delivered through multiple modes

Page 3: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Enable the world realize it’s full potential

About Enabling World

Corporate Overview

3

Page 4: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Leadership Team

Sushil Tayal – BangaloreGallup Certified StrengthsFinder Coach, ILO certified Master Facilitator for Responsible Business Conduct, Knowledge Advisor & Master Facilitator with SHRM India.Over 3 decades of experience of leading global teams & transforming organisations in manufacturing, newspaper, media, logistics & distribution IT, ITES, Banking & BFSI & Developmental Sector.

Sanjiv Jain – DelhiCertified Coach, Strategic HR & Change Management consultant, versatile HR thought leader with over 3 decades of experience across industries like Engineering, Food, Oil & Gas, Avionics, Packaging, Chemical and IT both for large corporations like IBM, HCL, Glaxo, Jubilant, Sanjiv is a IBM Certified Design Thinking and Agile practitioner

KP Vachali – ChennaiAn acclaimed HR Advisor, Thought Leader, Facilitator and a seasoned Human Resources professional with over 3 decades of experience in Hospitality, Telecom and Retail. Led HR function for Mahindra Holidays, Leela Group of Hotels, Reliance Communications and Dairy Farm International. Excellent track record of HR process improvement and culture of excellence.

Anupam - United KingdomA life coach, facilitator & change consultant, Development Management Professional with an experience of over 3 decades. Extensive experience in Counselling, practice teaching and child protection. Instrumental in redesigning and reshaping Asian Counselling Services, Leicester, UK, its service delivery on ethical & professional Counselling standard.

4

Page 5: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

About us

5

We enable organisations to create people philosophy, strategy & practices

that foster an inclusive culture and create differentiated employee experience for sustained competitive advantage

Page 6: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Who we are

▪ Vision: “Enable the world realize it’s full potential”

▪ Values: Passion, Commitment, Results

▪ Established in 2012

▪ Experts with track record of leading transformational, global initiatives across industry verticals.

▪ We enable you to find the answer to your most challenging issues, achieve your vision and make you & your organization future ready

6

Page 7: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Customized solutions for sustained competitive advantage

Our Enabling Solutions

7

Employee Wellbeing

• Leveraging science of mindset• Counselling services• Mindfulness

Talent Search & Supply

• HireSmart• Executive Search• Flexi staffing

HR Consulting & Advisory

• Strategic HR• Process redesign • ER & compliance

Leadership & Talent Development

• Strengths based coaching• Assessments• Training & workshops

HR Technology & Digitalisation

• AI & ML based tech solutions• Integrable niche solutions• End to end HR processes

Page 8: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Talent Management

CompensationLearning• Industry Skill Curation & Diagnostic• Skill Profile• Personalized Learning Pathways• AI based Career Planning• Learning Outcome Quantification

Engagement• Digital, Integrated Platform• Employees Insights • Surveys Linked To Lifecycle, Events• Integrated Dashboards• Action Planning

Workforce Planning• Skill Management System• Resource Allocation System • Intelligent & Proactive Bench Management• Contract Budget Management• Real Time, Action Oriented Dashboards

• 20 Libraries - Jobs & Best Practice• Cognitive Career Coach• Competency Framework• Assessments• Employee Lifecycle Management

• Design & Define Multiple Simulations In Minutes• Predefined Models• Empower Managers – User Friendly Self Service• Advanced & Predictive Analytics• Great User Experience• Ready To Launch Surveys

Talent Acquisition• 80% Automation, AI, ML Based• 1 Way Video Interview • Personality Assessment• Cognitive Recruitment• Cognitive Candidate Engagement• Role Based Assessments• Online Communication Test

We offer diagnostic / audit for HR digitalisation in your organization to ascertain focus areas for best ROI to business

8

Our HR Tech Solutions

Page 9: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Our Workshops

9

▪ Our Belief - workshop facilitation is a way of providing leadership without taking the reins of making decisions.

▪ Our facilitation techniques generate high quality participation, help the group in overcoming group dynamics & interpersonal issues and achieve the common objectives.

