CORPORATE SUSTAINABILITY REPORT OF TATA TEA LIMITED

PRESENTED BY- APURV UPADHYAY- 92

VIJAYA KADAM- 30

JIGAR SHAH- 72

NILAM GAURAV- 22

POOJA TRIPATHI- 89

PRADEEP REVANKAR- 67

AMOL PEDNEKAR- 64

GEETA CHAVAN- 8

MAYURI MAKWANA- 40

CONTENTS

1) About this Report 2) About TATA TEA- a) Global Profile b) India Profile 3) Business Conduct- a) Corporate governance b) Ethics c) TATA TEA Board 4) Management Framework & Stakeholders 5) Strategy and Priorities- ESG Issues 6) Wealth Creation 7) Customers and Employees 8) Work Environment and Communities 9) Environmental Performance and Safeguarding Biodiversity 10) Reporting and Independent Review Statement

ABOUT THIS REPORT

The Global Compact

The Millennium Development Goals

TTL Operations

Actions Taken

ABOUT TATA TEA- GLOBAL PROFILE

History

Global tea market

Global acquisitions

Global initiatives

ABOUT TATA TEA- INDIA PROFILE

Redefined business strategy

VMV- VISION, MISSION & VALUES

Branded Tea

Instant tea & TATA Tetley division

Plantations

BUSINESS CONDUCT

Corporate Governance

Ethics

TATA TEA Board

MANAGEMENT FRAMEWORK & STAKEHOLDERS

TATA Business Excellence Model Balanced Score Card (BSC) Methodology PDCA (Plan-Do-Check-Act) Cycle

Leadership System Good Citizenship

STRATEGY & PRIORITIES STRATEGY- a) TEA b) COFFEE c) WATER

PRIORITIES- Four ESG Issues- a) Sustainable business model b) Ensure fair labour standards c) Brand expansion d) Environmental & Social issues

WEALTH CREATION

Economic Value Generated, Distributed & Retained (2006-07)

Income of the company, Profit after tax & Total Economic Value Retained

Financial Implications, Risks & Opportunities of Climate Change

CUSTOMERS & EMPLOYEES

CUSTOMERS-

Listening & Learning methods

Risk Mapping Process

New Product Design Process

Commercial Complaint Management System

CUSTOMERS & EMPLOYEES EMPLOYEES-

Employee Skills & Training

TATA Code of Ethics (TCoC)

Trade Unions

Affirmative Action

Case Study- Yashodamma

WORK ENVIRONMENT & COMMUNITIES

WORK ENVIRONMENT-

Health & Safety Committee

ILO Code of Practice

Accidents in Plantations

WORK ENVIRONMENT & COMMUNITIES COMMUNITIES-

Plantations

General Hospital (GH)

High Range School (HRS)

Srishti Welfare Centre (Srishti)

Suppliers & Stockists

ENVIRONMENTAL PERFORMANCE & SAFEGUARDING BIODIVERSITY

ENVIRONMENTAL PRFORMANCE-

Materials Management Water & Wastewater Management Waste Management Environmental Expenditure Using Safe Inputs Energy, Efficiency & GHG Emissions Air Quality

ENVIRONMENTAL PERFORMANCE & SAFEGUARDING BIODIVERSITY

SAFEGUARDING BIODIVERSITY-

High Range Wildlife & Environment Preservation Association (HRWEPA)

Support of TATA TEA

REPORTING & INDEPENDENT REVIEW STATEMENT

REPORTING-

Alignment with G3 Guidelines

Reporting on what Matters Most

REPORTING & INDEPENDENT REVIEW STATEMENT

INDEPENDENT REVIEW STATEMENT- By Pricewaterhouse Coopers (PwC)

Objective of Review Responsibilities during Review Scope of Review Scope Limitation Basis for Review Review Procedures carried out Conclusion Recommendations

TRENDING BEVERAGES FOR TOMORROW’S CONSUMERS- TATA TEA

THANK YOU