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  • Mantra on Northbourne, Canberra: 30th July 3rd August

    P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

    Dare to Kn ow

    COMMUNITY & STAKEHOLDER ENGAGEMENT

    FOR GOVERNMENT 2017

    http://www.konnectlearning.com.au/

  • P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

    CONFERENCE OVERVIEW

    Community & Stakeholder Engagement for Government 2017 will give you the practical skills to ensure genuine engagement with the community.You will learn how to engage non-expert stakeholders, use sampling data drive efficiency and ensure your community is appropriately represented. Hear proactive case studies from engagement leaders in Federal, State and Local Government so that you can implement effective engagement strategies quickly. No other event brings the community and stakeholder engagement industry together to discuss practical solutions and approaches to universal Government problems.

    Community & Stakeholder Engagement for Government 2017

    CONFIRMED SPEAKERS: Emma Perkins, Director, Media and Engagement, Australian Public Service

    Commission Julianne Cowley, Assistant Secretary, Health Policy Branch, Department of

    Foreign Affairs and Trade Katherine Fraser, Director, Media, Department of Defence Alisa Smith, Assistant Director Entry-Level Engagement and Strategic

    Recruitment, Department of Defence Damian Carmichael, Open Government National Action Plan, The Department

    of Industry, Innovation and Science Ben Creagh, Executive Manager - Communications, CSIRO Kylie Cochrane, Global Lead Communication and Stakeholder Engagement,

    Aurecon Jose Robertson, Director of Audiovisual & Online Engagement, Department of

    Education and Training Suzanna Beljanski, Digital Media Manager,Department of Education and Training

    Andrew Grocott, Community and Stakeholder Engagement Practitioner, NSWDepartment of Planning and Environment

    Sandy Sukmana, Community Liaison Team, Australian Federal Police Jason Downs, Leader for Engagement, SA Department of State Development Iain Walker, Executive Director, New Democracy Foundation Katherine Szuminska, Civil Society Representative, Australian Open

    Government Partnership Interim Working Group Martin Bass, Engagement Consultant, Local Government NSW Megan Lancaster, Director, Community Engagement, Multicultural NSW Holly Love, Unit Head, Stakeholder Engagement, NSW Environmental

    Protection Authority Richard Davies, Senior Team Leader Community Engagement, Office of

    Environment and Heritage

    http://www.konnectlearning.com.au/

  • P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

    Community & Stakeholder Engagement for Government 2017

    KEY BENEFITS OF ATTENDING

    Implement best practice approaches to community andstakeholder engagement

    Engage non-technical audiences in your departmentstechnical work

    Continuously improve relationships with communitiesand stakeholders

    Drive community acceptance of organisational policiesand goals

    Integrate engagement approaches throughout yourorganisation

    Re-engage disconnected and hostile communities

    AUDIENCE

    This forum will bring together the decision makers and innovators in stakeholder and community engagement throughout the public sector. This event is particularly relevant for:

    Heads of Media

    Heads of Engagement

    Heads of Communications

    Directors & Assistant Directors

    Heads of Community & Stakeholder Engagement

    Digital & Media Managers

    Rural & Remote Engagement Managers

    Heads of Policy and Policy Managers

    Program Managers and Officers

    GROUP PACKAGES

    Send 3 delegates and receive:10% off the currently advertised rate

    Send 4+ delegates and receive:15% off the currently advertised rate

    Send 7+ delegates and receive:20% off the currently advertised rate

    CONFERENCE LOGISTICS

    Venue: Mantra CanberraAddress: 84 Northbourne Avenue, Canberra ACT 2612Dates: 30th July 3rd August 2017Start/Finish: 8:30 am 6:00 pm

    REGISTRATION AND ENQUIRIES

    To register for the Community & Stakeholder Engagement for Government 2017 simply complete the registration form at the back of this brochure and send to: events@konnectlearning.com.au or call 02 8248 0200.

