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Changing Perspectives in E-learning Scrutinising the learner voice Gráinne Conole, The Open University 25th January 2008 11th Annual ELC-NET Conference E-Learning Campus Zurich

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Page 1: Conole Zurich

Changing Perspectives in E-learning

Scrutinising the learner voice

Gráinne Conole, The Open University25th January 2008

11th Annual ELC-NET ConferenceE-Learning Campus Zurich

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Learning connections

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Learning connections

Student experience

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Learning connections

Student experience

Outcomes

Tasks Assessment

Learning activities

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Learning connections

Design

Student experience

Outcomes

Tasks Assessment

Learning activities

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Learning connections

Design Support

Student experience

Outcomes

Tasks Assessment

Learning activities

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Learner voices

JISC In their own words

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Learner voices

JISC In their own words

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Learner voicesLearning in

the digital age

Communication & networking

ConcernsBenefits

Expectations

JISC In their own words

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JISC Learner experience programme

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Phase OneReview (Sharpe et al.)LEX (Creanor et al.)LXP (Conole et al.)

JISC Learner experience programme

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Phase OneReview (Sharpe et al.)LEX (Creanor et al.)LXP (Conole et al.)

JISC Learner experience programme

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Phase OneReview (Sharpe et al.)LEX (Creanor et al.)LXP (Conole et al.) Phase Two

Longitudinal study -STROLL (Hertfordshire)Institutional studies - discipline differences, accessibility, practice-based learning, transition between sectors

JISC Learner experience programme

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The LXP and LEX Projects

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The LXP and LEX ProjectsThe LXP project - HE students

Context In-depth case studies

Survey Audio logs InterviewsEconomics: 128Languages: 92Medicine: 31Computing: 158Other: 18Total: 427

Economics: 3 Languages: 47Medicine: 16Computing: 19

Total: 85

Economics: 2Languages: 3Medicine: 5Computing: 4

Total: 14

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The LXP and LEX ProjectsThe LXP project - HE students

Context In-depth case studies

Survey Audio logs InterviewsEconomics: 128Languages: 92Medicine: 31Computing: 158Other: 18Total: 427

Economics: 3 Languages: 47Medicine: 16Computing: 19

Total: 85

Economics: 2Languages: 3Medicine: 5Computing: 4

Total: 14The LEX project - formal and informal students

Age No. %16-24 24 43.625-34 6 10.935-54 20 36.455-64 2 3.665+ 2 3.6

Unstated 1 1.8

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The LXP and LEX ProjectsThe LXP project - HE students

Context In-depth case studies

Survey Audio logs InterviewsEconomics: 128Languages: 92Medicine: 31Computing: 158Other: 18Total: 427

Economics: 3 Languages: 47Medicine: 16Computing: 19

Total: 85

Economics: 2Languages: 3Medicine: 5Computing: 4

Total: 14The LEX project - formal and informal students

Age No. %16-24 24 43.625-34 6 10.935-54 20 36.455-64 2 3.665+ 2 3.6

Unstated 1 1.8

Methods:Interviews, survey, audio logs, videos

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The LXP and LEX ProjectsThe LXP project - HE students

Context In-depth case studies

Survey Audio logs InterviewsEconomics: 128Languages: 92Medicine: 31Computing: 158Other: 18Total: 427

Economics: 3 Languages: 47Medicine: 16Computing: 19

Total: 85

Economics: 2Languages: 3Medicine: 5Computing: 4

Total: 14The LEX project - formal and informal students

Age No. %16-24 24 43.625-34 6 10.935-54 20 36.455-64 2 3.665+ 2 3.6

Unstated 1 1.8

Methods:Interviews, survey, audio logs, videos

PB-LXP project

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Changing relationships

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Changing relationships

I use email to communicate with everyone, especially lecturers; arranging meetings, asking questions about work and queries over assignments etc I write all my assignments using Word and to sort through the information I find, make notes of what I still need to do and spell check my emails that I'm sending to lecturers

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Changing relationships

I think the relationship between students and the university itself, is becoming very …technological … most services are provided online, and that saves a lot of time, meaning you don’t need to come to university... a lot of information about yourself... even your grades … its been much easier to interact with the university

