concept design-second class
DESCRIPTION
This presentation is for the class on Concept Design in Metropolia University of Applied Sciences. 13.10.2011. Students are doing a YAMK degree in Media Production.TRANSCRIPT
Concept Design
Scenarios and Critical Artifacts
Dr. Mariana Salgado
13.10.2011Mediatuottamisen ylempi ammattikorkeakoulu tutkinto/ Metropolia
Feedback from the readings
Feedback from the 6 HATS exercise
Question from last class?
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Scenarios
“scenarios are stories”
John Carroll
John Carroll
They can have different formats
(text, video, story board)
They are used to create understanding within a group (negotiations in a working team)
To set the goals
To set the goals (future scenario)
To understand the use in time of certain object
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To enrich dialogue with users
Juan
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To show alternatives to clients
To motivate questions and imagination (what if questions)
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Strawbleuâ„¢
To avoid enchantment with the first proposal
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To generate a flexible solution
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Elements in a scenario
Context- description of the situation in which the story takes place.
Actors-
Objectives- what is the goal of the actor involved?
Actions- what are actors doing?
Events- what happens to the actors?
Objects- what do the actors need to perform certain desired action?
5 reasons for a scenario-based design they are vivid descriptions of experiences from the user perspective
they propose one interpretation but they might present many alternative solutions
scearios can be written with different purposes or perspectives
scenarios focus the discussion in the work promoting discussion within the team
John Carroll (1999)
Scenarios are within the most powerful tools in the design of products and services
Kim Goodwin
A good scenario explain the reasons for the person for a certainbehaviour and the objectives that the person need to achieve.
Some people are against scenarios because they are invented. The scenarios are based in a human understanding of a particular type of
person. You know how a person will behave because you know what she loves. It is like buying a gift.
Kim Goodwin (2009)
Scenarios = User cases = User stories S the funtionality of the system is described in terms of what the user need to do. All the steps in the design.
UC funtional requirements. They focus on the user actions and the system behaviour. It is a complete catalogue of the task that the user do. They can have the form of a UML(unified modeling language) diagram.
US they are use in Agile programming in methods such as Scrum. They are requirements. Just one sentence. They do not describe the whole sequence from the beggining to the end. They do not focus in what the person things and feel.
Concept Design
They are used to represent an idea. It might be a vague idea about a system (a connected house), a suggestions for a service (remote control for the sauna from the telephone) a new use of an existing technology (voice interaction for tv remote control).
A concept can have different scenarios
Individual vs. organizational
Observation vs. visionary
All the process or just a phase
Background
software development processes
different stakeholders / different perspectivves
Emotions and reasons are part of the question. Example: uploading a picture of a new born baby
Scenarios are good when
What is wrong? The problem is not well-defined
What can we do? Possible movements are not explored
What can help? The objective is not clear
Scenarios are a concrete tool to evaluate and test concepts
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Active seniors
Co-creation of future scenarios
Arki Research Group
Co-design- approapiation of new technolgies- community- building
To put it simple
Observe problematic scenarios1. Look what people is doing2. Pay attention to how they use other spaces/ objects/ services
Imagine scenarios
1. Better ways of doing what they do2. Better things to do3. Develop what you have imagine.
Isabella- Edutainment Game
Knowledge Navigator- 1987 Apple
Examples of video-scenarios scenarios
Kung Fu City Wok
Critical Artifacts
Critical Artifacts
It is one method used in Participatory Design
Critical Artifacs
are inspired in Critical Design
Simon Bowen
What is critical design?
Critcal design uses proposals to challenge preconceptions about the rol of the objects in evetyday life.
It is more an attitude or a posture than a method.
To name this critical design is a simple way to make more visible and object of discussion and debate.
Use design to pose questions
With humor
Sense of humorNot to shock but to provoke
To make it more humanTo tackle delicate issues
Why do we need critical design?
Basically for making us think. But also to make ideas conscious, expose preconceptions, motivate debate and even to entertain in
an intellectual way as the movies..
(Anthony Dunne & Fiona Raby 2007)
The conceptual design by Dunne & Raby are not done for selling and mass
production.
They are known through exhibitions
There is a lot of people doing critcal design but
they do not use this term to explain what they
do.
If I would have asked people what do they want
they would have said a faster horse
Henry Ford
Normal Original Wild
Diseño participativo
artefactos críticos (Simon Bowen)
Concepto: Simon Bowen
Task for this class
Write a set of scenarios describing your concept.
Tips: Think how it can be created, shared and used.
Re-use actors to give it consistency.
Or
Create a critical artifact
para:
Task for next class
Read the following articles
Five reasons for Scenario-Based Design, by John Carroll. (2000). Interacting with computers- 43-60.
Critical Artifacts and participatory innovation by Simon Bowens. CHI 2010.
Do the exercise proposed in the paper you have read last class. Paper tittle: “Conceptual Designs”. Send the presentation to me on 24.10.2011
Or Finnish the scenario as a video scenario or as a polished storyboard. Think what can you do with it. .
ReferencesThis presentation is based on material provided by John Carroll in a workshop in
Media Lab Helsinki and by Simon Bowens in a workhshop in Oslo, Nordes conference.
More readings
Scenarios Based Methods (Métodos Basados en Escenarios)“Five Reasons for Scenario-Based Design”
John Carroll.
Designing for the Digital Age. How to Create Human-Centered Products and Services. Kim Goodwin.
Hertzian Tales: Electronic Products, Aesthetic Experience, and Critical Design Anthony Dunne
Design Noir: The Secret Life of Electronic Objects Anthony Dunne and Fiona Raby
“Crazy Ideas or Creative Probes?: Presenting Critical Artefacts to Stakeholders to Develop Innovative Product Ideas” Simon Bowen
