conflict scale no logos
TRANSCRIPT
performance
PERFORMANCE IMPROVERSAgreed company values
Having difficult conversationsBuilding rapportActive listening
Knowing what motivates people
CONFLICT
AVOIDING CONFLICT
THE CONFLICT SCALE
open honest
competitivecontributing connecting belonging
in-fighting bickering
self-interestblocking
aggressive unhelpful
interfering insincere
no interestsniping
separatist unwilling