coop and internship manual

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SHERIDAN INSTITUTE OF TECHNOLOGY AND ADVANCED LEARNING CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Revised August 2010 Highlights of revisions focus on issues around Insurance for: Both Paid and Unpaid work terms, and Work Permits for International Students. Please review carefully.

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SHERIDAN INSTITUTE OF TECHNOLOGY AND ADVANCED LEARNING

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUALRevised August 2010 Highlights of revisions focus on issues around Insurance for: Both Paid and Unpaid work terms, and Work Permits for International Students. Please review carefully.

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL

Table of ContentsABOUT CO-OP AND INTERNSHIPS _________________________________________________ 7Partnership Principles of Co-operative Education / Internship Programs _____________________________________ 7 The Student ____________________________________________________________________________________ 7 The Employer ___________________________________________________________________________________ 8 The Cooperative Education and Internship Office:_______________________________________________________ 8 The Academic School_____________________________________________________________________________ 8

POLICIES AND PROCEDURES ____________________________________________________ 9Communication with Cooperative Education and Internship Office (CEIO) _________________________________ 9 Academic Issues _________________________________________________________________________________ 9 Job Searching____________________________________________________________________________________ 9 Job Postings ____________________________________________________________________________________ 10 Interviews ______________________________________________________________________________________ 10 Job Offers / Job Acceptances______________________________________________________________________ 10 Unpaid / Honorarium Placements & the Work Education Placement Agreement ____________________________ 12 Work Terms & Requirements for Graduation _________________________________________________________ 12 Co-op Work Term Requirements for Graduating with a Co-op Diploma _____________________________________ 12 Internship Work Term Requirements for Graduating with a Degree ________________________________________ 12 Prior Learning Assessment _______________________________________________________________________ 13

CO-OP/INTERNSHIP FEES _______________________________________________________ 15 FREQUENTLY ASKED QUESTIONS FOR STUDENTS _________________________________ 16 DEADLINES AND IMPORTANT DATES _____________________________________________ 21 CO-OP COURSE AND ASSIGNMENTS _____________________________________________ 22COURSE OUTLINE _______________________________________________________________________________ 22 1. Resume and Cover Letter Assignment ___________________________________________________________ 24 2. Student Quiz _______________________________________________________________________________ 24 3. Company Research Assignment________________________________________________________________ 25

JOBS.SHERIDAN - ONLINE POSTING SERVICE _____________________________________ 30Jobs.Sheridan___________________________________________________________________________________ 30 What youll need to access jobs.sheridan: ____________________________________________________________ 30 Page 2 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL To access jobs.sheridan on-line: ___________________________________________________________________ 30 Jobs.Sheridan Procedures: _______________________________________________________________________ 30

CAREER DEVELOPMENT RESOURCES ____________________________________________ 31Skills __________________________________________________________________________________________ 31 Technical Skills _________________________________________________________________________________ 31 Transferable Skills ______________________________________________________________________________ 32 Self-Management Skills __________________________________________________________________________ 32 Interests _______________________________________________________________________________________ 33 Values _________________________________________________________________________________________ 34 Achievements ___________________________________________________________________________________ 35

OCCUPATIONAL AND COMPANY RESEARCH ______________________________________ 36Sources of Company Literature and Labour Market Data: ______________________________________________ 36 Where Can You Find This Information? ______________________________________________________________ 36 Information Interviews ____________________________________________________________________________ 37 Volunteering ____________________________________________________________________________________ 39

EFFECTIVE RESUMES __________________________________________________________ 40General Guidelines & Adding Power ________________________________________________________________ 40 Getting Started - Adding Power to Your Resume with Action Words________________________________________ 41 Resume Formats ________________________________________________________________________________ 42 Resume Tips ____________________________________________________________________________________ 44 Sample Resumes ________________________________________________________________________________ 51 References _____________________________________________________________________________________ 51

EFFECTIVE LETTERS IN THE JOB SEARCH ________________________________________ 52Tips for Writing Your Cover Letters _________________________________________________________________ 52 Thank you after an Interview_______________________________________________________________________ 53 Accepting a Job _________________________________________________________________________________ 53 Declining a Job__________________________________________________________________________________ 53

