cookies & privacy - consumer vs. marketer overview
TRANSCRIPT
Presented by
14200346 - Lara Zaccaria
14201122 - Eiva Orce
14200328 – Matteo Balzarini
COOKIES PRIVACY
MKT42050
Digital Technology & Design
UCD Michael Smurfit
Graduate Business School
1.Browser request a web page
2.Server sends page + cookie
3.Cookie back when requesting another page
Set Cookie: value[; expires=date][; domain=domain][; path=path][; secure]
EXPIRE OPTION Set-Cookie: name=optimizelySegments; 19 FEB 2025 17:33:58 GMT
DOMAIN OPTION Set-Cookie: name=optimizelySegments; domain=zara.com
PATH OPTION Set-Cookie: name=; optimizelySegments; path=/
SECURE OPTION Set-Cookie: name=optimizelySegments; secure
Encoding cookies: Zara.com
The Cookie Trial
businessconsumer
Navigation
experience
Effective functionality
of website
Interaction between
user and website
Analytic data
Insights of user
Improve
Browsing experience
Maximize advertising
effectiveness
Privacy
Inaccuracy
Big data
Obey the law
EU Digital Agenda 2020
Action 28
Reinforcing
network and
information security
policy10-year strategy
plan
A single digital
market
Pillar III
Trust
and Security
Future
Considerations
Online Privacy
Proliferation of means
to store data in browsers
To amplify UX and
marketing
Trade off:
Personalized UX
Privacy
Websites
privacy policy
Protects against physical
psychological and
financial harm
businessconsumer
Local history accessible
via CSS and Js
Webbugs with trakcing ids
Difficult to guarantee
Fast innovation
Difficult to opt out
You have the right to reject and delete the cookies
Google case: how much they know about you?
Compulsory with cookies,remarketing and Analytics
Always include what cookies are present and what
information they gather
Iubenda: Privacy Policy generator
Legal document that states what kind of information
are being collected, for what purposes, who it may
be shared with and for how long it will be retained
businessconsumer
Website Privacy Policy
No opt out
Data stolen: with
and without permission
MyPermissions app
Compulsory to have
You must Decide what
data do you want
TRUSTe mobile privacy
policy generator
businessconsumer
Mobile Data Policy
businessconsumer
EU
US
The Right to be Forgotten
More control
Federal Trade
CommissionLess control
European
Cookie
Law
Privacy Policy: EU Vs. US
Tracking & Fingerprinting
Behavioural tracking
Third parties gain
more access to data:
Analytics
Advertising
Social elements
New browser extensions
to protect data
transmission
Security reasons
Data retention
Spam
businessconsumer
Fingerprinting is hidden
Safe & Anonymous Surfing
Freedom of access
to information
businessconsumer
Security breaches
& Identity theft
Remarketing
Ads preferences
Behavioural tracking
User location control
Still fancy Cookies?
Time for Q&A