connections winter 2013-2014

14
WINTER 2013-2014 NEWS FOR STUDENT SERVICES: Auxiliary Services, Facilities, Institutional Research, International Center, Student Academic & Financial Services, Student Affairs, and Student Communications Connections Happy 100 th Birthday, JWU ! (1914-2014)

Upload: jwu-connections

Post on 27-Mar-2016

222 views

Category:

Documents


1 download

DESCRIPTION

Student Services Employee Newsletter

TRANSCRIPT

Page 1: Connections Winter 2013-2014

WINTER 2013-2014NEWS FOR STUDENT SERVICES:Auxiliary Services, Facilities, Institutional Research, International Center, Student Academic & Financial Services, Student Affairs, and Student Communications

Connections

Happy 100th Birthday, JWU ! (1914-2014)

Page 2: Connections Winter 2013-2014

Success for BRIDGE Center Launch by Michael Waugh, international and intercultural program coordinator

At YOUR ServiceAs members of the university family, responsibility

to students and guests must be taken seriously.

A JWU Guiding Principle is to enrich academic

programs with experiential and work-integrated

learning. Students learn best when there is a

living, breathing example in front of them. How do

we measure up?

MAKE THEM FEEL VALUEDUse the student or guest name during a

conversation, whether in-person or on the phone.

Calling an individual by his or her name makes

them feel important and valued. Finish each

conversation with a thank-you and a comment

that you value their time and business. Maintain a

suitable tone of voice, be passionate, and last, but

definitely not least, listen.

BE PRESENTFocus. Nothing is more annoying than trying to

converse with someone who is texting, answering

a telephone, only looking at a computer screen,

or talking to someone else in the office, shop or

work area. The student or guest must have your

full attention.

93% OF COMMUNICATION IS NON-VERBALDid you know that only 7% of communication is

verbal? The rest is made up of tone of voice and

body language. When using email, texting, or

other digital communication your tone needs to

be captured with more than one or two words.

Take time to write a response that clearly creates

a positive student or guest experience. When

conversing in person, be aware of your tone and

body language.

On October 17, the BRIDGE Center (Building Relationships, Intercultural Dialogue and Global Engagement) held its official launch to commemorate the

new name and mission to build on the great work of the Intercultural Center. Over 200 students, staff and faculty attended the event.

Keynote speakers included President Runey, Dean Shelley Stephenson, Loren Intollube-Chmil, and students, Martha Walch and Nicky Marcelin. The Cultural Commons Pole was then unveiled to commemorate the launch of the BRIDGE Center initiative. The pole is placed right outside of the main entrance to the BRIDGE Center.

Following the remarks, everyone enjoyed great food, music, and activities designed to engage them with the mission of the BRIDGE Center. This featured the ball pit, origami, and rock painting. Participants depicted their intentions for this space on their rocks, which were planted at the base of the pole.

The launch was also filled with great conversations that have led to new relationships and collaborative programs. Feel free to stop in at the BRIDGE Center any time to relax, do some work, or talk with the staff about collaboration opportunities.

BRIDGE Center Listserv: The BRIDGE Center is creating a very brief bi-weekly email update for staff and faculty interested in BRIDGE Center programs that are available to our students, as well as our resources for collaboration with departments across the university related to international and multicultural engagement. Please email Mike Waugh at [email protected] if you would like to receive these updates.

Page 3: Connections Winter 2013-2014

Spotlight on ...STUDENT ACTIVITIES Diana Proto, assistant director of student conduct

Some of the most popular advice given to students who are embarking on their college journey often

includes, "get involved!" The enthusiastic and hardworking staff in JWU's Student Activities work to provide events, clubs, organizations and leadership opportunities for students every year. In the words of Scott Lyons, Director of Student Activities, "Student Activities is the hub for campus involvement, overseeing the development and advisement of student-driven programming and governance initiatives on campus."

Student Activities employs both professional and student staff to plan and execute events throughout campus. According to Lyons, it's the student assistants and work study students who make this schedule possible, "without the 20 student assistants and 30+ work study students, it would not be possible to manage the multiple event venues and provide the level of support to engage students in the vast opportunities for student involvement, learning, and leadership development at JWU." This is especially important since more than half of the department's events and activities occur in the evening or on weekends.