MAKING CONTACT: YOUR JOB SEARCH STRATEGY ________________________________ 54Job Search methods _____________________________________________________________________________ 54 Page 3 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Traditional and Creative Job Search Methods _________________________________________________________ 54 Tips to an Effective, Creative Job Search: ____________________________________________________________ 55 Successful Networking ___________________________________________________________________________ 55

JOB INTERVIEWS ______________________________________________________________ 57Preparation _____________________________________________________________________________________ 57 Tips for Successful Interviewing ____________________________________________________________________ 57 Types of Interviews______________________________________________________________________________ 58 Stages of the Interview ___________________________________________________________________________ 58 First Stage Introduction _________________________________________________________________________ 58 Second Stage - Review __________________________________________________________________________ 59 Third Stage The Sell" __________________________________________________________________________ 59 Fourth Stage - Conclusion ________________________________________________________________________ 59 Fifth Stage Follow-up After the Interview ___________________________________________________________ 60 Why Employers Ask Certain Questions _____________________________________________________________ 60 Questions you may be asked ______________________________________________________________________ 60 Questions you can ask: __________________________________________________________________________ 62 Your Rights in the Interview _______________________________________________________________________ 63

INSURANCE COVERAGE WHILE ON A WORK TERM _________________________________ 64UNPAID WORK TERMS - STUDENT RESPONSIBILITIES _______________________________________________ 64 Workplace Safety Insurance Board (WSIB) ___________________________________________________________ 64 ACE INA Insurance _____________________________________________________________________________ 64 Sheridan Student Union Health & Dental Plan_________________________________________________________ 65 Summary of Scenarios for UNPAID work terms________________________________________________________ 65 A. Unpaid Placements within Ontario WSIB & NON WSIB Employers ___________________________________ 65 B. Unpaid Placements in Canada & USA (outside Ontario)______________________________________________ 66 C. Unpaid PlacementsInternational (outside USA) or Self Employed / Freelance __________________________ 66 PAID WORK TERMS - EMPLOYER IS NOT A WSIB PARTICIPANT STUDENT RESPONSIBILITIES ____________ 67

INTERNATIONAL STUDENTS AND CO-OPERATIVE EDUCATION _______________________ 68Securing a Co-op Work Permit _____________________________________________________________________ 68 Work Permits for Co-op Students Ending on a Work Term: _____________________________________________ 69

ADDITIONAL WORK TERM INFORMATION _________________________________________ 70Confirmation of Employment Form (CEF) ____________________________________________________________ 70 Contract Work/Self employed Work terms ___________________________________________________________ 70

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CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Contract Services________________________________________________________________________________ 70 Financial Aid: ___________________________________________________________________________________ 70 Subsidies for Employers __________________________________________________________________________ 70 Ontario Co-op Tax Credit: ________________________________________________________________________ 70 Special or Unusual Circumstances _________________________________________________________________ 71 Released from Employment _______________________________________________________________________ 71 Strikes ________________________________________________________________________________________ 71 Housing_______________________________________________________________________________________ 71 Work Terms Outside of Canada ____________________________________________________________________ 71

SUCCESS ON THE JOB _________________________________________________________ 72Getting the most Out of your Work term _____________________________________________________________ 72 Salary__________________________________________________________________________________________ 74 Benefits ________________________________________________________________________________________ 74 Ontario Human Rights Code _______________________________________________________________________ 74 Sexual Harassment in the Workplace _______________________________________________________________ 74

WORK TERM GUIDELINES - DIPLOMA AND CERTIFICATE PROGRAMS _________________ 76Evaluation of Diploma and Certificate Program Students _______________________________________________ 76 Employer Evaluation of Co-op Student ______________________________________________________________ 76 Work Term Report _______________________________________________________________________________ 76 Report Presentation and Format ___________________________________________________________________ 76 Steps to Develop the Work Term Report _____________________________________________________________ 77 A Good Report _________________________________________________________________________________ 79 A Poor report __________________________________________________________________________________ 79 Work Term Report for Third Work Term Students _____________________________________________________ 79

WORK TERM GUIDELINES BAA ANIMATION DEGREE STUDENTS __________________ 81Evaluation of BAA Animation Degree Students _______________________________________________________ 81 Employer Evaluation of Internship Student BAA Animation ___________________________________________ 81 Work Term Report - Animation Program _____________________________________________________________ 81 Report Presentation and Format ___________________________________________________________________ 82 Steps to Develop the Work Term Report Animation Program ___________________________________________ 82 A Good Report _________________________________________________________________________________ 84 A Poor report __________________________________________________________________________________ 84