I use email to communicate with everyone, especially lecturers; arranging meetings, asking questions about work and queries over assignments etc I write all my assignments using Word and to sort through the information I find, make notes of what I still need to do and spell check my emails that I'm sending to lecturers

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Changing relationships

I think the relationship between students and the university itself, is becoming very …technological … most services are provided online, and that saves a lot of time, meaning you don’t need to come to university... a lot of information about yourself... even your grades … its been much easier to interact with the university

It basically opens up a whole world of learning for everybody, you know. You can find, read up, on anything you like. In a university context, you can have all your notes and everything all on one machine. So anytime you have to look for something, you don’t have to flick through a big file, you can type, search your computer for what you’re looking for

I use email to communicate with everyone, especially lecturers; arranging meetings, asking questions about work and queries over assignments etc I write all my assignments using Word and to sort through the information I find, make notes of what I still need to do and spell check my emails that I'm sending to lecturers

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Audio & Video clipsVideo

Reflective summaries Audio

In situ, emotive

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Audio & Video clipsVideo

Reflective summaries Audio

In situ, emotive

Laura: Technology immersed

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Audio & Video clipsVideo

Reflective summaries Audio

In situ, emotive

Laura: Technology immersed

Emma and Jenny: Application to practice

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Audio & Video clipsVideo

Reflective summaries Audio

In situ, emotive

Laura: Technology immersed

Emma and Jenny: Application to practice

Paul, Simon and Beth:Work-based learning

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Today’s learners

Key themes

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Today’s learners

Core toolsetWord, email, Web

InformationGoogle first, peer

approval

CommunicationMix-mode,

personalised

Key themes

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Today’s learners

Core toolsetWord, email, Web

InformationGoogle first, peer

approval

CommunicationMix-mode,

personalised

Key themes

Pervasive

Time/space

Learning patterns

Integrated

LXP framework

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Today’s learners

Adaptive

SkillsDigitised

Personalised

Core toolsetWord, email, Web

InformationGoogle first, peer

approval

CommunicationMix-mode,

personalised

Key themes

Pervasive

Time/space

Learning patterns

Integrated

LXP framework

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ECAR research

studies and surveys

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The JISC Learner Experience programmeKennedy et al., Oblinger et al., TALL Web 2.0 survey, JISC Ipsos MORI surveyEducause ECAR study of U/G and IT 2007

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The JISC Learner Experience programmeKennedy et al., Oblinger et al., TALL Web 2.0 survey, JISC Ipsos MORI surveyEducause ECAR study of U/G and IT 2007

Access: 73% broadband, 96% Mobile, 90% PC, 76%

Digital camera, 69% MP3 player, 63% Laptop

Activities: Email (94%), Creating

documents (88%), Music (84%), Searching (83%),

Chat (80%)

Emerging: Blogs, file sharing, web

conferencing, social networking

Kennedy et al. 2006

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The JISC Learner Experience programmeKennedy et al., Oblinger et al., TALL Web 2.0 survey, JISC Ipsos MORI surveyEducause ECAR study of U/G and IT 2007

ECAR 2007

Access: 73% broadband, 96% Mobile, 90% PC, 76%

Digital camera, 69% MP3 player, 63% Laptop

Activities: Email (94%), Creating

documents (88%), Music (84%), Searching (83%),

Chat (80%)

Emerging: Blogs, file sharing, web

conferencing, social networking

Kennedy et al. 2006

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Learning processes

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Learning processes

Task orientated

Experiential

Cumulative

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Learning processes

Attitudes & approaches

Task orientated

Experiential

Cumulative

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Learning processes

Attitudes & approaches

Task orientated

Experiential

Cumulative Social aspectsMulti-faceted

Engaging & relevant

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A learning design toolbox

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Resources & examples

A learning design toolbox

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Design tools

Resources & examples

A learning design toolbox

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Design tools

Resources & examples

A learning design toolbox

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Design tools

Resources & examples

A learning design toolbox

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Design tools

Resources & examples

A learning design toolbox

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The OU Learning Design project

Andrew Brasher, Paul Clark, Simon Cross, Martin Weller, Juliette White

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Fact finding & user requirements Phase 1: User consultation, case studies, LD workshops

