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Company presentation TNT February 2016

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Page 1: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

Company presentation TNT

February 2016

Page 2: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

WE ARE THE PEOPLE NETWORK

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But we deliver more than parcels. We build strong relationships by

delivering our customers’ promises.

We are a global team

connecting people and businesses

around the planet.

We deliver millions of parcels,

documents and freight shipments

every week with care and attention.

COMPANY PRESENTATION

Page 3: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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TNT’S BRAND IDENTITY • TNT’s tagline, ‘The People Network’, reflects the

company’s culture and drive to develop strong relationships with customers

• It showcases TNT’s role as a network of dedicated people who help customers grow their businesses

COMPANY PRESENTATION

Page 4: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

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OUR HISTORY

1946 - 1961 Humble beginnings

1946: Ken Thomas creates K.W. Transport in Australia, with a single truck.

The company is later renamed TNT (Thomas Nationwide Transport)

1962 - 1993 International expansion

Acquisitions in Europe and the Americas

1992: TNT becomes part of GD Express Worldwide

1994 - 2004 Combining Post and Express

1996: KPN acquires TNT group

1998: TNT Post Group (TPG) spins off from KPN

2005 - 2010 Mergers and acquisitions

TPG becomes TNT

TNT divests logistics division

TNT acquires trucking companies in emerging markets (India, China, Brazil)

2011 - 2016 Independence 2011: Demerger from TNT NV; Listing on Euronext Amsterdam 2013: Launch of Deliver! improvement programme

2014: TNT announces Outlook turnaround strategy

2014: New brand identity: The People Network

2015: FedEx offer to acquire TNT

Page 5: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

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€ 6,914m Revenues (2015)

€ 38m Operating income (2015)

~1 million Daily deliveries

56,000 Employees worldwide

200+ Countries served by worldwide network

61 Countries with TNT’s own operations

56 Aircraft in global air fleet (incl. leased aircraft)

1,000+ Hubs and depots worldwide On NYSE Euronext Amsterdam

Listed

TNT IN NUMBERS

€ 309m Capital expenditures (2015)

Page 6: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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STRONG EUROPEAN CORE Breakdown of 2015 revenues (total: €6.9 billion)

COMPANY PRESENTATION

63% 10%

27%

Geographical flows €6.9bn

Rest of World

Europe AMEA flow in/out Europe

41%

37%

15%

7%

AMEA

International Europe

Domestics

Reportable operating segments €6.9bn

Unallocated

Page 7: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

ORGANISATION • The International Europe segment gathers

international express delivery activities in Europe. • International AMEA (Asia, Middle East & Africa)

operates separately, but in close coordination with International Europe.

• The Domestics segment includes the domestic operations in France, Italy, the UK, Brazil, Chile, Argentina, Australia and New Zealand.

• The Unallocated segment consists of Other Networks (TNT Innight), Central Networks (European Road Network and European Air Network), IT and the TNT Head Office.

• Management Board of 9 members, including the members of the Executive Board (CEO, CFO)

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Page 8: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

Chief Executive Officer

Tex Gunning

MD International Europe

Ian Clough

MD Domestic Markets

Marco van Kalleveen

MD International AMEA

Michael Drake

MD Customer Experience

Chris Goossens

MD Network Operations

Martin Sodergard

Chief Financial Officer

Maarten de Vries

Chief People Officer

Joost Otterloo

General Counsel

Tjeerd Wassenaar

MANAGEMENT BOARD 8

Page 9: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

• From SMEs to global accounts • All customers have access to our entire range of

services • We offer industry-specific expertise and solutions

to businesses in the industrial, automotive, healthcare, lifestyle and high tech sectors

• We aim to serve more SME customers, even better

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CUSTOMERS

Page 10: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

SERVICES • We collect, transport and deliver documents,

parcels and palletised freight on a time-certain or day-definite basis

• International Express (premium service) and International Economy (deferred service)

• Domestic Express and Domestic Economy • Special Services complement TNT’s network

solutions • Industry-specific solutions for the industrial,

automotive, healthcare, lifestyle and high-tech industries

• Mostly B2B • B2C services selectively

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Page 11: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

• Unrivalled European road network (ERN), covering more than 40 countries

• The ERN is integrated with TNT’s European air network and domestic networks, which enables next-day delivery everywhere in Europe

• Road networks in the Middle East, Southeast Asia, Australia and South America

• Intercontinental air service, through own airlines and partners airlines

• Full track and trace • Ability to ship express consignments

of up to 1 ton

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CAPABILITIES

Page 12: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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OUR NETWORKS

COMPANY PRESENTATION

Page 13: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

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Hub Arnhem European road hub

44 countries served 20 international road transit hubs 540 hubs and depots 70% of customers by value can be reached overnight by truck

65 airports served 45 aircraft 695 weekly flights Main air hub: Liege, Belgium

Liège global air hub Airport

European Air Network European Road Network

INTEGRATED EUROPEAN NETWORKS

Page 14: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

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• TNT is faster in Economy Express (deferred service) on 51% of all benchmarked sectors; faster or equal on 87%

• Day-definite or guaranteed deliveries before 12:00 across Europe for consignments up to 1 ton

• Europe represents two-thirds of TNT’s revenues • Significant investments underway to increase the

reach, speed and efficiency of the European road network

• In 2015, TNT opened new international road transit hubs in Madrid and Swindon (UK)

LEADING EUROPEAN ROAD NETWORK

Page 15: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

LGG

HKG

JFK

Middle-East Road Network

5

DXB 6

SIN

PVG

3

South-East Asian Road Network

European Air and Road

Network

Australian Domestic Network

6

3

Brazilian Domestic Network

4 1

15

AA

#

Airport

# rotations/week

GLOBAL REACH THANKS TO TNT’s OWN FLIGHTS AND PARTNERSHIPS WITH OTHER AIRLINES

Page 16: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

COMPANY PRESENTATION

WORLDWIDE CAPABILITIES 16

Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL

≈ ≈

+ ++

Parcels Freight

Express

Economy

Similar offering E.g. Europe to Asia TNT covers 50 origins, 22 destinations, average speed 2.3 days, equal to average of competition

No or only limited network proposition of competitors in Economy Freight

Page 17: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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THE OUTLOOK TURNAROUND AND TRANSFORMATION STRATEGY

COMPANY PRESENTATION

Page 18: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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Market leading European Road Network

Good, loyal customer base of SMEs and large customers

Ability to offer a ‘One Stop Shop’ experience Pallets/ Parcels International/ Domestic Express/ Economy Express Special Services

Good market positions in Europe

Our People - The People Network

COMPANY PRESENTATION

OUR STRENGTHS

Page 19: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …

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FOCUS ON PROFITABLE GROWTH

INVEST IN OPERATIONAL EXCELLENCE

ORGANISE TO WIN

• Move More by Road • Drive sales from four priority industries • Serve more SMEs even better • Increase profitability Domestics and AMEA

• Realise the Perfect Transaction: Service, Service, Service • Increase efficiency and productivity in Network Operations • Transform IT and Global Business Services • Prioritise Health & Safety practices

• Local Customer Focus, Global Business Services • Integrated International Europe organisation, Focused Domestics organisation • Strengthen leadership performance culture

COMPANY PRESENTATION

THE OUTLOOK STRATEGY BUILDS ON TNT’S STRENGTHS

Page 20: Company presentation - TNT Express · Intercontinental coverage and transit time; to/from Europe vs. UPS, FedEx and DHL ... COMPANY PRESENTATION THE OUTLOOK STRATEGY BUILDS ON …