WORK TERM GUIDELINES- BAA ILLUSTRATION DEGREE STUDENTS __________________ 86Page 5 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Grading of the Work Term is Pass/ Fail ______________________________________________________________ 86 Employer Evaluation of Internship Student BAA Illustration ___________________________________________ 86 Grading of the Work Term is Pass/ Fail ______________________________________________________________ 86 Employer Evaluation of Internship Student BAA Illustration ___________________________________________ 86 Work Term Presentation - Illustration Program _______________________________________________________ 87 Grading of Work Term Presentation: ________________________________________________________________ 88 Step #1 Choose Which Skills to Discuss: __________________________________________________________ 88 Step #2 Prove It ________________________________________________________________________________ 89

WORK TERM GUIDLEINES BAHSC ATHLETIC THERAPY STUDENTS ________________ 90Evaluation of BAHSc Athletic Therapy Degree Students _______________________________________________ 90 Employer Evaluation of Internship Student BAHSc (Athletic Therapy) __________________________________ 90 Student Evaluation of Internship Placement__________________________________________________________ 90 BAHSc (Athletic Therapy) Program - Internship Report ________________________________________________ 91

STUDENT SURVEY - WE WANT TO HEAR FROM YOU! _______________________________ 93 APPENDIX 1 PROGRAM SCHEDULES ____________________________________________ 94Degree Programs _______________________________________________________________________________ 95 Ontario Certificate Programs ______________________________________________________________________ 95 Undergraduate Diploma Programs__________________________________________________________________ 97

APPENDIX 2 CONTACT US ____________________________________________________ 102Academic Programs, CEIO Contacts, Academic Coordinators ___________________________________________ 103

APPENDIX 3 INSURANCE COVERAGE & ACKNOWLEDGMENT FORMS FOR BOTH UNPAID AND PAID WORK TERMS _______________________________________________________ 1063A1. Work Education Placement Agreement Form Ontario Placement __________________________________ 107 3A.2 Work Education Placement Agreement (WEPA) Form - in Canada & USA Placement (outside Ontario) _____ 109 3B Acknowledgment of Insurance Coverage ACE INA Form ________________________________________ 111 3C Acknowledgment of Insurance Coverage on Self - Employed or Freelance Co-op/Internship Form _________ 112 3D Acknowledgment of Insurance Coverage - International - Outside of Canada and the USA Form __________ 113 3E Acknowledgment of Insurance Coverage for Paid Placement - Employer is not a WSIB Participant ________ 114 Reporting an Accident/Incident/ Making a Claim ______________________________________________________ 115

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CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL

ABOUT CO-OP AND INTERNSHIPSSheridan offers both Co-op and Internship opportunities in undergraduate programs, graduate certificate programs and degree programs. Two year undergraduate programs have 2 co-op work terms Three year Undergraduate Programs have 3 co-op work terms Graduate certificate programs have 1 co-op work term Degree programs have 1 internship work term

Cooperative / Internship Education are forms of education that link classroom learning with program related work experience. They are an opportunity to learn by doing. Gaining relevant work experience leads to a better understanding of your chosen field of study and potential career paths. Youll apply academic learning to work place practice (and vice versa), develop a realistic view of the work world and cultivate an awareness of yourself as a professional. The co-operative education system requires students to alternate periods of study with periods of employment. The period of employment is called a work term and is normally four months in length. Sheridan Co-op Diploma and Certificate Programs require a minimum of 360 hours to complete a co-op work term. That work out to approximately 9/10 weeks of full time work depending on the number of hours worked each week.

Sheridan Degree Internship Programs require a minimum of 420 hours to complete an internship for the applied degree programs. The internship usually occurs between the 3rd and 4th year.

Partnership Principles of Co-operative Education / Internship ProgramsThere are four partners in the Cooperative Education and Internship Programs at Sheridan: Students, Academic Departments, Employers, and the Co-operative Education and Internship Office (CEIO). The success of the program relies upon all parties understanding their responsibilities. Every effort is made by the CEIO to ensure students have a positive learning experience while on the work term. Sometimes industry trends and employer demands shape posting and placement activity. The CEIO must respond accordingly and so must students expectations. Learning comes in many different forms and it is sometimes a requirement to adjust ones expectations given market and employer requirements.

