company presentation - tnt express · intercontinental coverage and transit time; to/from europe...
TRANSCRIPT
Company presentation TNT
February 2016
WE ARE THE PEOPLE NETWORK
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But we deliver more than parcels. We build strong relationships by
delivering our customers’ promises.
We are a global team
connecting people and businesses
around the planet.
We deliver millions of parcels,
documents and freight shipments
every week with care and attention.
COMPANY PRESENTATION
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TNT’S BRAND IDENTITY • TNT’s tagline, ‘The People Network’, reflects the
company’s culture and drive to develop strong relationships with customers
• It showcases TNT’s role as a network of dedicated people who help customers grow their businesses
COMPANY PRESENTATION
COMPANY PRESENTATION
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OUR HISTORY
1946 - 1961 Humble beginnings
1946: Ken Thomas creates K.W. Transport in Australia, with a single truck.
The company is later renamed TNT (Thomas Nationwide Transport)
1962 - 1993 International expansion
Acquisitions in Europe and the Americas
1992: TNT becomes part of GD Express Worldwide
1994 - 2004 Combining Post and Express
1996: KPN acquires TNT group
1998: TNT Post Group (TPG) spins off from KPN
2005 - 2010 Mergers and acquisitions
TPG becomes TNT
TNT divests logistics division
TNT acquires trucking companies in emerging markets (India, China, Brazil)
2011 - 2016 Independence 2011: Demerger from TNT NV; Listing on Euronext Amsterdam 2013: Launch of Deliver! improvement programme
2014: TNT announces Outlook turnaround strategy
2014: New brand identity: The People Network
2015: FedEx offer to acquire TNT
COMPANY PRESENTATION
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€ 6,914m Revenues (2015)
€ 38m Operating income (2015)
~1 million Daily deliveries
56,000 Employees worldwide
200+ Countries served by worldwide network
61 Countries with TNT’s own operations
56 Aircraft in global air fleet (incl. leased aircraft)
1,000+ Hubs and depots worldwide On NYSE Euronext Amsterdam
Listed
TNT IN NUMBERS
€ 309m Capital expenditures (2015)
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STRONG EUROPEAN CORE Breakdown of 2015 revenues (total: €6.9 billion)
COMPANY PRESENTATION
63% 10%
27%
Geographical flows €6.9bn
Rest of World
Europe AMEA flow in/out Europe
41%
37%
15%
7%
AMEA
International Europe
Domestics
Reportable operating segments €6.9bn
Unallocated
COMPANY PRESENTATION
ORGANISATION • The International Europe segment gathers
international express delivery activities in Europe. • International AMEA (Asia, Middle East & Africa)
operates separately, but in close coordination with International Europe.
• The Domestics segment includes the domestic operations in France, Italy, the UK, Brazil, Chile, Argentina, Australia and New Zealand.
• The Unallocated segment consists of Other Networks (TNT Innight), Central Networks (European Road Network and European Air Network), IT and the TNT Head Office.
• Management Board of 9 members, including the members of the Executive Board (CEO, CFO)
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COMPANY PRESENTATION
Chief Executive Officer
Tex Gunning
MD International Europe
Ian Clough
MD Domestic Markets
Marco van Kalleveen
MD International AMEA
Michael Drake
MD Customer Experience
Chris Goossens
MD Network Operations
Martin Sodergard
Chief Financial Officer
Maarten de Vries
Chief People Officer
Joost Otterloo
General Counsel
Tjeerd Wassenaar
MANAGEMENT BOARD 8
COMPANY PRESENTATION
• From SMEs to global accounts • All customers have access to our entire range of
services • We offer industry-specific expertise and solutions
to businesses in the industrial, automotive, healthcare, lifestyle and high tech sectors
• We aim to serve more SME customers, even better
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CUSTOMERS
COMPANY PRESENTATION
SERVICES • We collect, transport and deliver documents,
parcels and palletised freight on a time-certain or day-definite basis
• International Express (premium service) and International Economy (deferred service)
• Domestic Express and Domestic Economy • Special Services complement TNT’s network
solutions • Industry-specific solutions for the industrial,
automotive, healthcare, lifestyle and high-tech industries
• Mostly B2B • B2C services selectively
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COMPANY PRESENTATION
• Unrivalled European road network (ERN), covering more than 40 countries
• The ERN is integrated with TNT’s European air network and domestic networks, which enables next-day delivery everywhere in Europe
• Road networks in the Middle East, Southeast Asia, Australia and South America
• Intercontinental air service, through own airlines and partners airlines
• Full track and trace • Ability to ship express consignments
of up to 1 ton
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CAPABILITIES
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OUR NETWORKS
COMPANY PRESENTATION
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Hub Arnhem European road hub
44 countries served 20 international road transit hubs 540 hubs and depots 70% of customers by value can be reached overnight by truck
65 airports served 45 aircraft 695 weekly flights Main air hub: Liege, Belgium
Liège global air hub Airport
European Air Network European Road Network
INTEGRATED EUROPEAN NETWORKS
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• TNT is faster in Economy Express (deferred service) on 51% of all benchmarked sectors; faster or equal on 87%
• Day-definite or guaranteed deliveries before 12:00 across Europe for consignments up to 1 ton
• Europe represents two-thirds of TNT’s revenues • Significant investments underway to increase the
reach, speed and efficiency of the European road network
• In 2015, TNT opened new international road transit hubs in Madrid and Swindon (UK)
LEADING EUROPEAN ROAD NETWORK
COMPANY PRESENTATION
LGG
HKG
JFK
Middle-East Road Network
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DXB 6
SIN
PVG
3
South-East Asian Road Network
European Air and Road
Network
Australian Domestic Network
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3
Brazilian Domestic Network
4 1
15
AA
#
Airport
# rotations/week
GLOBAL REACH THANKS TO TNT’s OWN FLIGHTS AND PARTNERSHIPS WITH OTHER AIRLINES
COMPANY PRESENTATION
WORLDWIDE CAPABILITIES 16
Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL
≈ ≈
+ ++
Parcels Freight
Express
Economy
Similar offering E.g. Europe to Asia TNT covers 50 origins, 22 destinations, average speed 2.3 days, equal to average of competition
No or only limited network proposition of competitors in Economy Freight
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THE OUTLOOK TURNAROUND AND TRANSFORMATION STRATEGY
COMPANY PRESENTATION
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Market leading European Road Network
Good, loyal customer base of SMEs and large customers
Ability to offer a ‘One Stop Shop’ experience Pallets/ Parcels International/ Domestic Express/ Economy Express Special Services
Good market positions in Europe
Our People - The People Network
COMPANY PRESENTATION
OUR STRENGTHS
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FOCUS ON PROFITABLE GROWTH
INVEST IN OPERATIONAL EXCELLENCE
ORGANISE TO WIN
• Move More by Road • Drive sales from four priority industries • Serve more SMEs even better • Increase profitability Domestics and AMEA
• Realise the Perfect Transaction: Service, Service, Service • Increase efficiency and productivity in Network Operations • Transform IT and Global Business Services • Prioritise Health & Safety practices
• Local Customer Focus, Global Business Services • Integrated International Europe organisation, Focused Domestics organisation • Strengthen leadership performance culture
COMPANY PRESENTATION
THE OUTLOOK STRATEGY BUILDS ON TNT’S STRENGTHS