Phase 2: Interviews, course evaluation, focus groups/workshops

Tool and resource developmentPhase 1: Compendium, external resources

Phase 2: CompendiumLD, LD toolbox

The OU Learning Design project

Andrew Brasher, Paul Clark, Simon Cross, Martin Weller, Juliette White

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Fact finding & user requirements Phase 1: User consultation, case studies, LD workshops

Phase 2: Interviews, course evaluation, focus groups/workshops

Tool and resource developmentPhase 1: Compendium, external resources

Phase 2: CompendiumLD, LD toolbox

The OU Learning Design project

44 case studies

8 faculty workshops

15 design interviews & in-

depth course evaluation

Workshops & focus groups

Andrew Brasher, Paul Clark, Simon Cross, Martin Weller, Juliette White

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Fact finding & user requirements Phase 1: User consultation, case studies, LD workshops

Phase 2: Interviews, course evaluation, focus groups/workshops

Tool and resource developmentPhase 1: Compendium, external resources

Phase 2: CompendiumLD, LD toolbox

The OU Learning Design project

Tool development: Compendium

Resource identification: tools,

methods, case studies

44 case studies

8 faculty workshops

15 design interviews & in-

depth course evaluation

Workshops & focus groups

Andrew Brasher, Paul Clark, Simon Cross, Martin Weller, Juliette White

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Examples &Case studies

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Examples &Case studies

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Examples &Case studies

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Examples &Case studies

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Examples &Case studies

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Design tools

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Design tools

LAMS

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Design tools

LAMS

Select Teaching Methods for the ModuleRollover to see definitions and links to examplesClick on the Teaching Methods you want to use

Lectures . . . . . . . . . . . . . . . . . . . . . . . . .Tutorials . . . . . . . . . . . . . . . . . . . . . . . . .Seminars . . . . . . . . . . . . . . . . . . . . . . . .Workshops . . . . . . . . . . . . . . . . . . . . . . .Fieldwork . . . . . . . . . . . . . . . . .Study guides . . . . . . . . . . . . . . . . . . . . .Set readings . . . . . . . . . . . . . . . . . . . . .Computer-based tools . . . . . . . . . . . . . .Web-based resources . . . . . . . . . . . . . .Online asynchronous conferencing . . . .Online synchronous audio conferencing .Tutor-marked assignment . . . . . . . . . . .Computer-marked assignment . . . . . . . .

Additional teaching methods

Other?. . . . .

Could be data analysis andmodelling, such asspreadsheets, or simulations,such as economic models…Examples

This selection will be carried through the Module Plan.You can return to make a new selection, or write in anadditional method at any point.

SelectTeachingMethods

Definemaximumgroup size

Estimatepreparationtime

Definereuse ofmaterials

Estimatepresentationtime

Distributelearner timeover TMs

Define ratioof cognitiveactivities

Audio-graphic systemssupport online audio chatwith linked visual displays,allowing tutors to see whatstudents do with a diagram,picture, etc.Examples

London pedagogical planner

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Design tools

LAMS

Select Teaching Methods for the ModuleRollover to see definitions and links to examplesClick on the Teaching Methods you want to use

Lectures . . . . . . . . . . . . . . . . . . . . . . . . .Tutorials . . . . . . . . . . . . . . . . . . . . . . . . .Seminars . . . . . . . . . . . . . . . . . . . . . . . .Workshops . . . . . . . . . . . . . . . . . . . . . . .Fieldwork . . . . . . . . . . . . . . . . .Study guides . . . . . . . . . . . . . . . . . . . . .Set readings . . . . . . . . . . . . . . . . . . . . .Computer-based tools . . . . . . . . . . . . . .Web-based resources . . . . . . . . . . . . . .Online asynchronous conferencing . . . .Online synchronous audio conferencing .Tutor-marked assignment . . . . . . . . . . .Computer-marked assignment . . . . . . . .

Additional teaching methods

Other?. . . . .

Could be data analysis andmodelling, such asspreadsheets, or simulations,such as economic models…Examples

This selection will be carried through the Module Plan.You can return to make a new selection, or write in anadditional method at any point.