The Student Students are representatives of Sheridan and should conduct themselves accordingly in a professional manner. Students must abide by all co-op and internship policies and procedures. The responsibilities of the student include: Pay the $525 co-op/internship fee Successfully complete the COWT 10022 or COWT 53816 preparatory course Maintain good academic standing Actively seek employment (definition: apply to 20% of all jobs posted through jobs.sheridan). Carefully read job postings, and remit all requested documentation (transcripts, cover letters) Conduct an independent job search by using personal initiatives in partnership with CEIO Advisors to secure appropriate work term opportunities Complete all co-op work term assignments Ensure one is aware of the work term insurance availability and its requirements Exhibit professional conduct during job search and work term Learn something and have fun!

When on the job: Page 7 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Relate your classroom learning to the workplace this benefits both student and employer Exercise ethical workplace conduct and represent Sheridan with a standard of conduct and performance which will further enhance the relationship between Sheridan and the employer Maintain employer confidentiality Abide by the policies and procedures of your employer Accept constructive feedback, suggestions for improvement in a positive manner Resolve problems or issues that may arise in a prompt, professional manner Be a productive and responsible employee and take initiative as appropriate Advise the employer and Internship advisor of any concerns or problems with work assignments or environmental issues as soon as they arise Set realistic expectations and goals that will encourage self improvement and benefit the employer

The Employer To increase the students productivity and facilitate learning, it is recommended that employers: Advise the students with regards to all issues of confidentiality in the workplace and ensure that any nondisclosure agreements are signed prior to the commencement of work Prepare the students co-workers and other staff for the arrival of the student. Provide the student with an orientation to the workplace, including an overview of the organization (e.g. mission statement, products, etc.), physical layout, relevant personnel, safety practices, and the duties or tasks expected during the work term Provide a supervisor for the co-op and internship student who will oversee the students work and discuss expectations for the work term with the student and, on a regular basis, give the student feedback on how he/she is doing, including areas of strength and areas which require improvement

The Cooperative Education and Internship Office: Provides the delivery and evaluation of Co-op and Internship preparatory and work term curricula? Develops job opportunities and secures potential employers Arranges recruiting interviews for co-op and internship students provides professional career guidance to students Maintains co-op and internship student records Monitors co-op and internship work terms by visiting or telephoning students and employers on the job Works with the co-op and internship students before, during and after their work terms to help maximize the students whole education/career experience Student advisors encourage students to complete the Student Survey at the end of each of their work terms as the input from the student is an important means of feedback.

CEIO at Sheridan involves a competitive employment process. While CEIO makes every effort to assist students in gaining employment, there is no guarantee that every student will become employed through the coop/internship employment process. CEIO is responsible for the review and approval of Co-op/Internship job postings, but CEIO does not assume responsibility for endorsing the companies.

The Academic SchoolThe Academic Department is responsible for all academic components of the Co-op or Degree program. A CEIO Student Advisor works closely with each Academic Program Coordinator to ensure standards are established and relevant information is shared.

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POLICIES AND PROCEDURESThese policies and procedures have been established to bring maximum benefit to students and to expedite the co-op and internship process in an efficient way. It is the goal of CEIO to support students to every extent possible. Any student who has questions about the procedures is encouraged to speak with their Co-op/Internship Student Advisor.

Communication with Cooperative Education and Internship Office (CEIO)Communicating via email is the most effective way. Each student at Sheridan has a Sheridan email address and this will be used for correspondence. It is also recommended that you include your cell phone number in your personal information, if it is a number that helps us contact you easily. This is done via AccessSheridan. It is the responsibility of each student to ensure his/her Sheridan account is activated and working properly. It is required that students check their email daily as this will be the preferred means of communication between the Office and students. Ensure your personal information in jobs.sheridan is complete and correct at all times. If you need to update it go to AccessSheridan and make any necessary changes. The revised information will update your jobs.sheridan information within 24 hours. Each student is obliged to maintain contact with the Co-op and Internship Office on all matters related to Co-op or Internships. All students must consult with their CEIO Student Advisor or another appropriate staff member where regulations and procedures are in question.

