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Kaizen Training Solutions Pvt. Ltd. Company Profile

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Kaizen Training Solutions Pvt. Ltd.

Company Profile

INDEX

About Kaizen Training Solution (KTS)

Our Vision, Mission & Belief

Our Presence & Setup

Trainer’s Certifications

Our Approach & Work flow

Training Methodology

Our Services & Workshops

Our Esteemed Clients

What our clients say about us

Why KTS

DEFINITION

“ Kaizen is the Japanese word for continuous

improvement, a concept that they consider so

important that they have created a specific

discipline for it. This discipline covers all areas of

organizational improvement ”

Kaizen engineering is based on the principles of

questioning everything, never being satisfied and

always looking at every single part of a process/

company to find improvement.

KAI -

Change

ZEN -

Good

ABOUT KTS

Alliances for

training spaces

in PAN India

Certified

Industry Trainers

Customized

Training Modules

Expertise in training

using different modes

& channels

Professional

& Cost Effective Service

Experience from

Diversified Clientele

Dedicated Trainer

with Backup trainer

Our Vision To emerge as an acclaimed body for setting training & development

standards in India and worldwide.

Our Mission To holistically improve the business performance of our clients and

enhance the achievement of their business objectives through fulfillment of analytically evolved training needs.

Our Belief Everybody has got talent, passion & a leader in them. We just need to

train & coach them to emerge as a winner in all spheres of life.

OUR PRESENCE

25 locations covered in India

2 International Locations

Physical Office space in North

& West India

25 Empanelled Certified

Trainers & Consultants from

various functions & Industries

across India.

SINGAPORE

Technologically sound - Well equipped for webinars and online sessions

Alliance for classroom training spaces available for 20-25 participants

Proper measures for customer confidentiality.

OFFICE SET UP

CERTIFICATIONS OF OUR TRAINERS

Competency Technical

MBTI Kaizen

DISC Six Sigma

Microsoft

Soft Skill Red Hat

Dale Carnegie Dot Net

NLP QTP

ISTD CISCO

ITIL

Analyze and Identify the training needs

Design training in order to meet identified needs

Develop the training program

Implement the training program

Evaluate the training program & outcome

OUR APPROACH

We have standards to meet but flexible for real life scenarios

1

2 3

4 Understanding pain

points

Pre training analysis

Assessment report

to clients

Presenting proposal

Acceptance of

proposal

Classroom training

On the Job training

Webinar

E-learning solutions

Report & feedback

submission

Continuous training

as per training plan

/calendar

WORKFLOW

Meeting

Clients

KTS solutions

& services

Training

Delivery

Evaluation

Our

is

On

Customer Satisfaction

Return On Investment

Learning and Delivery

Compelling Experience

OUR METH DO LOGIES

OUR SERVICES

Training Outsourcing Training Need Assessment

Training Delivery Content Development

Industry Based Trainings Trainer Outsourcing

Business Consulting Training Evaluation

Employee Engagement E-Learning Solutions

Counseling & Coaching Mystery Shopping

“Don’t think of what it costs to train your employees;

think what it costs NOT to train them”

Soft & Behavioral Skills

Trainings

Employees Induction /

Orientation

Leadership Training Sales Training

Outbound Training Program Neuro Linguistic Training

Customer Experience &

Journey Analysis & Mapping

Competency Mapping

with KPI Management

Train The Trainer Image Consulting

(Personality Makeover)

Corporate/ Business

Etiquette

Channel Development

Customer Relationship

Management

Motivational Training

Program

Technical/ Process/ Product

Training

Industry Based Training

CORPORATE & BUSINESS WORKSHOPS

OUR ESTEEMED CORPORATE CLIENTS

IT/ ITES

TELECOM

BANKING

AUTOMOBILE

E-COMMERCE

FMCG

INSURANCE

HR / TRAINING

ERP SOLUIONS

TESTIMONIALS FROM CLIENTS

“ Kaizen trainers are playing an important role in

building technical capacity of Genpact employees;

Bravo team ! “

“After Sales training from KTS there is

a huge shift in the attitude and

performance of our employees. Their

customized training programs are easy

to understand at all levels and

addresses our ongoing business needs.

This has led us to continue our

relationship with KTS as our continued

training partners.

Thanks team! All the best! “

“ KTS trainers are one of the best trainers

I've ever met.

They are soft spoken with in depth

knowledge of their field. Their unique style

of explaining things captivate your mind

and has a dramatic effect on you. It is my

pleasure to get trained by them”

- Ravindra Singh, Learning and Development, GENPACT

HEADSTRONG - Noida

- Sarabhjeet Singh, Director, DORIC MULTIMEDIA PVT.

LTD. - Ludhiana

- Kanti Sharma, Manager IT, TERADATA - Mumbai

- Samir Kumar Choudhary,

CEO, NANDINI INFOSYS PVT. LTD - Gurgaon

“The customer centricity and motivational session was

very good and it covered all the aspects which we

expected. Training module was engaging, I have

observed that there is a good impact on the working

of team members and they are working towards

the right direction.

I am sure it will bring a positive reform in my

company and team”

WHY KTS

Compelling Experience: We give compelling experience rather

than just Customer Service

to our clients & they vouch

on our services / experience !

Personal Focus: We believe that every human

understand in a different fashion

and that why we give personal focus

rather than just Service focus

Reciprocal Loyalty: Rather than Endless prospecting

Our focus is great loyalty &

that’s why we get repeat business!

Differentiation: We understand the PAIN POINTS

& then customize accordingly

rather than sharing

Same program

with all clients

Co-ordination: Our coordination is transparent

where Client is aware what is

happening around Instead of only

sharing files and reports which creates

Confusion

Our 5 Value Propositions

`

THANK YOU

KAIZEN TRAINING SOLUTIONS PVT. LTD.

E-mail : [email protected]

Contact No : +91-9899462534 , +91-7838089167 Address : Mstoic Tech Park, New Delhi

Website: www.kaizentrainingsolutions.com

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