Company: Wegmans Food Markets Inc. Headquarters 2011...Company: Wegmans Food Markets Inc. ... Wegmans customers have more choices than most consumers with more than 70,000 ... GRE Case Study Wegmans

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  • Company:WegmansFoodMarketsInc.Headquarters:Rochester,NewYorkTotalNumberofEmployees:42,000TotalNumberofGreaterRochesterRegionEmployees(Monroe,Ontario,Livingston,Waynecounties):14,2942010Sales:$5.6billionCEO:DannyWegmanActivitiesandDevelopments:

    RochesterbasedWegmansFoodMarketsphilosophyisoneofachievingincrediblecustomerservicebyfirstmeetingtheneedsofitsemployees.Asaresult,thecompanyhasbeenincludedonFORTUNEmagazinesannuallistofthe100BestCompaniestoWorkForfor14consecutiveyears,rankingthirdin2010.

    OneofthelargestprivatecompaniesintheUnitedStates,Wegmanshad2010salesof$5.6billionfrom77storesinNewYork,Pennsylvania,NewJersey,VirginiaandMaryland.ThesupermarketchainisscheduledtoopenitsfirstNewEnglandstoreinNorthborough,MassachusettsinOctober2011.

    In2009,WegmansopenedtheCulinaryInnovationCenter,astateoftheartproduction,researchanddevelopmentcenterbuilttocreateandmanufacturenewhighgrowthproductsforthemeatandpreparedfoodsdepartments.

    Alsoin2009,WegmansclosedTastingsRestaurantandopenedNextDoorBar&GrillonMonroeAvenueinRochester,N.Y.Therestaurantfeaturestrendydcorandawidevarietyofmenuoptions.ThecompanyopenedTheFoodBar,acasualrestaurantinthespaceformerlyoccupiedbyTastingsin2010.

    WhatmakesWegmanssospecial?

    AtourofatypicalWegmansstorefeelslikestrollinganopenairEuropeanmarketwithlargedisplaysoffreshproduce,bakedgoods,seafood,meat,deliproducts,importedcheesesandinternationalfoods.WegmansalsooffersseveralstoreswithinastoresuchastheMarketCafwithtakeoutorinstoredining;anauthenticFrenchPatisserie;theNature'sMarketplaceorganicsectionwithnaturalfoods,supplementsandherbalremedies;andComplements,anupscalecookware,tablewareandaccessoriesdepartment.

  • Wegmanscustomershavemorechoicesthanmostconsumerswithmorethan70,000productsonshelves,wellabovetheaverageof40,000inmostsupermarkets,accordingtotheFoodMarketingInstitute.Thestoresarealsolargerthanmost,measuringfrom80,000to130,000squarefeetinsizeallowingforwideraisles.Since1979,thecompanyhasofferedcustomersqualityproductsbrandedundertheWegmansnameaspartofitsownprivatelabelbusiness.Inadditiontotheoriginalline,theWegmanslabelofferstheallnaturalFoodYouFeelGoodAboutline,WegmansOrganics,ItalianClassicsandmore.ThesupermarketalsopartnerswithlocalmanufacturerslikeLiDestriFoodstoproduceitsWegmansbrandsauces,salsas,dipsandoilswithintheGreaterRochesterRegion.Wegmanswebsitehelpscustomerssavetimeandmoneybyallowingshopperstobrowseweeklyspecials,searchthroughalibraryofrecipesandlookupnutritionalinformationforpreparedfoods.In2010,WegmansaddedaniPhoneappandlaunchedtheFreshStoriesblog.Thecompanyhaswonnumerousawardsovertheyears.Mostrecently,Wegmanswaslistedat28onthe2011SupermarketNewslistoftheTop75Supermarketsbasedonsalesvolume.Wegmansalsoranked55thonForbeslistofAmericasLargestPrivateCompaniesof2010.WhyRochesterN.Y.?WegmansiscommittedtotheGreaterRochesterRegion,itshomefornearly95years.

    AnexampleofthiscommitmentistheJanuary2006donationof$8millionbyRobertWegmantoSt.JohnFisherCollegeinRochestertofundtheWegmansSchoolofNursing.Thiswasinadditiontoa$5milliondonationgivenbyWegmantothecollegeearlierin2005tofundtheWegmansSchoolofPharmacy.Overthelastfiveyears,thecompanyreplacedolderstoresonMt.ReadBoulevardinGreeceandCalkins

    RoadinHenriettawithnewandlargerstores,andithasannouncedextensiveplanstorebuildtheEastAvenuestoreinRochester.

  • Wegmanshasthecapitalitneedstoexpand,andaleadershipsuccessionplanhasbeenimplementedbynamingColleenWegman,president.Withitshighlytrainedandskilledworkforceandlonghistoryofinnovation,Rochester,N.Y.willremaintheheadquartersfortheprivatelyheld,familyownedWegmansFoodMarketsInc.

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