C O M M U N I C AT I O N A N D C O N F L I C T

CHAPTER 9 REVIEW

CONFLICT AND COMMUNICATION

• What is an example of an image conflict?• Value conflict?• Relational conflict?

• What is an example of symmetrical escalation?• What is Pursuit-Withdrawal• On the explanatory process model, what is the

difference between proximal outcomes and distal outcomes?• What are the four parts of the four part model for

understanding conflict?• Skits

C H A P T E R 1 0 L E C T U R E / R E C A P

CLOSE RELATIONSHIPS

RELATIONSHIPS AND INTERPERSONAL COMMUNICATION

• How are they related?• Communication• Indicates close relationships • Develops close relationships

• Interpersonal relationship same as interpersonal communication?

TYPES OF RELATIONSHIPS

• Role relationships vs. Close Relationships• Close relationships = unique communication

patterns:• Can the two overlap?

DEFINING/FRAMING CLOSE RELATIONSHIPS

• Cultural Performances• Cognitive Constructs• Relational scripts (narrow vs. broad)• Basic vs. Complex constructs

• Linguistic Constructs• Labeling

• Culture• Relational culture• Your examples (AE #11)• Examples: http://

www.youtube.com/watch?v=XFpVrkcJc0k&feature=fvst• Remember Meredith and Cristina?

• http://www.youtube.com/watch?v=Sa9wfqYyw7U

• Gender

TYPES OF RELATIONSHIPS

• Friendships• Role of Gossip• Healthy Friendships vs. Unhealthy Friendships• Example: http://www.youtube.com/watch?v=XxCzApUQXcI

• Romantic relationships• Families • Defining family• What’s your definition?

• Family stories• Example: The Cosby Show• https://www.youtube.com/watch?v=YWXjwTRh0rg • What does the clip say about their relational culture?

• Rituals (everyday interactions, traditions, or celebrations)

COMMUNICATING IN CLOSE RELATIONSHIPS

• Systems Theory• Dialectics Theory• Social Exchanges Theories• Stage Models

SYSTEMS THEORY

• Relationships as living systems• 6 part system• Wholeness• Interdependence• Hierarchy• Boundaries or openness• Calibration or feedback• e.g. communication

• Equifinality

DIALECTICS THEORY

• Autonomy vs. Connection• http://www.youtube.com/watch?v=O4VvAU1OJFg&feature=related (3:20 mark)

• Novelty vs. Predictability• For example: romance and surprises

• https://www.youtube.com/watch?v=ES2Dkh82ZJk

• Judgment vs. Acceptance• Affection vs. Instrumentality• Public vs. Private• Ideal vs. Real• Where do you fall within each “category” in terms of your best friend?

• On the back of your AE#11, pick one of the dialectics and apply it to your close relationship

• Questions to consider:• How much are we together/apart?• Are we allowed to judge each other? Are there boundaries?• Do we just provide affection for one another? Or does our friendship serve an

instrumental function?

• Reflect and discuss.

SOCIAL EXCHANGE THEORIES

• Social exchange (costs vs. rewards)• Theory of Interdependence• When costs outweigh rewards• Comparison level• Comparison level of alternatives• Relative power position

KNAPP’S STAGE MODELS

Coming Together

• Initiating• Short-term attraction vs.

Long-term attraction

• Experimenting• Small Talk

• Intensifying• Integrating• Bonding

Coming Apart

• Differentiating• Possible conflict?

• Circumscribing• Stagnating• Avoiding• Terminating

HOW TO COMMUNICATE

To Begin

• Networking• Offering• Approaching• Sustaining• Affinity seeking

To maintain and/or repair

• To maintain• Preventative

Maintenance (assurance, openness, positivity, sharing tasks, social networking)

• Support• Using Humor

• To repair• Corrective Maintenance• Meta-Communication• Apology

APPLICATION EXERCISE #12 (30 PTS)

• Complete the handout on my faculty webpage (in chart of Application exercises)• Number responses; type• Will discuss in class

CATFISH!

• Watch the film; will discuss (part of grade)• For application exercise #13 (10 pts) you will:• Jot down notes to aid you in our discussion. • After the film, respond to the following: • What does the film illustrate about the possible connection

between technology and interpersonal relationships? • What did the film teach you about the bright side vs. dark

side of technology?• What examples do we find of healthy and/or unhealthy

relationships?

1 to 2 paragraphs OR number responses

FOR CLASS NEXT WEEK (MONDAY/TUESDAY)

• Discussing technology; will debate• Bring laptops and/or research on impact of

technology on interpersonal communication