connecting with your online users - they won’t come just because you build it!
DESCRIPTION
Presentation given at CILIP's CDG Conference in Liverpool 20th April 2009 Theme of library's online presence should have as much attention as it's pysical presence.TRANSCRIPT
Connecting with your online users
Richard WallisTechnology EvangelistTalis
April 2009
Connecting with your online users
They won’t come just because you build it!
Richard WallisTechnology EvangelistTalis
April 2009
They won’t come just because you build it!
They won’t come just because you build it!
http://www.flickr.com/photos/45889748@N00/15681212/
http://www.flickr.com/photos/26406919@N00/1413228405/
http://www.flickr.com/photos/verdeo/2721552341/
http://www.flickr.com/photos/elodiep/3200712921/
NEXT GENOPAC
http://www.flickr.com/photos/elodiep/3200712921/
NEXT GENOPAC
http://www.flickr.com/photos/elodiep/3200712921/
NEXT GENOPAC
http://www.flickr.com/photos/elodiep/3200712921/
NEXT GENOPAC
http://www.flickr.com/photos/elodiep/3200712921/
http://www.flickr.com/photos/hamed/530412481/
Where are our users ?
http://www.flickr.com/photos/janetmck/428512130/
Check your assumptions
http://www.flickr.com/photos/janetmck/428512130/
http://www.flickr.com/photos/28438258@N08/3005591006/
http://www.flickr.com/photos/jurvetson/157722937/
Cloud Computing
Go where the users are
Go where the users are
Go where the users are
Go where the users are
Go where the users are
2.5%
Innovators
2.5%
Innovators
All this now?
Technology Adoption Curve
2.5%Innovators
2.5%
Innovators
2.5%
Innovators
16%Laggards
34%Late
Majority
34%Early
Majority
13.5%Early
Adopters
Maturity
Ado
ptio
n R
ate
Today focus in on integration for systems
Been at this for a whileReacting to the pressures our customers are feeling
Today focus in on integration for systems
Been at this for a whileReacting to the pressures our customers are feeling
People and technology
Together
http://www.flickr.com/photos/tedsblog/43433812
remember who you
are building for
http://www.flickr.com/photos/thetrial/398494172/
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
Beyond the library
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
Beyond the libraryWhere the user are
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
Beyond the libraryWhere the user are
Beyond library standards
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
Beyond the libraryWhere the user are
Beyond library standardsDelight them when they arrive
http://www.flickr.com/photos/thetrial/398494172/
Reframe our thinking
Beyond the libraryWhere the user are
Beyond library standardsDelight them when they arrive
Add value from external sources