When it comes to getting involved, Student Activities is a one-stop for students, with all the information they need housed in the online Involvement Network. Accessed through jwuLink, over 7,000 students used the system last year to join a student organization, promote a club event or manage their organizational business and communications. By combining this easier access to information along with increased promotion efforts, involvement in clubs and organizations increased by 31% last year.

Student Activities doesn't just afford students the opportunity to get involved. Staff and faculty can also participate as advisors for recognized student clubs and organizations. Student Activities provides all the training and helps connect them with some great students looking for coaching and mentoring to support their leadership development and activities on campus.

With so much offered, there is likely something to interest every student. The next time you hear a student say they are bored or there is nothing to do-direct them to the Involvement Network. Rest assured that Student Activities is working to keep a full schedule of offerings!

Upcoming Activities to Note:• Student Activities is leading the efforts to introduce JWU's first ever Founder's Week this spring

(April 28-May 4). As part of JWU's Centennial Celebration, the week will showcase existing campus traditions such as, Battle of the Campus and Wildcat Wahoo and celebrate the impact of student-driven campus programs and leadership.

• The annual Winter Formal Sno-ball gala takes place on Feb. 1 at 7 p.m. at Twin River.• An Alternate Spring Break Trip this year will be introduced to help rebuild communities on

the Jersey Shore. This program is a service and leadership initiative that has already been well received by students.

The Staff:Patricia Cross, schedule coordinatorMatthew Gilsbach, assistant director for Greek LifeJessica Grady, assistant director of student activities for involvementDawn Kennedy, budget coordinatorScott Lyons, director of student activitiesIan Martin, associate director of student activities for eventsDarrell Miller, assistant director of student activities operationsLaureen Petrocchi, receptionistMeagan Sage, associate director of student activities for student engagementJulianne Thornton, administrative assistant

WILDCAT WEDNESDAYS

Student Athlete Advisory Council (SAAC) President Natalia DiCocco ('15) and Vice-President Ben Kantor, ('15) could never have imagined the amount of spirit their idea would generate at JWU. With three Wildcat Wednesdays already behind us, the idea has caught on like wildfire and sales at the bookstore have skyrocketed.

Go to the Connections photo album to view pics of Student Services staff sporting their JWU attire and Wildcat spirit.

Don't forget that on each Wildcat Wednesday, the bookstore offers students, staff and faculty a 20% discount on one item of JWU attire with your university ID.__________________________

Follett BookstoreBy the Numb3rs

Wildcat Wednesdays and staff discounts have increased sales at all campuses by.

450%November clothing sales

520%November gift items sales

300%December clothing sales

480%December gift items sales

Photo taken by Stephen Spencer, manager of culinary

museum operations

Page 4: Connections Winter 2013-2014

ResLife Rumble Dodgeball Tournament

Eunice Omega, resident director

On Friday, November 1, Residential Life hosted its Fall ResLife Rumble Dodgeball Tournament. Every year teams of 10-15 residents assemble from each residence hall

to compete for the title of ResLife Rumble Champion. The event was hosted in the Wildcat Center Gymnasium on the Harborside campus.

On the morning of the tournament, each team checked in and participated in a parade around the Wildcat seal showing off their custom-made t-shirts and team spirit. After which, two teams faced off in a three game elimination round. Volunteer referees from Residential Life and Athletics monitored the games.

During intermission, audience members participated in activities including a dizzy race and dance-off. Madhav Sharma, Graduate Assistant for Imperial Hall, acted as DJ for the event. Sharma played "The Wobble", a Residential Life favorite, and invited all to engage in the choreographed dance. During the event, raffle tickets were drawn to pass out prizes such as gift cards to Chipotle, Alex & Ani, and iTunes. Residential Life also received prize donations of JWU fleece blankets, water bottles, and soup mugs from Student Activities, New Student Orientation, and Athletics.

