constructive vs destructive communication styles

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Constructive vs Destructive Communication Styles Creating Understanding!

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Constructive vs Destructive Communication Styles. Creating Understanding!. “Sticks and stones will break my bones, but words will never hurt me.”. THE CLAW IS LIKE DESTRUCTIVE COMMUNICATION. It is sharp and dangerous and is used to destroy and tear down relationships. - PowerPoint PPT Presentation

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Page 1: Constructive  vs  Destructive Communication Styles

Constructive vs Destructive

Communication StylesCreating Understanding!

Page 2: Constructive  vs  Destructive Communication Styles

“Sticks and stones will break my bones, but words will never hurt

me.”

Page 3: Constructive  vs  Destructive Communication Styles

Hammer of Communication

THE HEAD IS LIKE CONSTRUCTIVE COMMUNICATION.

It is smooth and rounded and is used to build and help put things together.

THE CLAW IS LIKE DESTRUCTIVE COMMUNICATION.

It is sharp and dangerous and is used to destroy and tear down relationships.

THE SHANK IS LIKE NON-VERBAL COMMUNICATION:

It is strong and can be used to support construction or destruction.

THE HANDLE OF THE HAMMER IS LIKE US– IT IS THE DRIVING FORCE.

We are in control of our communication and choose to use it in a constructive or destructive manner.

Page 4: Constructive  vs  Destructive Communication Styles

2 Types of Communication with 2 very different results.

4 volunteers (2 girls and 2 boys) to demonstrate these 2 types of communication?

Page 5: Constructive  vs  Destructive Communication Styles

Role playsWhat techniques do you see used

throughout each role play?When and How did you see these used?

Write these down so you’ll remember.

Page 6: Constructive  vs  Destructive Communication Styles

Broken Squares Activity Each group needs an envelope. Designate one person to be the judge. Objective: Your team will be successful when there is a perfect square,

each of the same size, in front of each team member. Important Guidelines:

– You may use only the pieces provided.– No member may speak or gesture in any way throughout the activity – complete

silence.– Members may not ask, point, or signal another member for a piece, – Members may not take a piece from another member.– Members may not place their puzzle pieces in the center area for other team

members to take.– Members may not place a puzzle piece in another player’s square.– Members may give pieces to other members.

JUDGES: (read your role on the front of the packet) Discuss the experience and how it contributed positively and negatively to

problem solving and conflict resolution. - I am listening to your discussion.

Page 7: Constructive  vs  Destructive Communication Styles

What gets in the way of communication?

Emotions! – When you are too emotionally involved, the

conversation is over. Anger is the number one emotion /

reaction / response to everything! – It appears to show strength while other

feelings show weakness and vulnerability. – As you express emotions ask yourself if

that is how you are really feeling or are you just covering up a different emotion.

Page 8: Constructive  vs  Destructive Communication Styles

Acceptance is the greatest human need!

Not being heard or understood or given a chance shows lack of acceptance.

The question “Do you love me?” and “Will you listen to me?” translates to “Do you accept me?” “Am I worth it to you?”

How do we feel and show acceptance???

Page 9: Constructive  vs  Destructive Communication Styles

Term Symbol Description Words

Touch (A)

Read scenario

Hand HuggingHolding handsPhysically close

Verbal (B)

Read scenario

Ear and Mouth Sharing one’s feelingsListeningHeart-to-heart talksCaring wordsMeaningful discussion

Task (C)

Read scenario

Eye AchievementAccomplishmentHard workStatusthings

Decoding Communication stylesThe way one sends and receives messages of acceptance, affection,

and appreciation. (Think about parents, friends, boy/girlfriend..)

How are you better going to meet their needs for communication?

Page 10: Constructive  vs  Destructive Communication Styles

Communication Dialogue

With a partner create a dialogue that resolves a conflict using communication techniques.

Page 11: Constructive  vs  Destructive Communication Styles

REQUIREMENTS:  Four “I” messages dealing with the same subject, and in

response to one another. Two must be from each partner. Continuous acceptance and unconditional love displayed

through non-verbal clues. Voice tone is accepting and loving. Partners must speak Adult to Adult. Display appropriate respect for partner’s personal space.

One or more passive listening response. “MMMMMMM” Clarifying One or more encourager questions. Reflective listening response to at least two of the “I” messages. Two problem solving questions.

GRADING SHEET: Next time, Choose two students to evaluate your presentation. Ten points for each item displayed in your role play.