community text message communications

38
Communicating in the 21st Century A Community Alert and Instant Communication System From

Upload: rutxting

Post on 13-Jan-2015

912 views

Category:

Business


0 download

DESCRIPTION

 

TRANSCRIPT

Page 1: Community Text Message Communications

Communicating in the 21st Century

A Community Alert and InstantCommunication System

From

Page 2: Community Text Message Communications

A History of Mass Media1500’s - Print

1900’s - Recording1910’s - Cinema 1920’s - Radio

1950’s -Television1990’s - Internet

Page 3: Community Text Message Communications

The Next Mass Media

The Mobile Channel Replicates EverythingThat All Previous Six Mass Media Can Do

The Mobile Channel

Page 4: Community Text Message Communications

But It’s the Addictiveness, Persuasiveness andSheer Dominance of the Mobile Device ThatGives It A Pivotal Position in Our Daily Lives

On the Mobile Channel People Can:

– View Newspapers

– Read Magazine Articles and Books

– Listen to Podcasts, Radio and Music

– Buy/Play Songs and Video Games

– Watch Entire Movies

Page 5: Community Text Message Communications

It’s Digital, Multi-Media Capable,Personal and Interactive . . .

As Many Mobile SubscribersAs Internet Users

As Many MobileDevices As TV Sets

As Many MobilePhones As PC’s

The Power of Mobile BeginsWith Its Reach . . .

2X3X4X

Page 6: Community Text Message Communications

The Mobile Channel Is A PowerfulNew Medium For Advertising

Deepens Relationships – By Finding New Ways to Reach Customers andNew Ways to Inform or Entertain Them

Delivers New Services – Including Things You CanOnly Do (or Would Only Want To Do) On A MobilePhone Including Location Based Services

Demonstrates Your Brand Values –MobileCampaigns Say You’re Young, Innovative andCustomer-Oriented

8 Out of 10 Americans Subscribe toCell Phone Service – According to the 2007Transportation Statistics Annual Report, Distributedby the Bureau of Transportation

Page 7: Community Text Message Communications

Who Is Using Text Messaging?63% of Americans Ages 18 to 27

36% of Americans Ages 28 to 39

50 percent of ALL Users ofText Messaging Are Overthe Age of 35

In August 2007 Over 1 Billion TextMessages Were Sent in the U.S.

Total Advertiser Spending on MobileMessaging and Display Ads Will Growfrom $1.4 Billion in 2006 to Over $2.9Billion in 2011

Page 8: Community Text Message Communications

Text Messaging Is One of the Most EffectiveWays To Connect with Your Members

• Instant Mass Communications - Reach People Wherever They Are

– Event Reminders– Community Issues/News– Emergency Communications– Continuing Education

• Automated and On-Demand Messages

• Generate Revenue with Fundraising

Page 9: Community Text Message Communications

Looking Beyond The NumbersThe Vast Potential of the Mobile Advertising Channel Is Due to

the Way People Think About and Use Their Mobile Phones

•They’re Always On

Cell Phones Are Like Keys and Wallets – 80% of Americans Keep Their Mobile Phone Within Arm’s Reach – 24 Hours A Day, 7 Days a Week

•They’re Always At Hand

•They’re Always Personal•They’re Rarely Shared

Page 10: Community Text Message Communications

Connect Everyone To Everything!

• Extends Advertising Communications Beyond Traditional Media

• Instant - Encourages Immediate Action Rather Than Waiting Until Your Potential Target Gets to A Computer. – If They Remember.

• Target Specific Audiences - Even Target Groups Within Groups

• Immediate - Granular Information About the Response To Your Marketing Campaigns In Real Time

• Reach Audiences Wherever They Are, Even If They Aren’t Mobile

• Works Across All Media - Leverage other media with a Mobile Call to Action on Billboards, Radio and TV Ads, Print Ads etc, So Passers-By Get Info on the Spot

Mobilize Your Advertising

Page 11: Community Text Message Communications

Marketing To Generation Y

• Inherently Mobile• Think Of Mobile Technology As the

First Screen not the Third• Would Rather Text Than Email or Call

A Generation That Rivals the Baby Boomers In Size –– And Will Soon Rival It In Buying Clout!

Page 12: Community Text Message Communications

Driven By Convenience, Connectivity andA Healthy Work-Life Balance

Generation Y:• Influences Almost Half of All Spending in the U.S. Economy

• Represents 30% of Today’s Population

• 35% Already Earn Above $75,000

• $1.6 Trillion in Earning Power

Page 13: Community Text Message Communications

Extend Your Advertising and MarketingCampaigns to the Mobile Phone Screen

• Fast—Your Marketing Arrives Within Seconds

• Immediate – Change Message Details & ConnectedOnline Content Instantly, Anytime - Great For PerishableItems and Offers

• Long Lasting – Received CommunicationsRemain On Phone Until Deleted— Nothing toKeep Up With Like Paper Communications

• Viral – Messages Can Be Easily Forwarded

• Convenient – Inform/Remind Your Customers ofEvents, Specials, and Product Announcements andIndustry “Tips” Via Their Mobile Phone

• Effective – Generates Far Better ResponseRates than Direct Mail at a Fraction of the Cost

Page 14: Community Text Message Communications

The Potential Buyer Simply Texts a Short 1-WordCode Found on the Real Estate Signage and Other

Marketing Materials to A 5 Digit Number . . .