Before the final round, the staff team played a round against Harborside Village. The staff team consisted of Residential Life staff members as well as Sierra Barter, JWU Social Media Coordinator and Christopher Zacharda, Associate Dean of Student Life. In the final round, Harborside Village was crowned ResLife Rumble 2013 Champions, beating South Hall. Renaissance Hall won the Spirit award for demonstrating great sportsmanship and support for their fellow halls. Harbor View was awarded a pizza party for their creatively designed team shirts.

The Spring Reslife Rumble Dodgeball tournament will be held on Friday, March 21 at the Wildcat Center.

Charitable Contributions

during the Holiday Season

Please applaud those departments and individuals who donated their time and/or items to help those less fortunate.

Auxiliary Services:

• Radisson Coat Drive• "Care Packages" for St. Charles

Church in Providence to give out at their annual holiday dinner

Residential Life:

• Adopt-A-Family through East Bay Community Action Program

Student Academic & Financial Services:

• Crossroads• R.I. Food Bank• E. Greenwich Animal

Protection League• Children's Friend "Spirit of

Giving Holiday Drive 2013"• Military Holiday Card Drive

ResLife Rumble 2013 Champions (Harborside Village)

Page 5: Connections Winter 2013-2014

JWU to Host Sports Camps and Clinics Mel Graf, associate dean and executive director

of athletics

JWU Athletics will soon be offering sports camps and clinics to youth of all ages - grade school through high school. JWU recognizes the importance of bringing in local area youths-both to

give back to the community and to showcase all the university has to offer to children, youth and families in the greater Providence area. The day camps and clinics may represent any of the 21 sports system-wide on all four campuses. Beginner camps will expose younger aged children to new and first-time opportunities, targeted and skill developing clinics will be directed at middle school aged children and more competitive camps will prepare high school athletes for higher level of play. Every camp and clinic will have a teaching component and will showcase JWUcoaching staff and student athletes.

Support the JWU Men's Hockey Team and "Make Some Noise!"

JWU Men's Soccer Has Record Setting Season Head men's soccer coach, David Kulik, in just his second season, led the Wildcats to the NCAA Division III Tournament after winning the 2013 Great Northeast Athletic Conference crown. JWU fell to Brandeis in the opening round of the national championship. The Wildcats began the season with the best start (10-0-2) in school history, which also was the second-longest unbeaten streak to begin a season in the NCAA ranks last fall.

Junior forward O'Kyle Corridon was named a National Soccer Coaches Association of America Second Team All-New England performer. Corridon was also honored as a First Team All-Great Northeast Athletic Conference selection. Joining Corridon on the All-GNAC squad were sophomore defender Frank McIntyre and junior midfielder Kyle Metz. Corridon was in the top five in three separate categories this season for the Wildcats. Junior goalkeeper Ryan Dzierzawski and freshman Xavier Carty were second team All-GNAC honorees.

L to R: Assistant Coach Adrian Blackadar, Head

Coach David Kulik, and Assistant Coach Justin

Resendes

Facebook: https://www.facebook.com/events/698654613498722/?ref=5

JWU Men's Soccer Team

Page 6: Connections Winter 2013-2014

Welcome to JWUAthletics • Patrick Dame, assistant coach, men's basketball

Campus Dining• Kevens Pierre, dishwasher, Red Sauce

Facilities• Ryan Felisberto, Grounds Crew• Kevin Trenholm, Automotive Mechanic

Health Services• Michelle Blade Mello, nurse practitioner

New Student Orientation• Kelly Dunn, director of New Student Orientation & Support Programs

Student Academic Services• Jeannette Cook, curriculum systems associate• Elisa Raab, student services registration associate

Transportation• Joseph Martin, bus driver• Paul Monfils, bus driver• Lesly Larosiliere, bus driver

Promotions, Position or Location ChangesStudent Academic & Financial Services• Paul Brayman, academic counselor, graduate studies, Harborside• Taryn Florio, financial aid officer, Downcity• Anne Wareham, financial aid & planning officer, Harborside

ConferencesResidential Life• Nick Fahnders, residence director, presented at the BACHA RA Conference in November • DJ Osier, residence director, presented at the NEACUHO New Professionals Conference in November• Alex Rossett, assistant director of student conduct, presented at the NEACUHO New Professionals Conference in November

Student Activities• Scott Lyons, director of student activities, presented a session at the National Association for Campus Activities Northeast Regional Conference with student Morgan Dillon entitled "Discovering the Powers of Effective Student Governance" in November. • Matthew Gilsbach, assistant director for greek life, was selected and trained to be a member of the Region 1 Membership Engagement & Recruitment Team.