SelectTeachingMethods

Definemaximumgroup size

Estimatepreparationtime

Definereuse ofmaterials

Estimatepresentationtime

Distributelearner timeover TMs

Define ratioof cognitiveactivities

Audio-graphic systemssupport online audio chatwith linked visual displays,allowing tutors to see whatstudents do with a diagram,picture, etc.Examples

London pedagogical planner

Phoebe wiki

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Workspace

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Standard Compendium

icon set

Workspace

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Standard Compendium

icon set

Tailored icon set for learning

design

Workspace

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Collaborative wiki activity - analysis of a pop song

Bernd Rüshchoff

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Collaborative wiki activity - analysis of a pop song

Bernd Rüshchoff

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Collaborative wiki activity - analysis of a pop song

Bernd Rüshchoff

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Collaborative wiki activity - analysis of a pop song

Bernd Rüshchoff

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Collaborative wiki activity - analysis of a pop song

Bernd Rüshchoff

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Jury role play: multiple roles

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Scaffolding & support

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Scaffolding & support

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Scaffolding & support

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Scaffolding & support

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Evaluation findings

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Evaluation findingsDesign process creative,

messy, iterative

Informed by practice rather than theories Serendipitous routes

to supportCompendium easy to use

Compendium helped make design more explicit

Different aspects to design - focus and level of granularity

No one perfect design tool or approach

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Mapping at course level

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Mapping at course level

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Mapping at course level

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Mapping at course level

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Ways of Thinking differently

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Ways of Thinking differently

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Ways of Thinking differently

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Ways of Thinking differently

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Ways of Thinking differently

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Mapping tools to pedagogy

Ways of Thinking differently

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Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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ToolsE-portofolio,

blog, wiki, RSS feed, etc...

Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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ToolsE-portofolio,

blog, wiki, RSS feed, etc...

TasksSearch, discuss, collate, present,

etc

Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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OrganisationCreativityDialogue

CollaborationReflectionInteraction

InquiryAuthenticity

Positives

ToolsE-portofolio,

blog, wiki, RSS feed, etc...

TasksSearch, discuss, collate, present,

etc

Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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OrganisationCreativityDialogue

CollaborationReflectionInteraction

InquiryAuthenticity

Positives

Time consumingSupport issues

Assessment issuesExpensive

Lack of interactionDifficult to manageNew skills required

Uninspiring

Negatives

ToolsE-portofolio,

blog, wiki, RSS feed, etc...

TasksSearch, discuss, collate, present,

etc

Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

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OrganisationCreativityDialogue

CollaborationReflectionInteraction

InquiryAuthenticity

Positives

Time consumingSupport issues

Assessment issuesExpensive

Lack of interactionDifficult to manageNew skills required

Uninspiring

Negatives

ToolsE-portofolio,

blog, wiki, RSS feed, etc...

TasksSearch, discuss, collate, present,

etc

Conole and Dyke, 2004, What are the affordances of technologies?, ALT-J, 12.2

Assessment by portofolio

Group report in a

wiki

Blog reflection on practice

Group resources via

RSS

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Examples

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Examples

Templates

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Examples

Help

Templates

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Examples

Help

Templates

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Examples

Help

TemplatesChoices

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Examples

Help

Templates

Learning activity

Choices

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Issues

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Issues

Adopting a Learning Design mindset

Degree of control between tool and user

Integration of help at the right time and level

Forms of representation and levels of granularitySustainable user-generated

activitiesRoll out and support:research vs. practice

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THE VLE IS DEAD!

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THE VLE IS DEAD!

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THE VLE IS DEAD!Martin WellerNiall SclaterTony Hirst Brian Kelly

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Tensions

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Tensions

Personalised tools

Institutional tools

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TensionsLoosely coupled

Integrated systems

Personalised tools

Institutional tools

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TensionsLoosely coupled

Integrated systems

Personalised tools

Institutional tools

Student “control”

Institution “control”

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Implications

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ImplicationsChanging learning

& teaching paradigms

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ImplicationsChanging learning

& teaching paradigms

Staff & learner skills set

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Implications

Roles & structures

Changing learning & teaching paradigms

Staff & learner skills set

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Implications

Strategy& policy

Roles & structures

Changing learning & teaching paradigms

Staff & learner skills set