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Compassion Fatigue What it is and what you can do about it Lori Weichenthal, MD Department of Emergency Medicine UCSF-Fresno

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Page 1: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Compassion FatigueWhat it is and what you can do about it

Lori Weichenthal, MDDepartment of Emergency Medicine

UCSF-Fresno

Page 2: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard
Page 3: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Introduction

• Definitions• Self Assessments• Warning Signs• Restocking your Emotional Bank Account• Exercises• References and Resources

Page 4: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

DEFINITIONS

Page 5: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Empathy

Page 6: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Compassion

Page 7: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard
Page 8: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard
Page 9: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Compassion Fatigue

• Different from burnout• “The cost of caring”• Also called secondary traumatic stress• An occupation hazard• Occurs on a continuum• Exhaustion in three realms• Can cause symptoms of PTSD

Page 10: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Compassion Fatigue Model

EmpathicAbility

EmpathicResponse

Residual Compassion

Stress

CompassionFatigue

Concern Sense of Satisfaction

TraumaticMemories

Exposure to Suffering Detachment

Prolonged Exposure to Trauma

Other Life Demands

The compassion fatigue process (Figley, 2001)

Page 11: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

SELF ASSESSMENTS

Page 12: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Self Assessment for being an Empath

• Have I been labeled as “too emotional” or overly sensitive? • If a friend is distraught, do I start feeling it too? • Are my feelings easily hurt? • Am I emotionally drained by crowds, require time alone to

revive? • Do my nerves get frayed by noise, smells, or excessive talk? • Do I prefer taking my own car places so that I can leave

when I please? • Do I overeat to cope with emotional stress? • Am I afraid of becoming engulfed by intimate relationships?

Page 13: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Answers

If you answer “yes” to 1‐3 of these questions, you’re at least part empath.

Responding “yes” to more than 3 indicates that you are an empath.

Page 14: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Empathy Scale

Sociopath Empath

Page 15: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

SELF ASSESSMENT FOR COMPASSION FATIGUE

Page 16: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Self Assessment

If you responded with a 1 to more than 15 of the

items, you are at high risk for compassion fatigue

Page 17: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Signs and Symptoms• Exhaustion• Increased cynicism• Anger and irritability• Increased use of drugs and alcohol• Dread of work• Diminished enjoyment of career• Heightened anxiety or irrational fears• Intrusive imagery or dissociation

Page 18: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Signs and Symptoms

• Difficulty separating work from home life• Absenteeism• Impaired ability to make decisions and care for patients

• Problems with intimacy in personal relationships

Page 19: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Restocking Your Emotional Bank Account

• Practice self care• Monitor your self• Identify stress relief strategies• Facilitated physician discussion groups**

• Mindfulness‐based practices**• Seek professional help

Page 20: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Exercises

Page 21: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

Resources• Institute for the Study of Health and Illness (http://ishiprograms.org/)

• Compassion Fatigue Solutions (http://compassionfatigue.ca)

• Compassion Fatigue Awareness Project (www.compassionfatigue.org)

• Happy MD(http://www.thehappymd.com)

Page 22: Compassion Fatigue - UCSF Fresno Fatigue • Different from burnout • “The cost of caring” • Also called secondary traumatic stress • An occupation hazard

References• Pfifferling J, Gilley K. Overcoming Compassion Fatigue. Fam Pract

Manag. 2000; 7(4): 39‐44.• Figley CR. Treating Compassion Fatigue. Routledge Printing, Great

Britain. 2002.• Lutz A, Brefcynski‐Lewis J, Johnstone T, Davidson RJ. Regulation of the

Neural Circuitry of Emotion by Compassion Meditation: Effects of Meditative Expertise. PLoS ONE. 2008; 3(3): 1‐16

• De Vignemont F, Singer T. The Empathic Brand: How, When and Why? Trends Cogn Sci. 2006; 10: 435‐441.

• West CP et al. Intervention to Promote Physician Well‐being, Job Satisfaction and Professionalism. JAMA Intern Med. 2014; 174(4): 527‐533.

• Fortney L, Luchterhand C, Zakletskaia L, Zgierska A, Rakel D. Abbreviated mindfulness intervention for job satisfaction, quality of life, and compassion in primary care clinicians: a pilot study. Ann Fam Med. 2013;11:412‐420