• Meagan Sage, associate director of student activities for student engagement, presented a session at the National Association for Campus Activities Northeast Regional Conference entitled "Everyday Sheroes: Becoming a Female Leader in a 'Man's World'" in November.

ResLife Week: 100 Years in the Making

February 3-7, 2014ResLife Week is coming! Join us the week of February 3 for events and activities across campus which celebrate students, staff and community. The committee is actively seeking on-campus community service opportunities for students on Thursday, Feb. 7. Please contact Libby Hogan at [email protected] by Jan. 17 for questions and community service offerings.

Schedule of Events:

Monday, February 3Student Appreciation Day

Tuesday, February 4ResLife Wellness Day

Wednesday, February 5Student Staff Appreciation Day

Thursday, February 6Community Appreciation

Friday, February 7Superstar Showcase

Meagan Sage, associate director of student activities for student engagement

The 2nd annual Celebration of Light, held on December 4 and hosted by Student Activities and Catering & Special Events, was a great success. The event brought the JWU community together with the purpose of kicking off the holiday season, providing education on various cultural celebrations, and lighting Gaebe Commons to connect our community with light. Students from the Black Student Alliance, Indian Student Association, Newman Club, Christian Student Fellowship and Hillel presented their celebrations of Kwanzaa, Diwali, Christmas and Hanukkah. With more than 300 faculty, staff and students in attendance, this event served as a great way to bring the campus community together and celebrate the holiday season.

Celebration of Light

Page 7: Connections Winter 2013-2014

JWU Student Services Hall of Fame

Two Radisson Employees recognized by the R.I. Hospitality AssociationThe 2013 RI Hospitality Assocation -Stars of the Industry Gala recognized two employees from the Radisson Hotel Providence Airport on Wednesday, December 4: Jose Estrompa, General Manager and Jo-Anne Abad, Banquet Manager. Jose received the AHLA State Leadership Award and Jo-Anne received the Hotel Employee of the Year Award.

New Student Orientation Wins Several Awards at National ConferenceIn early November, JWU's New Student Orientation group was acknowledged at the National Orientation Director's Association (NODA) Conference in San Antonio, TX. The JWU team had submitted a number of orientation elements for award showcases.

For the second year in a row, JWU's Reality 101 videos were acknowledged for the non-print media award and the team was also awarded outstanding family publication for family members. This recognition shows the dedicated efforts of the New Student Orientation Team as well as a great collaboration with Design and Editorial Services.

The team is already planning both their print and digital materials for next summer and have an eye on sweeping the awards for the third year!

Providence Monthly Named Our Own Sierra Barter '09 in "The Top Ten People to Watch in 2014."Congratulations to Sierra Barter, JWU social media coordinator! We are proud of you.

Click here to read more.

Scott Lyons, 3rd from right

Scott Lyons wins Donald L. McCullough AwardThis year at the National Association for Campus Activities (NACA) Northeast Regional Conference, Scott Lyons was awarded the Donald L. McCullough Award, NACA Northeast Region's highest honor. The Donald L. McCullough Award is given to "an individual who has given continual and outstanding service to the association, has exemplified standards of professional integrity and conduct, has achieved stature in their professions or academic pursuits, holds the esteem of colleagues and peers and has worked to further the field of student activities." Scott received nominations from JWU students and staff as well as a number of colleagues outside of JWU. He has worked at JWU for almost eight years and has been involved with NACA in many capacities. Congratulations!

Congratulations on your aCComplishments!