Page 15: Community Text Message Communications

. . . Within Seconds The Buyer ImmediatelyReceives Back Property Information and A Link

to Photos and Additional Information

The Listing Information IsSaved To The Buyer’s CellPhone For Easy Retrieval

Page 16: Community Text Message Communications

Use The TechnologicalAdvantage

At the Exact Moment The Buyer Is Looking At TheProperty, The Seller and the Advertiser Both Receive

The Buyer’s Cell Phone Number For Follow-UpAgent or Property Owner’s Mobile Phone Advertiser’s Mobile Phone

Page 17: Community Text Message Communications

Benefits To The Seller

EnvironmentallyFriendly –100% PaperlessMarketing Solution DoesNot Get Lost or MisplacedLike Paper Flyers.

Connect Instantly with “Today’s” Buyer – Generation X &Y (age 18-43) Are the Majority of First and Second Time Property Buyers.They Use Text Messaging Every Day and Prefer Mobile Communications.

Real-Time Statistics on Every Listing – Know HowMany People Are Truly Interested In Your Property.

Don't Lose a Potential Buyer Due To No Flyers -Even Market Properties That Don’t Allow Signage Such as Condos, andHigh Rises.

Page 18: Community Text Message Communications

Dramatically Improve LeadCapture and Conversion Rates

All Your Listings Readily Available toPotential Buyers

Send Your ListingsDirectly To Your BuyersMobile Phone

Start A Dialogue With NewBuyers Instantly

Page 19: Community Text Message Communications

Automatic MessagingRecurring Messages Such As A Rent Reminder Notices Can Be Set Up SoThat The Messages Are Sent Automatically At Preset Times and Dates

Messages Can Be Set To AutomaticallyKeep Sending Until The Resident Has PaidTheir Rent . . .

You Set the FrequencyOnce a Day, Once An Hour . . .

Easy Payment Options Available WithClick To Call Option - With the Click of AButton, The Tennant Is Connected To APayment System

Payment Can Be Made By Debit/Credit Cardor Checking Account Draft

Page 20: Community Text Message Communications

Schedule Community EventsPublish Events on A Public Calendar on Your Website andVisitors Can Easily Schedule Reminders For Themselves

Local Events

Important Dates

Calls To Action

Fundraising

Page 21: Community Text Message Communications

Communicating With YourMembers Is Fast –

Text Messages Are Read Within 50 Minutes,Emails Can Take Up to 2 Days*

*Mobile Marketing Association

Within Seconds Your Members Will Get YourMessage and Read It Wherever They Are

Page 22: Community Text Message Communications

On-Demand/AutomaticDistribution of Information . . .

• Text For . . . Information, Coupons, Surveys, Games, Etc. -The potential customer sees your advertising on your marketing materials and texts the 1 wordcode that you advertise to a 5 digit number or calls a local or toll free number and immediatelyreceives information sent to their mobile phone. Instantly the potential customer gets what theywant and the merchant receives the potential customer’s cell phone number for future follow up.

• Bulk Text Messaging Programs – Merchants are able to send a mobilecoupon, product info, offers, incentives etc to interested and qualified consumers who havesigned up to receive their promotions. Send trackable coupons to your clients, then send follow-up offers to those that did or did not respond to the offer directly to their mobile phone.

• Text to Win - Run contests and promotions. Particularly useful in generating awarenessaround new products and services and building opt-in lists.

• Text to Vote - Collect the opinionof your customers in real time throughinteractive polling and voting. Get instantfeedback from conferences, speeches, adcampaigns, and audiences.

Page 23: Community Text Message Communications

Security . . .• Instant Mass Notification - Ability to Reach

People Wherever They Are - Distribute anemergency alert to thousands of mobile devicesin an average of one minute. To send an alertusing a voice based phone dialer to the samegroup takes hours.

• Pushed Information - Subscribers receivenotifications without doing anything, unlikeflipping through TV stations, turning on a radioor operating a computer.

• Easy to Administer and Use - Whenemergencies happen, communications may bedown. Launch an alert from any web browser ormobile phone instantly, or schedule messages tobe sent at a certain date and time.