Academic IssuesCooperative Education and Internship Credit course One of the Cooperative Education and Internship Credit Course (COWT10022, 53816), (LIFE 59023, 50036) are required credit courses for all students and must be successfully completed prior to their first work term. The course has been developed to ensure students obtain critical job search skills and co-op/internship knowledge necessary to succeed in completing a work term. The course is usually scheduled the semester preceding the students first work term. Your timetable should indicate when you are scheduled to take the COWT or LIFE course. The course is delivered through a combination of in-class workshops and lectures as well as independent study. Students must receive a Pass in order to be eligible to continue in the co-op or internship program. Normally, if the mandatory requirements of this course are not completed and handed in by the specified due dates, the student will be denied continuation. A Fail in the course is grounds for withdrawal from the co-op or Internship program. Monitoring Academic Performance Your eligibility to remain in co-op and/or go out on a work term is dependent upon successful academic performance within your program. Click here to review the Academic Standards for Co-op Your grades will be monitored by your Student Advisor on an ongoing basis If you have concerns about your academic performance prior to your work term, consult with your Advisor.

Job Searching Securing a co-op or internship position requires time, hard work, and a solid partnership between the students and the CEIO. Students must be active in the CEIO employment process in the semester prior to the work term.

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CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL An active student is one who has applied for at least 20% of the postings in jobs.sheridan, while also conducting an independent job search. For example, if the CEIO posted 60 positions, an active student would have applied to at least twelve positions by the end of the academic term prior to the work term. Some students may prefer to put more emphasis on their independent job search to find their own coop/internship opportunity. This approach is particularly encouraged for those wishing to find co-op/internship opportunities outside of the traditional posting area. In such cases, such students must keep in regular contact with their co-op/internship Advisor who will work with them and monitor their progress. In all cases, students must keep documentation of their independent job search. This documentation will be particularly important when assessing your status for deferral purposes, should you remain unplaced by the deadline. All students must keep in regular contact with the CEIO once off campus. In addition, all students will conduct themselves in a professional manner during all job search activities. The CEIO may remove students from their co-op or the internship program if they are not active, and/or cannot demonstrate an active independent job search. Remember, you are representing Sheridan: please do not do anything that will reflect badly on the school or yourself.

Job PostingsJob postings begin during the first month of each semester, and are made available on job.sheridan as they are received by CEIO. Applications are forwarded to the employer who will select candidates to be interviewed. Applications should not be forwarded directly to the employer. Check the web postings twice daily to ensure you do not miss any deadlines. A missed deadline is a missed opportunity. The success of Co-operative Education and Internship programs is dependent on a good supply of students applying for the posted positions. Employers will not support Sheridans co-op and Internship programs if a substantial number of students are not interested in their jobs.

InterviewsIt is the students responsibility to check jobs.sheridan daily and at time hourly to determine if interviews have been scheduled. Declining a Job Interview If you have applied to a CEIO generated job and are subsequently selected for an interview and are still unplaced for the work term, it is expected that you will accept and attend the job interview. If you decline the job interview you may be suspended from further access to job postings or job interviews generated by the CEIO. Failure to Appear at a Job Interview If you select an interview time to confirm that you will be attending a CEIO generated job interview and subsequently cancel or fail to attend the interview, you may be suspended from further access to job postings or job interviews generated by the CEIO and/or withdrawn from the pending co-op/internship work term.

Job Offers / Job Acceptances Check "Job Offers" frequently to find out if you are the successful candidate. Generally, students have 48 hours to respond to a job offer; However, employers may ask for a quicker response so it is important that you check the Job Offers page regularly. If you decline the position you MUST contact the Co-op Office immediately. Read the details of the Job Offer details very carefully on the web page. Accept the offer online.

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CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Sometimes, employers who have posted through the CEIO will contact you directly to offer a position. Contact the CEIO immediately whether you have accepted or declined the position. In some cases, when you accept a job offer you may be asked to telephone the employer to acknowledge the offer, confirm details of start date/time and to thank the employer In the case of student generated positions and acceptances, confirm whether the company has WSIB coverage or not, prior to accepting the job. If the employer does not have WSIB coverage, contact the Co-op office immediately for further directions. It is the students responsibility to ensure one has the appropriate insurance coverage while on the work term. Refer to the section to INSURANCE COVERAGE WHILE ON A WORK TERM for detailed explanation of the various insurance types and their applicability.