L to R: Jose Estrompa, Jo-Anne Abad, Karen Silva, Cheryl LaBanca and Michael Sabitoni

Page 8: Connections Winter 2013-2014

Professional Learning

Happy New Year! Get a fresh start to the New Year. with

Forbes, 10 Things To Do At Work At The

Start of 2014 (http://www.forbes.com/sea

rch/?q=10+things+to+do+at+work)

________________

Foundational Principles - Why Do We Need Them?

Foundational Principles represent the

ideals that guide an individual area or

department and reflect the basis for

how it operates. They also help assure

consistency in service and

expectations. Typically they address

topics such as how we carry out our

purpose.

Under Marie Bernardo-Sousa's

leadership, all of the areas reporting to

her have either identified or are

working to identify their department's

purpose and foundational principles.

Student Services Training has captured

this information in the department

Fact Sheets that are included in the

Great Beginnings Binder provided to

all new employees in Student Services,

Auxiliary Services and Facilities.

If you are unsure of your department's

purpose and foundational principles,

check with your manager or contact

Student Service Training

([email protected] or ext. 4782) to

request a copy of your department's

Fact Sheet.

Safe Driver Awards 2013The following bus drivers were the recipients of the Safe Driver Award presented on

November 26, 2013.

Name Accident-Free Miles Since Gerald Morris 460,432 1989Jean Nelson 187,797 2003Jane Dunn 135,337 1999Antonio Braga 128,917 2005Isabel Orterry 118,692 2005Clyde DeLande 109,869 2007MaryJane Campbell 82,914 2007Leo Cruz 79,474 2009Noemi Tejada 75,906 2005Mark Ferri 71,369 2007Nadine Andrade 62,339 2009John Hughes 57,050 2004Paul Gervais 50,062 2010George Marcellus 44,129 2011Diane Signore 40,222 2011Delroy Campbell 28,433 2011Ronald Viveiros 23,911 2012Richard Grace 22,859 2011Aldo Ricaldy 21,395 2009

Health & Wellness Tips Wendy Speck, director of health services

At this time of the year, we all need to focus on staying healthy to avoid being sick, public health officials stress the importance of:

1. Get the flu vaccine annually, it is available from your primary care provider or pharmacies such as; CVS or Walgreens.

2. Try to avoid close contact with sick people.3. Cover your nose and mouth with a tissue (or use your elbow) when you cough or

sneeze, this will block the spread of droplets from your mouth or nose that could contain germs.

4. Wash hands often with soap and water; if not available use an alcohol based sanitizer.5. Get plenty of rest and make healthy food choices, both will strengthen your immune

system.6. If you do get the flu, there are antiviral drugs that can treat your illness. These drugs can

make the illness milder and shorten the time your are ill. You will need a prescription and are most effective when started within the first two days of the illness. Call your primary physician for guidance as to whether you will need antiviral drugs.

Page 9: Connections Winter 2013-2014

JWU- A Richly Inclusive Community Joseph Barresi, Jr., Ph.D., LICSW, associate dean for counseling, health & wellness

If you're like me, a few times a week you stop by one of the campus Starbuck's locations. Each time I go, I am reminded of the great diversity of our students. They dress differently - some who are brave enough still sport summer shorts, while some are dressed

professionally. You hear quite a number of accents different from our vernacular of the North East. Some students are happily chatting with each other or texting on their phones, some seem to want to be alone, while others appear to be in a hurry to finish up and go somewhere else. Usually I find myself trying to figure out what they're thinking or doing based on what their mood seems to be or how they are behaving.

Over time, though, I realized that perhaps I was reading too much into things. I recognized how easy it is to make assumptions about noticeable differences among people. Yet, one of the guiding principles of Johnson & Wales University is to "embrace diversity for a richly inclusive community." Lately, I've been thinking about how to be sensitive to individual differences in an inclusive as opposed to an exclusive manner and I have arrived at the following.

1. Always treat others with respect. I reflected on how I really saw students who passed by; how I might have smiled at a student that I presumed to be angry or held the door open for a student whose attire was rather disheveled. Hopefully, these small interactions, in the tiniest way, acknowledged their presence respectfully.

