considerations for the future of online dispute resolution

14
“Know the technology”

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Considerations for the future of ODR

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Page 1: Considerations for the future of Online Dispute Resolution

“Know the technology”

Page 2: Considerations for the future of Online Dispute Resolution

Google Maps / Google Earth

Page 3: Considerations for the future of Online Dispute Resolution
Page 4: Considerations for the future of Online Dispute Resolution

Web 2.0

Podcasts | Vodcasts

Instant messaging | Twitter

Blogs

New Media

Emoticons (see Liverpool presentation)

SMS | MMS

Page 5: Considerations for the future of Online Dispute Resolution

TSA blog

Page 6: Considerations for the future of Online Dispute Resolution

Mobile phone growth

Page 7: Considerations for the future of Online Dispute Resolution

Smartphones | Thin clients

Page 8: Considerations for the future of Online Dispute Resolution

iPhone• Google revealed that there are 50 times more searches originating from the

iPhone than any other mobile handset. The discrepancy was so great that Google initially thought it was a mistake.

• 60% of U.K. iPhone users are sending or receiving more than 25 MB of data a month.

• 84.8% of iPhone users accessed news and information on their phones compared to 13.1% of the overall mobile phone market and 58.2% of total smartphone owners, including Blackberries and devices that run Windows.

• 30.9% of iPhone users have tuned into mobile TV or a video clip from their phone, which is more than double the percentage that have watched on a smartphone.

Page 9: Considerations for the future of Online Dispute Resolution

New Communities

Page 10: Considerations for the future of Online Dispute Resolution

• A Canadian public policy group filed a complaint charging Facebook with 22 separate violations of a Canadian personal information protection law.

• The Canadian Internet Policy and Public Interest Clinic, based at the University of Ottawa, asked the Privacy Commissioner of Canada to investigate what it describes as Facebook's failure to inform members how their personal information is disclosed to third parties for advertising and other commercial purposes.

• Redefining privacy, disclosure, confidentiality, “common sense” and trust models.

Page 11: Considerations for the future of Online Dispute Resolution

Broadband growth

Page 12: Considerations for the future of Online Dispute Resolution

Video | New Skype| Telepresence

Page 13: Considerations for the future of Online Dispute Resolution

End of walled gardens, lock in and patents?

Page 14: Considerations for the future of Online Dispute Resolution

Oh! DR!