contacting vertex additional vertex services - · pdf filevertex sales tax returns.....4710...
TRANSCRIPT
Vertex Customer Support: 800.281.1900For the fastest response, enter your product code from the list below
or use one of the menu options:
For inquiries about: Use menu option:
Customer Support menu .............................................. 1Training ......................................................................... 2Monthly update schedule .............................................. 3Sales ............................................................................ 5
Product Name Code
Vertex Sales Tax SolutionsVertex Sales Tax O Series ................4765Vertex Sales Tax Q Series ................4720Vertex Sales Tax L Series .................4725Vertex Sales Tax Returns ..................4710Vertex Exemption Certificate Manager ..4760
Vertex Consumer Use Tax SolutionsVertex Consumer Use Tax O Series ...4780
Vertex Value Added Tax SolutionsVertex Value Added Tax O Series .....4778
Vertex Analysis and Planning SolutionsVertex Reporting and Analysis .........4770
Product Name Code
Vertex Communications Tax SolutionsVertex Communications Tax Q Series ... 4790Vertex Communications Tax L Series .... 4727
Vertex Payroll Tax SolutionsVertex Payroll Tax Q Series .............. 4730Vertex Payroll Tax L Series .............. 4732
Vertex Reference SolutionsVertex City-County Reference .......... 4725Vertex Sales Tax Reference ............. 4725Vertex Sales Tax RateLocator .......... 4755
Contacting Vertex
1041 Old Cassatt Road Tel: 610.640.4200Berwyn PA 19312 Fax: 610.640.1207
VERTEXINC.COM• Knowledge base• Online support inquiries
• Download monthly tax data files• Product documentation
For up-to-date information on support hours, service levels, and our holiday schedule,see www.vertexinc.com/services/support.asp
REF# 20070907.CONTACT
Additional Vertex Services
Vertex Customer Café:www.vertexinc.com/customercafe
© 2007 Vertex Inc. All rights reserved.The product names in this reference are trademarks or registered trademarks of Vertex Inc.
Account ServicesTel: 800.355.3500 x3520Fax: [email protected]
Vertex provides a team of highlyexperienced representatives focusedon making it easier for you to dobusiness with us. Vertex AccountServices assists you in managing yourlicense agreements, renewal struc-tures, and invoicing arrangements. Wealso help ensure that your account isstructured to best reflect how you’reworking with Vertex products.
TrainingTel: 800.281.1900 option #2Fax: [email protected]
Vertex offers classes at regional trainingcenters throughout the US, onsite atyour location, or on the Web. We helpyou understand not just how to use ourproducts, but how to apply them inpractical ways. Vertex courses are CPE-accredited and are led by CertifiedTechnical Trainers. Customers whoattend our training typically reduce theirimplementation time by about 50%. Fora complete list of Vertex courses andschedules, see www.vertexinc.com/Services/Training/
Vertex ConsultingTel: 484.595.6146Fax: [email protected]
Vertex Consulting offers a uniquecombination of process, tax, and technol-ogy expertise to help you optimize your taxoperations and get the most out of yourVertex software investment. We provideon-site consultants to help you configureyour software, ensure that it’s integratedcorrectly with your host system, andprovide customized on-site training. Ourconsultants also offer assistance inaligning your IT and tax processes withyour organization’s vision, goals, andobjectives.
With Vertex Consulting, you get thebenefits of an experienced staff oftechnical experts and tax researchers,plus a single point of accountability forsoftware and services. Our services arebacked by Vertex’s 25-year performancerecord serving the largest tax technologyuser base in the United States. Bymaking tax compliance less taxing, VertexConsulting frees you to focus on re-search and strategic planning forminimizing the tax impact on yourbusiness activities.