2. It is okay to recognize differences in people's appearance, behavior, speech and attitude, etc. but it is not okay to make gross judgments. When any of us make generalizations about others without sufficient information, we run the risk of not only being wrong, but also of marginalizing people who are part of our campus community. If we make decisions about others based mainly on perceived differences then we are precluding opportunities for respectful interactions and learning, and in the end, we are fostering an environment of exclusion instead of inclusion.

3. Build rapport whenever possible. It is easier to recognize something in someone that potentially separates connection instead of building it. It isn't that difficult to greet someone with a "good morning" or "hello". If we reach out with care, we build connetions with each other. If we pass each other without acknowlegement then we foster disconnection.

4. Know university resources and refer. As Associate Dean for Counseling, Health & Wellness, I know that on-campus Health and Counseling Services are a tremendous student resource. Students' wellness, however, is not the sole responsibility of the Health and Counseling centers on campus. Most students simply require a sense of connection and belonging. There are a number of departments within the university whose daily mission is to engage students.

The BRIDGE Center serves as a stepping stone for students and community members to become visible and share their differences.

Student Activities offers a multitude of clubs and organizations along with student leadership opportunities.

The Gender Equity Center increases awareness of gender issues; fosters gender equality through programming and out reach; and serves as a welcoming space that promotes a supportive and open-minded environment for the university community.

The CARE Committee, comprised of members from throughout the campus community, serves as a central network focused on detection and early intervention in any situation involving a student experiencing extreme distress, which appears to be causing him/her to engage in harmful behavior.

There are many more university departments to list. More importantly, we can take pride that these resources not only exist, but that they cultivate community connection. 2017:The Centennial Plan is about deepening student engagement because all of our students matter and belong. Let it be our daily work to create a respectful and caring environment that truly exudes a student-centered culture!

Page 10: Connections Winter 2013-2014

Snapshots

CAMPUS DININGCampus Dining held a Thanksgiving Bake sale with approximately 60 staff and faculty taking advantage of the opportunity to purchase pumpkin pies, apple pies and assorted cookies.

RESIDENTIAL LIFEThe 9th Annual Residential Life Superstar Showcase is quickly approaching and will be held the evening of Friday, February 7. You can showcase your talents to the JWU community. Past performances have included, but were not limited to, dancing, singing, step, spoken word, comedy, juggling and strolling. All proceeds from ticket sales will be donated to help support the Providence Chapter of the Ronald McDonald House. Mark your calendar now to come out and support your colleagues! Staff are always welcome to attend.

Social Media Zone Sierra Barter, social media coordinator

Five Tips for Running Your Department's Twitter Account

1. Create a content calendar to keep your tweets organized, know what you're posting and plan for big events or holidays. Mix up your posts to include both information and engagement tweets.

2. Use programs like Tweet Deck or Hoot Suite to schedule tweets and manage feeds.

3. Know the voice and tone of your department. Decide which words to use/avoid, your online style and how to respond to tweets. Remember, this isn't your personal account, so the tone and style may be quite different.

4. Determine what types of tweets you will retweet, reply to or favorite. Have a plan in advance so that you develop your online presence consistently.

5. Always include images to increase engagement.

Page 11: Connections Winter 2013-2014

Student Showcasefeaturing Kyle Metz, JWU student-athlete

Kyle Metz, a junior at JWU, is originally from Smithtown, New York. He is a Marketing major and has been on the soccer team since he was a freshman. Connections asked Kyle a few questions about his experience as a student-athlete and his plans for the future.

What has been the best part about being a member of the men's soccer team and what have been some of the challenges, both personally and academically?

"The best part about being a member of the men's soccer team is being able to represent my school while doing something I love. I believe it is something not too many people can say and I take great pride in the opportunity. As far as challenges, there are quite a few that tend to arise as a result of being on the soccer team. Personally, throughout the season, injuries are always something to watch out for. Also being fatigued. This fatigue factor can also lead to academic challenges as well. Being too tired to go to class or complete school work is a re-occurring challenge that I believe all student-athletes have to fight."

