Apparo Volunteer Coaching Program

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Apparo – Who We Are• Helps nonprofit agencies embrace the power of technology to transform

how they operate and deliver their missions • Serves as the CIO resource behind more than 180 local nonprofits• Creates a bridge between the nonprofit and corporate technology sectors• Delivers solutions that multiply nonprofit effectiveness throughout the

region

Corporate Leaders

Apparo Staff

Technology Providers

Technology Solutions

800 Charlotte Region Nonprofits

Program Design

Format:One-on-one - On-site coaching AT the agencyVolunteers schedule coaching session(s) each month at mutually convenient times during the work day.

Time commitment:4 month Semesters – Fall & Spring Partnership for 1 to 4 months; 1 hour minimum each month Can adjust partnership monthly

Process:Agency staff enter their coaching needs at start of the semester via Volunteer LinkVolunteer coaches select partner from list of opportunities on Volunteer Link

Primary coaching focus is business tools that corporations use in day-to-day operations:• Excel, Word, PowerPoint, Outlook, Windows navigation• SharePoint: calendar sharing, document sharing

Process elements to Highlight

Semester will last for 4 months

Make your one hour per month a priority – not an “if I can fit it in”

Start right away -Contact your partner and respond to him/her/ them!

One-on-one and in person.(No phone call sessions)

You are not the “go-to-IT-guy”; NPO Agencies have Managed Services contracts

How does the process work?

Register on Apparo’s Volunteer Link

Complete your profile

Complete orientation and skills assessment

CHOOSE a coaching opportunity

Coordinate coaching time with your NPO partner over the semester

Log-in coaching hours

How to understand your partnership

• Are they larger or smaller– ASC, United Way

More sophisticated operations– Dress for Success, Let Me Run, Mental Health

Few people in many different roles• Have they just migrated to new Windows/Office platforms• How do they use SharePoint

– Across the whole agency– Individually

• How do they use their Email/Outlook

• Use and share helpful resource material on the Volunteer Link site

• Ask for a brief tour, learn about their mission

Email/Outlook• Productivity functionality– Contact Lists– Sharing Calendars– Setting-up appointment – Inviting others inside and outside the agency

• Marking events private

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Testimonials

My coach was awesome.

It was really a terrific process -

and a great value

Thank you all so very

much with all the hard

work you all do to reach

out and help others in

need such as myself.

My coach was great. I always looked forward to the sessions and felt that I gained a great deal of knowledge from them. Thank you for providing this opportunity.

My coach was very dedicated helpful. I truly appreciate all her time and

knowledge. She has gotten to know about the work I do and has helped me

to figure out how to organize better.

My coach was a great coach. She was patient with me and understood exactly what I needed.

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22 agencies served over 3 years

If you have any questions or feedback you can contact your corporate coordinator or email

Apparo at Volunteers@Apparo.org

Thank you for working with area nonprofit agencies to improve their computer and IT skills thereby increasing their ability to

serve the Charlotte community!