consumer devices & the enterprise

Motorola Solutions Confidential Restricted1

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CONSUMER DEVICES & THE ENTERPRISE

Joel Kahn, Automatic Data Capture Business Unit

September, 2014

NEW OPPORTUNITIES FOR BARCODE SCANNING


THE REALITY


THE REALITY

ENTERPRISEACCESSORIESAVAILABILITY A CONCERN


THE REALITY

LACK OF ENTERPRISE-GRADE SCANNINGA BIG CONCERN

The consumer-grade camera in the tablet is not designed for bar code scanning – it’s designed for taking pictures

Bar code capture can be slow , awkward and uncomfortable in scan-intensive applications

Consumer applications are not designed to read damaged, dirty, smudged or scratched barcodes

MOREopportun

ity for errors

REDUCED

associate productivi

ty

SLOWcustomer service

Motorola Solutions Confidential Restricted5Product Presentation-All Audiences

Introducing

CS40702D COMPANION SCANNER


INTRODUCING THE CS4070Your mobile device companion

•Feature Rich Next Generation 2D scanner that sets the bar higher for Performance, Versatility and Durability

•Will meet or exceed the competition in decode range and performance on poor quality & HD codes

•Two “flavors” – Standard Range (SR) and High Density (HD)

The Bluetooth CS4070 is the easy way to add enterprise-class wireless scanning to any device that uses a consumer-grade camera to capture bar codes — including tablets, smartphones and laptops.


THE SOLUTIONS: ADD A CS4070

•Empower your tablets, smartphones and more with enterprise-grade scanning

•Small, lightweight device that fits in your hand or around your neck

•Capture virtually any 1D or 2D barcode, from any angle – even if it’s dirty damaged or scratched or on the screen of a mobile device


RETAIL APPLICATIONS

MOBILE POS

Mobile Checkout

Mobile Gift/Loyalty


RETAIL APPLICATIONS

INVENTORY

Real Time Cycle Counts

Prevents Stock-Outs


FEATURES AND BENEFITSEnterprise-Grade Scanning1D/2D on any medium – traditional and mobile barcodes omni-directionally in real time or batch mode

PRZM Intelligent ImagingProprietary imaging enhancement technology that resets the bar for imaging performance

Durability – Built for Business• Designed to operate reliably after multiple

5ft./1.5m drops to concrete and consecutive tumbles from 1.64ft/0.5m.

• Scan button offers enterprise-class actuation rating tested to handle over a million scans

•


Android & Windows mobile devicesWireless Scanning for iOS, Works with all popular tablets, smartphones and laptops

Integrated MFI chip & Apple CertificationEnsures compatibility with all Apple mobile devices, including iPhone, iPod and iPad

Easy Bluetooth PairingDedicated pairing button makes it easy for users to pair with any supported host

Batch Memory512 MB Memory for Batch Applications

•

FEATURES AND BENEFITS


Superior ErgonomicsOne of the smallest, lightest devices in its class, designed to fit naturally in the hand. Comfort fit grooves and trigger button placement ensure effortless scanning.

Point & Shoot SimplicityScan farther than competitive devices to capture barcodes more easily through natural movements omni-directionally. Never have to align the barcode.(1.4 in./3.6 cm – 25.6 in/65.0 cm @ 100 UPCA)

Full Shift Power12 hour battery life, field replaceable battery and LED battery life indicator so you never run out of power.