How has being a student-athlete impacted your experience at JWU? What is it like to be a student-athlete in general? How do you balance everything?

"Being a student-athlete has positively impacted my experience here at JWU. Although at times my life can be very hectic, especially during the season, I find that while juggling all I have to do, it creates more of a satisfaction when I complete my work. Over the years, I have learned that the key to balancing everything as a student-athlete is being organized. Between classes, practices, games, meetings, and homework, it is very important that a student-athlete has a schedule in order to accomplish all of their goals in a timely manner. "

What are your goals for the future after you graduate JWU and how do you think your involvement in collegiate athletics will influence your success after graduating?

"After I graduate JWU, my main goal is to get a job somewhere in the marketing field and be able to say I love going to work every day. Another goal of mine after graduating is to continue to follow the JWU men's soccer team and offer any support I can. I believe my involvement in collegiate athletics has greatly increased my chance for success after graduating. I also believe my involvement in collegiate athletics will help me succeed after graduating because of the experience. Throughout a season a team will go through good times and bad, both of which is important to know how to react. I know that lessons I learned while playing soccer for JWU will eventually help me make important decisions for the rest of my life."

Page 12: Connections Winter 2013-2014

Notes of Appreciation

So often in our daily interactions, something we say or do may touch another person's life. That person could be a student, co-worker, employee or manager. Many times, we are unaware of the impact or

impression our words and/or actions may have had. And when the shoe is on the other foot and someone has said or done something for us, we don't always let them know just how appreciative we are.

Kudos to the following employees who received noteworthy accolades from the students they have helped.

Natalia Ortiz appreciates the help she received from Joyce Hynes, academic counselor, Student Academic Services when she was a student at JWU.

Hi Joyce,Not sure if you remember me ... but I was in Johnson & Wales about 5 years ago. I came across your name when I was looking through old

paperwork from school and remembered you! And how much you helped me with my classes and counseling my academic choices. There was a time where I was having such a difficult time and you helped me out. I know it probably seems weird after all this time but all I wanted to say is thank you since I never had the chance too.

You may not remember me since I'm sure you deal with so many students...but...I remember you:)Sincerely,Natalia Ortiz

Kimberly Kasiewski is very excited about the exceptional service she received from Marie Meo, coordinator of inactive records, Student Academic Services

You are an amazing person!Thank you very much; this will be so exceedingly helpful.Additionally, just wanted to let you know that I have never had a bad experience with a JWU representative. You all are an awesome staff,

consistently throughout the years. I love dealing with all of you. You are so accommodating, always.If you have a supervisor, please feel free to forward this email to them or give me their contact information so I can send them my compliments

on all of your helpfulness. I can be a demanding customer and JWU has never let me down.Many thanks to you and all those in your officeBest Regards,Kimberly M. Kasiewski

The Family Connection e-magazine has received numerous compliments. Kudos to Nancy Hardendorf, director of parent relations and her team for their hard work and dedication on this exciting publication. Check out the lastest issue at http://catalog.e-digitaleditions.com/t/77271

If you would like to thank a colleague or share a note of appreciation from a student, co-worker, employee or manager in the next issue of Connections, please contact Diane Riccitelli ([email protected] or ext. 4904).

Page 13: Connections Winter 2013-2014

Student Services Center (SAFS, International Services and Campus Dining)

Student Communications and the Employee Development Institute

CONNECTIONS PHOTO ALBUM "Wildcat Pride"

International Services

Radisson Hotel

Wildcat Wednesday at the Bookstore

Wildcat cake for Wildcat Wednesday made by Frank Christy, MDP, Commissary Bakery Assistant

Student Activities

Page 14: Connections Winter 2013-2014

Auxiliary Services volunteers assembling care packages at St. Charles church in Providence

Residential Life

CONNECTIONS PHOTO ALBUM

Athletics Trainers

ResLife Rumble 2013

Radisson Hotel

Friedman Center (SAFS and International Services) Mayor Taveras and President Runey working the line at the Thanksgiving Dinner hosted by JWU in November