Upon accepting a position, you are required to: Log into jobs.sheridan, Click Confirmation of Employment Form (CEF); Review the instructions on the web page. When you see the Please Review status, click on the job; read the details of the Confirmation of Employment Form (CEF) form carefully and ACCEPT it online.

Note: As with job interview arrangements, some employers are faster than others in making decisions on who to hire. There is no rhyme or reason to this, so be sure to check jobs.sheridan frequently to see if you are being offered a job. Declining a Job Offer If you receive an offer of co-op/internship employment for a position to which you applied, or to which the CEIO applied on your behalf, you are expected to accept the offer. This acceptance must be confirmed by the deadline indicated on the Confirmation of Employment form. Refusal to accept the job offer requires a written explanation and a consultation with your co-op/internship Advisor who will access the circumstances around declining. Students who decline an offer and are still unplaced by the 'deferral' deadline may not be granted a deferral. Failure to Report to Employer/Changing your mind on an accepted offer Once you have accepted an offer of employment, whether verbally or in writing, you are expected to report to that employer as agreed. You have made a binding commitment and must honour the terms of your employment contract. Failure to do so will result in a failed work term. In some cases, students may be withdrawn from the program altogether. Finding your own job (CEIO approval) Students are expected to conduct an active, independent job search in addition to applying for the jobs advertised through the CEIO when looking for a Work Term opportunity. If you are successful, and line up your own job it must be approved by the CEIO in advance of your start date to ensure it meets the requirements for evaluation for credit. Therefore, you must: inform the CEIO immediately and follow the procedures as outlined in jobs.sheridan which requires a detailed account of job details and contact information Your Co-op/Internship Advisor will phone the company to confirm details and then make a decision regarding the validity of the position for credit. You will be notified within a week and advised that the Confirmation of Employment Form is ready for you to accept online through jobs.sheridan.

Unplaced by start of Work Term It is not uncommon for a number of students and employers to have not confirmed employment by the first date of a work term. If you are one of these students you are required to do the following: Page 11 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Ensure your personal information in jobs.sheridan is complete and correct. If you need to update it go to ACCESS and make any necessary changes. The revised information will update your jobs.sheridan information within 24 hours. Check for postings daily and apply to the jobs postings and interview schedule via jobs.sheridan from home or wherever you have access to the web. The local library and Human Resource Centre computers are available to you if you are not on campus OR do not have a computer at home. check for emails from the CEIO continue to conduct an active, independent job search and make your Co-op/Internship Advisor aware of your activities which can include: o taking part in any job search workshops offered by the Career Centre o contact your local Service Canada Office for general employment opportunities notify the CEIO immediately if you have secured your own placement, or if an employer who posted through

Unpaid / Honorarium Placements & the Work Education Placement AgreementThe Ontario Ministry of Education insists that the enclosed Work Education Placement Agreement form is completed. The Form must be completed before the student begins the first day of work for all unpaid/honorarium co-op/internship placements. Completion of this form ensures that insurance coverage (WSIB or otherwise) is provided for the duration of the work term by the Ministry of Education. Timely completion of this form is critical to ensure your hours are accurately counted. Hours earned will not be counted towards Co-op until this form is returned to Sheridan Co-op Office. The form is downloadable at: http://www1.sheridaninstitute.ca/Services/Student%20Support%20Services/Health%20Services/Downloads.aspx

Work Terms & Requirements for GraduationCo-op Work Term Requirements for Graduating with a Co-op DiplomaThe minimum number of work terms required for graduation from a program is 3 in 3 year programs and 1 in 1 year programs. You are expected to complete a minimum of 360 hours for each work term. A student is also expected to follow the academic sequence appropriate for that particular program. You may work for an employer more than one work term if your employer agrees. This needs to be approved by your Advisor. Allowances can be made for personal considerations, but all appeals must be directed to the Manager of Cooperative Education. Each program has minimum academic standards for its students. Click here to review the Academic Standards for Coop. Check with your Student Advisor. Should you fall below these standards, you may be required to withdraw from the program and continue in the regular (non-co-op) program.