Page 24: Community Text Message Communications

Turn Traditional Media IntoA Direct Response Vehicle

• Captures the Attention ofMass-Audiences in Real Time

• Returns Consumer LeadsWith Measurability

• Opt-in Leads to Ongoing PermissionBased Marketing with Individuals

ActionAccountability

Allegiance

Page 25: Community Text Message Communications

Pricing• Communications/Marketing Model

– Sold on A Volume Basis Per MessageRates Range from $0.25 Per Message to $0.10 Per MessageDepending on Volume. Setup Fees Depending on Program.

• Advertising Model– FREE

Ads Are Sold On a Cost Per Hundred(CPH) Basis ($50 and Up ) and VariesDepending On the Content Channel andthe Volume. Setup Fees May Apply.

Page 26: Community Text Message Communications

Ad RevenuesAds Are Sold On a Cost Per Hundred (CPH) Basis(Ranging From $50 and Up ) and Varies DependingOn the Content Channel and the Volume.

10% Rebate on All Advertising

Revenue Opportunities

Fundraising OpportunitiesAlumni Sponsorships, Contests, RingtonesGiveaways, Donations, Information,Links, and More

Page 27: Community Text Message Communications

What Is Text Message Advertising?

Advertising On HighQuality User-RequestedText Message Content

• High Visibility

• Ad Is Saved On the Consumers Phone

• Geo/Interest Targeted Campaigns

• No Investment In Mobile Infrastructure

• Campaigns Work On All Major Carriers

• Highly Receptive and Responsive Audience

Page 28: Community Text Message Communications

Break Through The Clutter OfToday’s Multi-Media Information Age

• Advertisers – Connect With Your Targeted Audience

• Agencies – Interact With Consumers On the Go

• Brands – Exposure to Key Demographics

• Businesses – Acquire and Engage Mobile Users

Page 29: Community Text Message Communications

Expose your Brand To TheMobile Audience

• Click To Call - Use a text message to prompt the user toconnect to your call center with the click of a button. Sellproducts and collect payment via automated response.

• Click To Web - Sell mobile products, bring users to abranded mobile web site, offer additional information instantly.Deliver video to more sophisticated devices.

• Click To Locate - Bring customers to your door. offerretail and service locations, promote holiday sales or specialevents, target impulse buyers.

• Click To Menu - Invite users to interact with your brandsin a variety of ways. Seek longer interaction with consumers.Offer voting, sweepstakes, contests. downloads, coupons, linksand more.

Mobile Campaign Types

Page 30: Community Text Message Communications

Attract The Attention of the Consumer at the Moment They Are Most Likely to

React To Your Call To Action• Users Accept Advertising - Users are willing to accept mobile

advertising in exchange for FREE content

• Relevance Is Paramount - Relevant ads inserted into opt-in orrequested content are effectiveand memorable

• Build Trust With Your Customers -MMT’s strict opt-in (non-SPAM) policiesgives credibility to your alumni

• Be Obvious - Subtlety is NOTeffective. An unclear or hardto notice call to action willget lost

Page 31: Community Text Message Communications

Increased Advertising FrequencyLeads to Increased Results

The Mobile Channel Offers The Opportunity ToIncrease Impressions Through Consumer Interaction

Page 32: Community Text Message Communications

The Interactive Nature of Text MessagingCompels Consumers To Respond to TextAdvertising Immediately Upon Reading It

Full Length Ad -Users reply to your teaser ad andreceive a full length messagecontaining a WAP link, phonenumber, coupon, store locator, orother call to action.

Teaser Ad -Consumers receive alerts orcommunications they requestedalong with your teaser ad. Up to25% of the total message.

Page 33: Community Text Message Communications

ANYTIME, ANYWHERE MARKETINGIt’s Finally Here

“Pull” Advertising - Banner ads placed onmobile websites create a sense of urgency andvalue to build demand and winimmediate sales

Page 34: Community Text Message Communications

Text Messaging Is One of the Most EffectiveWays To Stay Connected

Advertising Is Most Effective WhereConsumers Are Most Receptive

Since August 2007 Over 1 Billion TextMessages Were Are Sent Monthly inthe U.S.

Total Advertiser Spending on MobileMessaging and Display Ads WillGrow from $1.4 Billion in 2006 toOver $2.9 Billion in 2011

Page 35: Community Text Message Communications

Advertising OpportunitiesText Message Advertising -Advertise on text messages asthey get sent out to yourmembers on a daily basis -Up to 25% of the message.

Mobile Banner Advertising - a great way toattract users attention on mobile devices andredirect them to mobile landing pages.

Banner Advertising - Advertise tothe users of your site and gainadditional revenue opportunities.

Page 36: Community Text Message Communications

ItIt’’s Not About The Technology . .s Not About The Technology . . ..

. . . It. . . It’’s About The Habits About The Habit

Page 37: Community Text Message Communications

... And What's the One Thing People areCarrying Through All Their Life Stages?

Their Mobile Phone!

Page 38: Community Text Message Communications