cornwall voluntary sector forum new service ideas

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CORNWALL VOLUNTARY SECTOR FORUM NEW SERVICE IDEAS Lef a’n Rann Vodhek

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Cornwall voluntary sector forum new service ideas. Lef a’n Rann Vodhek. Aims of Three Proposed New Services. Provide and co-ordinate additional support to improve performance and delivery within the sector Enhance communications and sharing of good practice and information within the sector - PowerPoint PPT Presentation

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Page 1: Cornwall voluntary  sector forum  new service ideas

CORNWALL VOLUNTARY

SECTOR FORUM

NEW SERVICE IDEAS

Lef a’n Rann Vodhek

Page 2: Cornwall voluntary  sector forum  new service ideas

Aims of Three Proposed New Services

Provide and co-ordinate additional support to improve performance and delivery within the sector

Enhance communications and sharing of good practice and information within the sector

Establish new, and improve existing, partnership working arrangements

Page 3: Cornwall voluntary  sector forum  new service ideas

Charity Rescue Team

Typical Problems – financial difficulties; lack of volunteers (trustee body or otherwise); inappropriate governing documents and working practices; mission drift; meeting legislative requirements; isolation and poor communications, lack of information.

Network of expert advisers (governance, finance, volunteering; marketing etc.)

Range of relevant on-line information sheets

Single point of contact to access service

Page 4: Cornwall voluntary  sector forum  new service ideas

Ideas Factory

Promote “offer” of promotional platform widely via existing communication channels

Bank of expert advisers to help develop ideas and produce toolkit (process)

Endorsement and promotion of ideas through VCS Commissioning Board, LEP, CVS Infrastructure Organisations

Promotion of new services via VSF, VCS, CC communication channels

Single point of contact to access service

Page 5: Cornwall voluntary  sector forum  new service ideas

User Assurance Service

Aim to enhance user experience and improve VCS organisation’s services to them

Provide support to check governance arrangements, organisational aims, resources and understand user’s needs

Provide support to research user base (e.g. SurveyMonkey questionnaires, workshops, telephone, as appropriate)

Provide feedback and help with implementing new/enhanced services

Single point of contact to access service

Page 6: Cornwall voluntary  sector forum  new service ideas

Available Resources

Money – may need to initially operate within existing budget constraints but explore new funding options and assess future sustainability

Human expertise within CVS Infrastructure Organisations, Cornwall Council and other bodies

Communications – VSF and partner newsletters, websites, social media

Existing VCS and CC Networks, VCS Commissioning Board

Page 7: Cornwall voluntary  sector forum  new service ideas

In Summary

New services are designed to: Strengthen links and working arrangements

between Public Sector and VCS (may be a role for the private sector as well e.g. legal or business advice)

Identify and promote best practice Help groups identify and respond to user needs Helps groups adapt to change and identify new

opportunities Increase resilience and sustainability of CVS

organisations Enable assessment of whether demand could

make them financially sustainable