•

FEATURES AND BENEFITS


DEVICE OVERVIEW

Dedicated Pairing Button

LED Battery Power Indicator

Delete Last Scan Button

Ergonomically Placed Scan Trigger

Comfort-fit grooves for natural hand placement

Proprietary PRZM Intelligent Imaging Technology

Mix and Match Green/Red indicator


DEVICE OVERVIEW

Micro USB Port

Bluetooh Key/LED

Battery Level

Delete Key

Scan/AddKey

LEDScanner WindowMix/Match Green/Redindicator

Comfort-fit grooves for natural hand placement


RECOMMENDED SERVICE PROGRAMS FOR:

SCANNERS MOBILE COMPUTERS RFID, TEAM AND WIRELESS DEVICES

SOFTWARE AND SYSTEMS

SUPPORT SERVICESAt A Glance

Service from the Start Advance Exchange Support

Enterprise Mobility Software Support

Service Center Support Bronze

Premium RFID On Site System Support

On Site System Support

Service from the Start Advance Exchange Support

Service Center SupportBronzeGold

Service from the Start with Comprehensive CoverageBronzeGold

Enterprise Mobility Software Support

WLAN Software Support

TEAM Software Support

AirDefense Services Platform Software Support

SOTI Mobile Control Software Support

RF Management Suite Software Support

Services Representative at the CodeZone Booth Friday 19-Sept: • Services Renewals• Renewals Portal• Services Overview

RhoMobile Suite Software Support


THANK YOU…

For more information:

Visit Motorola Solutions and Zebra Technologies at Code Zone


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IMPROVING THE CUSTOMER EXPERIENCE IN RETAIL

Cherie Martin, WLAN Field Engagement, Americas

September , 2014

MOTOROLA WIRELESS LAN


MOBILITY EVOLUTION IN RETAIL

ENTERPRISE MOBILITY CONSUMER MOBILITY INTERNET OF THINGS

LAPTOPS, HANDHELDS, SCANNERS SMARTPHONES, TABLETS WEARABLES, SMART CARTS & SHELVES, SENSORS

DEVICE EVOLUTION

USAGE EVOLUTION

• BUSINESS APPLICATIONS - SUPPLY CHAIN MANAGEMENT. INVENTORY & PRICE CHECK

• COMMUNICATIONS - DATA CONNECTIVITY & VOIP (OVER WLAN)

REQUIREMENTS EVOLUTION

• DESIGN WiFi FOR MOBILE COMPUTERS• BASIC PCI COMPLIANCE

• BYOD - DEVICE ONBOARDING & FINGER- PRINTING. APPLICATION VISIBILITY

• GUEST ACCESS - INCREASE CUSTOMER DWELL TIME

• DESIGN WiFi FOR SMARTPHONES• ROLE BASED ACCESS CONTROL

• OMNI-CHANNEL RETAILING - CONTEXT BASED CUSTOMER/GUEST ENGAGEMENT

• ASSET VISIBILITY - MANAGEMENT & CONNECTIVITY FOR THINGS

• DESIGN WiFi FOR LOCATION• MANAGE MULTI-RF - WIFI, ZIGBEE, BLE

AP

AP

AP

AP

AP

AP

AP

AP

AP

AP

AP

AP

Controller HUB & SPOKE HYBRID INTELLIGENTEDGE

ARCHITECTURE EVOLUTION


RETAIL IS CHANGING – ARE YOU READY?

“…INSTEAD OF WHINING ABOUT SHOWROOMING, SMART RETAILERS ARE AGGRESSIVELY BATTLING BACK AND PREPARING TO GIVE CUSTOMERS ACCESS TO GREATER INFORMATION AND SERVICES.”Jeff Roster – Gartner RIS 2013 Retail Tech Trends Study

Associates who say that shoppers are better connected to product information than they are

54 %35%

102

Percentage of shoppers who would use WiFi access in the store to search and post on the web while shopping