Internship Work Term Requirements for Graduating with a DegreeTo meet the requirements of the Degree program you must complete a work term of 14 full-time consecutive weeks (or a minimum of 420 hours in total). During the work term each student will be contacted mid-semester by their internship Advisor either by telephone or in person whenever possible. Each Internship program has minimum academic standards that must be met prior to going out on a work term. Passing/ Failing the Work term To obtain the credit for a work term students must satisfactorily complete a work term report and receive an evaluation from your employer. The work term report and Employer evaluation must be submitted by the deadline dates indicated (see Deadline and Important Dates) A failed work term could result from a variety of circumstances, including: failure to report to employer leaving before end of term without prior approval Page 12 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL dismissal with cause unacceptable student performance on the job unsatisfactory work term report and/or employer evaluation violation of other co-op commitments or obligations

It is in your best interest not to fail a work term. If you do, you may be withdrawn from the program altogether. Deferring a Co-op Work term Under exceptional circumstances and in consultation with an Advisor, students may be allowed to defer one work term, including the co-op/internship fee, to the end of their academic program. For example: The student actively sought employment, but a poor economic climate and/or subsequent late placement prohibited the student from obtaining the required hours for personal reasons, the student could not compete for or actively seek employment The Advisor must approve a deferral. Do not take it for granted that you are eligible to defer any work term. In the cases where a deferral is approved, the work term will be added immediately following your last academic term. It is your responsibility to liaise with your Student Advisor throughout your academic program and to actively seek employment during your final academic year. During this final academic term, you may access all services provided by the co-op department. If you successfully secure a co-op job, you will then be asked to complete all requirements of the missed work term. However, if you are unsuccessful in obtaining employment within the above specified time frame, you may: o withdraw from the program and graduate with a non co-op diploma, if co-op is not mandatory in your program

Manager Appeals If you have grounds to disagree with a grade or change in your status as a co-op or internship student, you may appeal to the Manager, CEIO. All appeals must be submitted in writing. A recommendation and/or decision is made by the Manager and you are informed of the outcome within three weeks of your written appeal. Contact your Advisor for more information.

Prior Learning AssessmentPrior learning assessment involves the assessment and evaluation of experiential learning achievements against learning outcomes of specific Sheridan credit courses. It is not the same as "advanced standing" whereby students previous educational credentials in the form of transcripts are examined. It is possible that you may already possess enough study, work and other life experiences to be eligible to challenge the COWT 10022, 53816, 59023, 50036 credit course. Or, you may have had significant related work experience which you may want assessed as credit for a co-op/internship work term in lieu of completing the work term. Challenging requires that you meet with the Manager, Cooperative Education and Internships who can provide you with a PLA information package. There is an assessment fee associated with each PLA application/challenge. For current fee charges check the Sheridan website http://www.sheridaninstitute.ca/Admissions/Fees and Financial Aid/Academic Fees.aspx##pla

An assessment normally takes several weeks to process. Deadline for PLA Application

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CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL PLA applications for the work term must be submitted to the Manager, Cooperative Education and Internships within the first ten days of the semester prior to the work term.

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CO-OP/INTERNSHIP FEESCo-op and internship students pay an additional fee of $525 per work term. This fee is collected with your tuition and goes to support the broad array of valuable support services provided to students. These include: Delivery and evaluation important aspects of the program including the COWT or LIFE preparatory credit course and evaluation of your COWT (Work term) course. Extensive marketing activities to promote Co-op and internship programs, and generate job opportunities Access to Sheridans online co-op job postings 24 hrs/day Scheduled co-op job interviews Individual mock job interviews and interview coaching sessions One-on-one job search development counselling Resume and cover letter advice and critiquing

Its important to note that while we do our best to help you find a co-op job placement students are expected to use their own personal initiative in partnership with Advisors to secure appropriate work term employment. In the last year weve assisted 96% of Sheridans students in finding work term placements. Co-op/internship fees are only refundable if a student withdraws from the program within the first ten days of the academic semester prior to a work term. Unfortunately, we cannot provide any refunds after this time period. As a result, students should carefully consider their commitment to the program and the extra work it entails. Under the Ontario Ministry of Training, Colleges and Universities regulations, the co-op administration fee can cover any of the following expenses: salaries and benefits of staff who assist students in obtaining employment travel, telephone, mail, printing, copying, publicity, computing, equipment, supplies, and external meetings

Fees are allocated to cover the following costs:

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FREQUENTLY ASKED QUESTIONS FOR STUDENTSGENERAL QUESTIONS 1. What does the Co-operative Education and Internship Office (CEIO) do for me?

