How Data Quality Defines Your OrganizationBEST PRACTICES APPLIED TO REAL LIFE

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Peter Mirus, Senior Strategist

• 20 years of business strategy and information strategy experience with nonprofit organizations

• Expert in helping organizations to learn and grow through the use of information technology.

Peter’s Data Quality Story

Kyle Haines, Senior Strategist

• 25 years working for, and with, nonprofit organizations seeking to improve their CRM maturity

• Partner at Build Consulting, a frequent collaborator with Community IT on information strategy projects with CRM as an underpinning

Kyle’s Data Quality Story

What We Will Talk About Today

Why Data Quality?

Dimensions of Data Quality

5 Dimensions

5 Accompanying Examples

Solutions

Q&A

Agenda

Concept 2: The Real World Object

COMPLETENESSVALIDITY & ACCURACYCONSISTENCYTIMELINESSINTEGRITY

COMPLETENESSVALIDITY & ACCURACYCONSISTENCYTIMELINESSINTEGRITY

COMPLETENESSand Gender Equality

COMPLETENESS

VALIDITY & ACCURACYCONSISTENCYTIMELINESSINTEGRITY

VALIDITY, ACCURACY& Donor Retention

COMPLETENESSVALIDITY & ACCURACY

CONSISTENCYTIMELINESSINTEGRITY

CONSISTENCYand Youth Services

COMPLETENESSVALIDITY & ACCURACYCONSISTENCY

TIMELINESSINTEGRITY

TIMELINESSand Disaster Response

COMPLETENESSVALIDITY & ACCURACYCONSISTENCYTIMELINESS

INTEGRITY

INTEGRITYand healthcare

COMPLETENESSVALIDITY & ACCURACYCONSISTENCYTIMELINESSINTEGRITY

SOLUTIONS

Q&A