Source: MSI 7th Annual Shopping Study

B Worldwide App downloads from App Store in 2013


IT’S TIME TOUNLEASH OPTIMALSUPERIOR PERFORMANCE

SMART MOBILITY

IMPACTFUL ENGAGEMENT


PERFORMANCE MOBILITY

UNLEASH OPTIMAL…

ENGAGEMENT

• IMPROVE ASSOCIATE PRODUCTIVITY

• DECREASE CUSTOMER RESPONSE TIME

• BROADEN EMPLOYEE ACCESS TO PRODUCT INFORMATION

• INCREASE EFFICIENCY OF BUSINESS OPERATIONS

• ALWAYS-ON SECURE NETWORK

• VOICE AND VIDEO COVERAGE IN-STORE

• LOWER IT COST

• FLEXIBLE TOPOLOGY, EASY TO DEPLOY

• EASY GUEST ACCESS TO A SECURE NETWORK

• PERSONALIZED GREETINGS & COUPONS

• NO MORE WAITING FOR IN STORE ORDER PICK-UP

• EFFECTIVE EMPLOYEE

ENGAGEMENT WITH SHOPPER AT POINT OF DECISION

IN RETAIL


EMPOWERING ENGAGEMENT

• 5 METER ACCURACY 50% OF THE TIME

• 1 METER ACCURACY 90% OF THE TIME. REQUIRES BLE TAGS

• DETECT CUSTOMERS ON PREMISES

• RULE BASED PUSH – WELCOME, COUPONS, SPECIALS

• DEFINE ZONES TO DETECT CUSTOMERS IN SPECIFIC AREAS

• CRM DRIVES PROMOTIONS INCREASES PER CUSTOMER REVENUE

PRESENCE

LIZ IS OUTSIDE YOUR STORE. YOU COULD SEND

HER A WELCOME MESSAGE AND INFORM HER OF THE MEMBER

ONLY SALE TODAY

ZONE

MICHELLE IS IN WOMENS CLOTHING. SEND HER A

COUPON FOR 50% OFF ON CASHMERE. CAN BE

REDEEMED FROM HER PHONE

POSITION

AMANDA IS IN THE PHARMACY SECTION.

SHE NEEDS HELP. PICKING CHILDRENS TYLENOL. SEND HER

ASSISTANCE.


MOTOROLA PRODUCT PORTFOLIO

WIRELESS LANWIRED

NETWORKINGSECURITY

LOCATION ANALYTICS

INTERNETOF THINGS

CONTROLLERS AND ACCESS POINTS WIRED SWITCHES

ADSP ANDSECURE GUEST ACCESS

SERVER SOFTWARE, CLIENT SDK

BLUETOOTH TAGS, SENSORS

HIGHLY SCALABLE

INTELLIGENCE AT THE EDGE

REDUCE TCO

1 TO 5 METER LOCATION ACCURACY

ANALYTICS

DRIVE UP ROI

INFRASTRUCTURE OMNI CHANNEL PRESENCE


ENGAGE: ANALYTICS SOLUTIONS

• HEATMAPS AND DWELL TIMES• ZONE TRACKING• VIEW HISTORICAL PATTERNS

• TOP URLS• TOP SEARCH TERMS• NEW USERS AND REPEAT USERS

PHUNWARE

IBM

AISLE411

LOCATION ANALYTICS

WEB ANALYTICS API

- PRESENCE EVENTS

- LOCATION DATA

- LOCATION BASED EVENTS

- RSSI DATA

COUPONINGCUSTOMER PORTALCONCIERGE SERVICESTARGETED ADVERTISINGBUDDY LISTSTORE MAPPRODUCT LOCATORRESOURCE FINDERAUTO ALERTSSTORE PICKUPCONTESTS & PROMOTION

API

SWIRL

ACCENTURE


WLAN FOR THE INTERNET OF THINGSIMPROVING CUSTOMER EXPERIENCE AT THE INTELLIGENT EDGE

INCREASING DEVICE POPULATION – MULTIPLE TECHNOLOGIES

WING 5 NETWORK ARCHITECTURE – THE INTELLIGENT EDGE

OMNICHANNEL SHOPPING EXPERIENCE ASSET VISIBILITY

WI-FI ESL BLE LOCATION RFIDVIDEO

SURVELLANCEZIGBEETAGS


THANK YOU

consumer devices & the enterprise

Documents

bar code information

occasional bar code

designedfor bar code

accurate bar code scanning

picturesbar code capture

dirty bar codes common

motorola solutions palette

consumer devices