Sheridans CEIO is there every step of the way to support you through your co-op education. Each semester the CEIO staffs divides their time between students seeking employment, ongoing job development and students on work terms and provide a variety of critical services to help students get the best co-op experience possible. Some of these include: Instructing the mandatory Co-op preparation course Marketing co-op and internship programs to employers. Each semester, hundreds of contact new and past employers are contacted to generate job postings. It takes about 50 rejections to get one opportunity so the CEIO is constantly at work to generate job opportunities for Sheridan students. Providing support for students through the job search process. Helping students write effective resumes and cover letters. Coaching students and helping them develop critical interview skills. Monitoring placements to ensure they are successful for both students and employers, and evaluating Work Term Reports and Employer Evaluations. Working with faculty and coordinators to work out academic issues, such as co-op eligibility and academic standing, and also providing feedback to Program Advisory Committees from employers and graduates to continuously improve programs. Do we have to use our sheridanc.on.ca email address?

2.

jobs.sheridan uses your Sheridan e-mail as the default address and all communications from the CEIO will be sent there. However, should you wish to add your personal e-mail account as a contact point, you may do so through AccessSheridan. Please remember, if you choose to do this its very important that you keep your contact information current, as we may need to reach you quickly about interviews and job offers. CO-OP PREPARATION COURSE 3. How are students prepared for their first work term?

All students undergo extensive preparation prior to their first work term. The Co-op diploma and certificate programs include a mandatory seven week course called COWT. This a credit course evaluated on a pass fail basis. Internship students partipcate in similar training through a series of mandatory workshops. In either case, this preparation includes material crucial to success in your work term(s) and beyond. It helps students identify and market their strengths, develop competitive resumes and cover letters, increase confidence and interview skills, and learn more about the co-op employment process. Students also receive feedback d from their CEIO Advisors, and get the opportunity to hear from employers and senior students in the program. A CEIO advisor will also introduce each student to the online job posting service, jobs.sheridan. JOB POSTINGS 4. When does Co-op contact employers for co-op work term positions?

Co-op starts actively soliciting jobs four months before the start of the work term. Co-op positions will begin to be posted by the end of the first month of the academic semester. 5. Why arent job descriptions gathered earlier? Page 16 of 115

CO-OPERATIVE EDUCATION AND INTERNSHIP MANUAL Sheridan co-op, tries as much as possible to mimic what students will find in the job market once they graduate. The Coop programs systems and procedures have been designed to accurately reflect the job search, application, interview and hiring systems theyll find. One of these realities is that employers often cant accurately access their hiring needs until the need arises. As a result, job descriptions are often created at the last minute to reflect the employers exact needs. 6. How does the CEIO generate jobs opportunities for co-op students?

The CEIOs dedicated job search staff and advisors contact thousands of potential employers on students behalf. In addition to aggressive marketing efforts and networking events, Sheridans proprietary staff resources and databases of potential employers are all reviewed and used to generate opportunities for co-op and internship students. 7. What partnerships exist between Co-op and other Sheridan departments to share leads, information, databases, etc. (i.e. Career Services, Alumni and Development)? Co-op works co-operatively with a number of Sheridan departments and staffs including the Career Centre, deans, coordinators and faculty. In addition, co-op works closely with Services Canada funded employment programs at the college. 8. Where do you get the company names which are listed on co-op promotional materials and how current is that information? Information regarding employers for co-op promotional materials are provided by the CEIO, and reflect employers from previous work terms who have posted positions here. WORK TERMS 9. What happens if I have not met my program's academic requirements prior to my scheduled work terms? Each academic program has identified course requirements deemed necessary for you to be successful on your work term. These standards are clearly outlined in the document Academic Standards for Co-op and Internship Programs available via AccessSheridan. You must contact your Co-op Advisor to discuss your options. 10. By what point are students usually employed in co-op work terms?

Employment rates and timing vary from term to term and depend largely on the efforts taken by each student. However, as a general guideline, the percentage of students employed: by break week: