Corporate leadership team (CLT)

Chief executive officer Stephen Evans

e: stephenevans@norwich.gov.uk

Executive assistants

Jeanette Lydon (Mon, Tue and Fri) Debbie Manning (Tue to Thu)

Director of resourcesAnton Bull

e: anthonybull@norwich.gov.uk

Executive assistant

Hannah Jones (Mon, Wed and Thu)

Director of strategy, communications and cultureNikki Rotsos

e: nikkirotsos@norwich.gov.uk

Executive assistant

Debbie Manning(Tue to Thu)

Interim chief finance officer (LGSS professional finance)Hannah Simpson

e: hannahsimpson@norwich.gov.uk

Executive assistant

Beth Wall

Last updated January 2020

Director of people and neighbourhoods Bob Cronk

e: bobcronk@norwich.gov.uk

Executive assistant

Beth Wall

Director of placeGraham Nelson

Executive assistant

Alison Dennis (Thur and Fri)

e: grahamnelson@norwich.gov.uk

e: rachel.crosbie@norfolk.gov.uk

Monitoring officerRachel Crosbie

People and neighbourhoods

Director of people and neighbourhoodsBob Cronk

Head of neighbourhood housing services Lee Robson

• Tenancy services, premises management, void management, tenancy enforcement and continuous service development

• Tenancy support including sheltered housing, Norwich Community Alarm Service (NCAS), Income collection, rents, income maximisation and debt advice

• Home ownership and leaseholder management

• Housing options, housing advice housing assessments, Private sector leasing, LEAP, and rough sleepers

Head of citywide servicesVacant

• Waste and recycling• Parks and open spaces• Play areas and trees• Grounds maintenance• Street cleaning• Public protection services• Food safety

e: leerobson@norwich.gov.uk

Last updated January 2020

Community enabling managerKate Price

e: kateprice@norwich.gov.uk

• Health and safety• Environmental protection• Emergency planning• Licensing• Mousehold Heath Conservators• Antisocial behaviour

• Community enabling

• Community cohesion

• Community centres • Community grants

Early help and community safety managerJoanna Sapsford

e: joannasapsford@norwich.gov.uk

• ASB (ABATE) • CCTV• Safeguarding children• Children and young

people

• Community safety• Family intervention

project

Resources

Director of resourcesAnton Bull

Democratic and elections managerStuart Guthrie

• Commitee support• Member support and development• Elections• Freedom of information• Corporate, business support • Scrutiny

e: stuartguthrie@norwich.gov.uk

Head of revenues and benefitsPaul Corney

• Revenues• Benefits

e: paul.corney@angliarevenues.gov.uk

Business relationship and procurement managerTracy Woods

• LGSS finance, internal audit, risk and insurance relationship management

• LGSS revenues and benefits relationship management

• nplaw relationship management• Overview of other business

relationships including shared services, joint ventures etc

• Procurement • Contract management

e: tracywoods@norwich.gov.uk

Head of HR and learningDawn Bradshaw

• HR business partner support• Employee relations• Strategic learning and development• Employee learning and

development

e: dawnbradshaw@norwich.gov.uk

Last updated January 2020

Strategy, communications and culture

Leisure and sport development managerMartine Holden

• Sports development• Go 4less sport and leisure discount

scheme• The Norman Centre• The Halls• Riverside Leisure Centre contract

monitoring

e: martineholden@norwich.gov.uk

Tourism development managerMichelle Hurren

• Tourism development• Tourist Information Centre• Partnership working with Visit

Norwich, Norfolk tourism and others to promote Norwich as a visitor destination

e: michellehurren@norwich.gov.uk(Mon, Wed and Thu)

Head of customer servicesVacant

• Customer contact team• Central mail scanning and indexing

and general admin services• Land searches

Head of strategy and transformationHelen Chamberlin

• Corporate policy and planning• Performance management• Equalities• Transformation programme• Partnerships and commissioning• Scrutiny

e: helenchamberlin@norwich.gov.uk

Director of strategy, communications and cultureNikki Rotsos

Events and culture managerClare Hubery

• Cultural development• Events• Open space booking• Film enquiries• Advice and consultation• Civic office

e: clarehubery@norwich.gov.uk

Last updated January 2020

Communications managerSharon Page

• External and internal communications

• Internet and intranet• Design, print and production

e: sharonpage@norwich.gov.uk

Service improvement managerJane Allen

• LGSS ICT relationship management

• Service improvement• Systems support team• Project management

e: janeallen@norwich.gov.uk

Place

Director of placeGraham Nelson

Head of city development servicesAndy Watt

• Economic development• Regeneration• Commercial and residential development• Estate and non-housing property management• Housing strategy• Private sector housing• Private sector home improvements and disabled adaptations• On and off street parking• Transport strategy• Highways maintenance• Highway improvements• Highway network management• Parking enforcement• Norwich Market

e: andywatt@norwich.gov.uk

Head of planning serviceVacant

• Development management• Planning advice• Joint core strategy• Planning policy and site allocations• Monitoring and implementation• Listed buildings and conservation areas• Landscape and design• Tree protection• Mapping and graphics• CNC building control

Environmental strategy managerRichard Willson

• Environmental policy• Carbon management programme• Energy efficiency• Affordable warmth

e: richardwillson@norwich.gov.uk

Last updated January 2020