continuous improvement at scale - agile australia - 20-06-2016
TRANSCRIPT
Continuous improvement at scale
Ryan McKergow
ryanmckergow
rmckergow
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UniSuper Digital program
MemberOnlineteam
Services team EmployerOnlineteam
Single member view team
Program manager
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MemberOnline
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Team retro: December 2014
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More team retros…
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More team retros…
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Let’s fast forward a bit…
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First program retro:September 2015
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First program retro:
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What happened next?
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Challenge 1:It’s hard to focus on continuous improvement with an imminent release
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Challenge 2:You can make retros “cool”, but if there’s no action they’re not valuable
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What did we do?
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How do others run retrospectives at scale?
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Large Scale Scrum (LeSS)
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Retrospectives of retrospectives
(As described by Ben Linders)
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Spotify
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Spotify: Retrospective at scale - 2013
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Scaled Agile Framework (SAFe)
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How did we run retrospectives at scale going forward?
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We adopted the concept of:“Overall Retrospective”
… from Large Scale Scrum (LeSS)
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We adopted the concept of:“Everyone involved
(including leadership)”
… from Retrospectives of retrospectives
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We adopted the concept of:“Preparation and multiple
facilitators”
… from Spotify’s retrospective at scale
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We adopted the concept of:“Improvement cards”
… from Scaled Agile Framework (SAFe)
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Program retrospectives:Early 2016
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Program retrospectives:Early 2016
1. Setting the stage (5 minutes – whole group)
2. Gather data (25 minutes – 2-3 groups)
3. Generate insights & decide what to do (25 minutes – whole group)
4. Close (5 minutes – whole group)
think sharp rmckergow
Program retrospectives:Early 2016
1. Setting the stage (5 minutes – whole group)
2. Gather data (25 minutes – 2-3 groups)
3. Generate insights & decide what to do (25 minutes – whole group)
4. Close (5 minutes – whole group)
think sharp rmckergow
Program retrospectives:Early 2016
1. Setting the stage (5 minutes – whole group)
2. Gather data (25 minutes – 2-3 groups)
3. Generate insights & decide what to do (25 minutes – whole group)
4. Close (5 minutes – whole group)
think sharp rmckergow
Program retrospectives:Early 2016
think sharp rmckergow
Program retrospectives:Early 2016
1. Setting the stage (5 minutes – whole group)
2. Gather data (25 minutes – 2-3 groups)
3. Generate insights & decide what to do (25 minutes – whole group)
4. Close (5 minutes – whole group)
think sharp rmckergow
Program retrospectives:Early 2016
think sharp
How you can run awesome retrospectives at scale
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Preparation
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Multiple facilitators
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Multiple groups
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Engagement from everyone
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Relentless focus on actions
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How you can be awesome atContinuous improvement at scale
1. Preparation2. Multiple facilitators3. Multiple groups – diverge
converge4. Engagement from everyone5. Relentless focus on actions
elabor8.com.au
Thank you
Ryan McKergow
ryanmckergow
rmckergow
think sharp rmckergow
Image references1. Unisuper.com.au. (2016). [online] Available at:
http://www.unisuper.com.au/~/media/images/super%20informed%20enews/2016%20may/responsive-screens-blank-1000wide-2.png?la=en [Accessed 22 May 2016].
2. 45.media.tumblr.com. (2016). [online] Available at: https://45.media.tumblr.com/374f603eeedb5a447224ba5100dc3d93/tumblr_n0wpahcvlG1toe3mso1_500.gif [Accessed 23 May 2016].
3. Media.giphy.com. (2016). [online] Available at: https://media.giphy.com/media/5x89XRx3sBZFC/giphy.gif [Accessed 26 May 2016].
4. Klick.com. (2016). [online] Available at: https://www.klick.com/health/wp-content/uploads/2015/07/video-pause.jpg [Accessed 26 May 2016].
5. Scaledagileframework.com. (2016). [online] Available at: http://www.scaledagileframework.com/?wpdmact=process&did=MTExLmhvdGxpbms= [Accessed 26 May 2016].
6. Less.works. (2016). [online] Available at: http://less.works/resources/less-framework.png [Accessed 26 May 2016].
7. Spotifylabscom.files.wordpress.com. (2016). [online] Available at: https://spotifylabscom.files.wordpress.com/2014/09/spotify-engineering-culture-part2.jpeg [Accessed 26 May 2016].
8. Anon, (2016). [online] Available at: http://joakimsunden.com/wp-content/uploads/2013/01/Presenting-breakout-sessions.jpg [Accessed 26 May 2016].