    Alternatively, registrations can be made online at: http://www.konnectlearning.com.au/conferences

    SPONSORSHIP

    Strategic sponsorship opportunities are limited. Contact the sponsorship team on 02 8248 0200 or email events@konnectlearning.com.au to discuss sponsorship package options.

    To register for Bullying & Cyber Safety in Education 2017 simply complete the registration form at the back of this brochure and send to: events@konnectlearning.com.au or call 02 8248 0200. Alternatively, registrations can be made online at: http://www.konnectlearning.com.au/conferences

  • 8:30 Registration, morning coffee and tea

    AFTERNOON SESSION: 1:30pm

    Engaging with marginalised communities How to engage with marginalised communities Integrating engagement with marginalised communities into wider

    engagement strategies Thinking about engagement from the perspective of marginal

    communities engagement with government as well as governmentengaging with community

    Tools and techniques for engaging different stakeholders Learn different techniques for engaging with different industries:

    The general community Industry and industry groups Other government agencies

    The importance of effective planning to achieve successful engagement

    P: 02 8248 0200 E: events@konnectlearning.com.au A: PO Box H264, AUSTRALIA SQUARE, NSW, 1215 w w w. k o n n e c t l e a r n i n g . c o m . a u

    Community & Stakeholder Engagement for Government 2017

    DAY ONE: Pre-Conference Workshop, 31st July

    PRACTITIONERS WORKSHOP:AN INTRODUCTION TO BEST PRACTICE IN COMMUNITY AND STAKEHOLDER ENGAGEMENT

    MORNING SESSION: 9:00am

    Ensuring successful engagement Demonstrating sincere engagement Ensuring all stakeholders have a voice Stakeholder identification and mapping techniques Innovative methods of engagement

    Conflict resolution through engagement Management of community and stakeholder conflict Using engagement to overcome conflict Managing conflict before it becomes entrenched Methods for overcoming already entrenched conflict

    Lunch: 12:30

    Introduction

    This intensive pre-conference workshop will enable you to implement practical, innovative and industry best practice approaches to community and stakeholder engagement. You will learn how to improve your engagement with marginal communities, implement conflict resolution throughout the engagement process and ensure genuine, authentic engagement is achieved across your most important stakeholders.

    Key learning outcomes:

    Discover practical means to ensure successful short and long-term engagement

    Ensure your organisations engagement is genuine

    Learn techniques for conflict resolution through engagement

    Improve your organisations engagement with marginal communities

    Gain a greater understanding of a broad range of topics to be discussed by practitioners in conference

    Martin Bass has over 20 years experience in stakeholder engagement, both in his capacities as a local government manager and independent consultant. Martin has developed broad skills and experience in planning, managing and rolling out innovative and effective stakeholder engagement programs. He has a sound understanding of the theoretical and practical elements of stakeholder engagement particularly within the public sector. In his consulting role, Martin works principally with Local and State Government agencies. He designs and implements stakeholder engagement and strategic planning activities, building staff and agency capacities to manage these processes in-house.

    Your Expert Facilitator:Martin Bass, Engagement Consultant, Local Government NSW

  • 2:30 Engaging non-technical communities and stakeholders in technicalsituations

    Ensuring non-technical stakeholders understand vital technicalinformation

    Examples from the policy rich space dealt with in the CSIROcontext

    Ensuring community and stakeholder interest in your organisationsresearch and work

    Lessons in engagement for technical and non-technicaldepartments and organisations

    Ben Creagh, Executive Manager Communications, CSIRO

    3:20 Afternoon tea

    3:40 Community and stakeholder engagement priorities and the OpenGovernment National Action Plan

    An outline of the OG NAP Where Open Government has benefited communities and

    government: international examples A panel discussion with members of the OG NAP Interim Working

    Group

    Katherine Szuminska, Civil Society Representative, AustralianOpen Government Partnership Interim Working GroupPending: Members, Open Government National Action PlanInterim Working Group

    4:30 The Commonwealth Government Action Plan Commitment 5.2:Enhancing Public Participation and Engagement

    Designing and implementing a whole-of-governmentframework for public participation and stakeholder engagement An update on where the

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