▪ We have been facilitating workshops for corporate vision, mission, values, strategic planning, goal setting, focus groups, leadership off – site in large corporations

▪ Our approach to workshop facilitation involves:▪ Define goal / objectives▪ Alternative approaches for workshop▪ Agree process and deliverables▪ Agree pre-work▪ Facilitate workshop▪ Set the foundation▪ Communicate objective▪ Create conducive environment▪ Encourage participation▪ Maintain focus▪ Build consensus▪ Agree on action items▪ Follow-up post workshop

Page 10: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Creating Future Ready Talent

10

Our Training & Development Enablers

Page 11: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Our Leadership Approach

11

We develop Leadership competencies through StrengthsFinder, Psychometric Assessments, 3600 feedback, Coaching and Trainings

Page 12: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Our Development Enablers

12

Leadership

General Management

HR Functional Competencies

Employee Wellbeing

Inspirational LeadershipDeveloping leadership competencies to lead change, inspire people, create passion & excitement around shared goals.

HR Competency Developing HR functional competencies to manage new age workforce and agile organisation

Managerial EffectivenessDeveloping managerial competencies to manage self & team to create & sustain high performance culture

Wellbeing Leveraging the science of mindset; mindset expansion & cultivation of mindfulness; Counselling services

Page 13: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Training & Development Arena

13

Lead

ersh

ip

• Vision, Mission & Values• Inspirational Leadership• Strategic Thinking• Leading Change• Growth Mindset• Art of Story Telling• Leader As A Coach• Strengths Based Leadership• Leading In Turbulent Times• Empathetic Leader• Executive Presence• Critical Thinking• Principles Based Leadership• Leading Diversity & Inclusion• Transformational Leadership• Expanding Your Influence• Driving Cultural Change

… more

HR

Fun

ctio

nal • Strategic Business Partner

• Creating Business Value• Design Thinking for HR• Agile HR• HR Analytics• Organisation Design• Workforce Planning• Talent Management• Talent Acquisition• High Performance Culture• Total Rewards• Employee Value Proposition• Enhance Employee Experience• Proactive Employee Relations• Workplace Investigations• Labour Law Compliance• HR Audit Competencies

… more

Gen

eral

Man

agem

ent • Building Effective Partnership

• Strengths Based Conversations• Working With Millennials • Cultural Sensitivity• Effective Decision Making• Managing Conflicts• Influencing & Persuasion Skills• Art of Negotiations• Building Engaging Workplace• Communicating for impact• Managing High Perf. Team• Managing Difficult Conversation• Harassment Free Workplace• Dealing With Ethical Issues • Enabling Young Manager• Managing Career Aspirations• Counseling Skills

… more

Emp

loye

e W

ellb

eing

• Mindset Of Mindfulness• Even Eagle Needed A Push• Befriending Stress• Conversation With Emotions• Inner Critic• Being Yourself• Resilience At Work• Building Bridges• Boosting Your Positive Outlook• Creating Balance In Your Life• Thriving Under Pressure• Healthy Eating• Workplace Exercises• Changing face of Retirement• Financial Wellbeing• POSH & ICC training

… more

Page 14: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Our Strategic PartnershipsHR Consulting

Learning Platform Video IndexingHRMIS, Payroll, Engagement

Compliance Solutions Contract Staffing Leadership Interventions

Talent Acquisition Automation

Learning Platform

Watson Talent Management, Talent Acquisition

Compensation & Reward Management Psychometric Assessments

Employee Wellbeing

14

Page 15: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

Clients our Experts Enabled

15

Page 16: Counselling Skills · 2020-03-30 · Effective counselling skills can help guide the career paths of high potential candidates and create alternative paths for individuals who are

TWE Solutions Pvt. Ltd©EnablingWorld2020www.enablingworld.com

7 | Rohan Ashima | Brookefields |Bangalore 560037 | Karnataka |Ph: +91 9845133767 | 9739834163 | Mail - [email protected]

Connect with us at: [email protected]

www.enablingworld.com

#36 Model Basti |New Delhi 110005 |Ph: +91 8105000762 |Mail - [email protected]

16

Realize Your Full Potential

7, Kottur Garden Link Road | Kotturpuram | Chennai 600 085 |Ph: +91 90360 33001 Mail - [email protected]

Enabling World is a registered trade mark of TWE Solutions Pvt. Ltd.