corporate and online reputation management

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Corporate & Online Reputation Management

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Page 1: Corporate and Online Reputation Management

Corporate & Online Reputation Management

Page 2: Corporate and Online Reputation Management

We believe if individuals need to have a good image, so do businesses. We make you look good, online.

Reputation Circle is a one-stop destination for businesses that want to maintain a clean image online. We, with our online reputation and brand management techniques, make people see you in a good light, especially if there are posts that are tarnishing your image. We let you control people’s perception of you, when they look for you online.

About Us

Page 3: Corporate and Online Reputation Management

An observers collective judgments about a corporation is termed as Corporate Reputation. Level of credibility, trust, responsibility and reliability from stakeholders about an organisation is reflected in the process of building high Corporate Reputations.

As the common saying goes, that trust is always earned and can never be claimed, same goes for businesses. It is an ongoing process focused on understanding stakeholder perceptions and expectations with constructive responding.

Corporate Reputation Management

Page 4: Corporate and Online Reputation Management

Maintaining relations with stakeholders for broader support including:

Corporate Reputation Worth?

• Investment• Credit• government backing as opposed to interference• trust, partnership, loyalty, sponsorship,

authority and autonomy • Latitude and forgiveness

Decent relations and goodwill with stakeholders to constantly keep up to the expectations

Page 5: Corporate and Online Reputation Management

Steps

Managing Website/Online Reputation?

• Search• Buy Domain name• Collect content together• Join Social Networks• Optimise presence on sites• Share Information

Avoid these mistakes

• Do not take too long in responding to your clients.

• No need to retaliate.• Maintain trasnparency.

Page 6: Corporate and Online Reputation Management

Rebuilding Online Reputation

Keep track of your FaceBook page and social sites . Respond as quickly as possible. Talk to your customers giving them appropriate assurance of conduct. Respond, calmly. If at fault, apologies. Don’t do anything that’s against your core values. Communicate well; do not divulge too much into any controversy, but do keep

the customers in the loop. Use social media to give off an impression that you are actually trying to work

on a resolution.

Page 7: Corporate and Online Reputation Management

Contact Details

Address:

Phone:

Email:

Website:

Facebook:

Level 1.03, 29-31 Lexington DriveBella Vista, NSW 2155

1300 760 363

[email protected]

http://www.reputationcircle.com.au

https://facebook.com/reputationcircle