comcast enterprise | ethernet overview
TRANSCRIPT
COMCAST ETHERNET
Comcast Enterprise Business Overview
Mallory ZemelisStrategic Enterprise Account ExecutiveComcast [email protected]
Comcast Corporation
22 Million 19 Million
9.8 Million 62.5 Billion
Comcast Is the Nation’s Leading Provider of Entertainment, Information and Communications Products and Services
Internet CustomersVoice Customers
In RevenueVoice Customers
Diverse Network with National Reach
Extensive fiber and HFC infrastructure
Physically diverse network from telcos (routes, access points, building
access, etc.)Network monitoring and management
in every market24x7x365 Proactive Monitoring
from Redundant NOCsNationwide IP network with
MPLS core
1 MillionEthernet enabled buildings
140kfiber route miles
20of top 25 markets
110Tbpsof network capacity and growing
39States and Washington DC
300+connected data centers
Comcast Converged RegionalArea Network – FiberOptimizes Traffic Delivery Within a City or Region,Without Sharing Telco Infrastructure
What We Deliver - Everyday
1 Million business customersAll major US peering pointsInterconnected with other
MSO and Tier1 ISPs
QoS based voice,video and data over IP
IPv6 operationalHigh Capacity Ethernet Services
You NeedPerformance
You Need to Manage Costs
You Need Scalability
Network traffic is exploding, yet the time and resources required
to expand in a T1 environment are too
great
Traditional technologies like T1 and Frame
Relay provide limited network capacity,
constraining application performance
You can’t afford to take time out and make
major investments in your network every time your business
changes
Why Comcast Business Ethernet?
Why Comcast Business Ethernet?
Capacity90% of the world's data was created in the last 2 years (IBM), and older network technologies were not designed for today's date-intensive environment
Scalability Ability to scale quickly, easily, and incrementally – from 10Mbps to 10Gbps – to meet the rapidly evolving needs of businesses
PerformanceSheer capacity combined with Ethernet’s ability to manage multiple types of traffic helps maximize application performance in ways legacy technologies never could
Network Diversity Comcast has invested billions into its own infrastructure, with diverse facilities from those of ILECs and CLECs who often use the same routes
Network ReachLess than 40% of US buildings are wired with fiber, making Ethernet unavailable. Comcast Business can combine our expansive fiber network with our far-reaching HFC plant to bring Ethernet to over a million buildings
Ethernet Private Line Service (EPL)
Ethernet Network Service
Ethernet Virtual Private Line Service (EVPL)
Ethernet Dedicated Internet Access Service
Point-to-point connectivity between two sites for bandwidth-intensive applications
Point-to-multipoint connections tailored by application
Multipoint-to-multipoint connectivity for businesses with high-bandwidth requirements and multiple locations
High-bandwidth connectivity between a LAN and the Internet
Ethernet
Characteristic Comcast Business Internet Comcast Ethernet DedicatedInternet over HFC
Comcast Ethernet DedicatedInternet over FIBER
Up/Down Asymmetric Symmetric Symmetric
Speeds 16Mb/3Mb to 150Mb/20Mb 2Mb, 4Mb, 6Mb, 8Mb and 10Mb 1Mb to 10Gb
Routing Options Static Static, Dynamic (BGP) Static, Dynamic (BGP)
IP Address Quantity 1, 5, 13 addresses only (DHCP available) Small-to-Large allocations Small-to-Large allocations
IP Address Type IPv4 IPv4 IPv4
IP Address Provider Comcast Comcast or Customer Comcast or Customer
Access Medium Shared Priority Dedicated
Availability High Very High Elite
Designed ForCustomers with low to medium bandwidth requirements that need a solid, reliable Internet connection at an affordable price
Customers with low to medium bandwidth requirements that also need enterprise features
Customers that require reliable, high capacity Internet access, availability and the ability to scale up as needed
Internet SolutionsComcast Business Provides Three Internet Solutions Over Its National Network
Problem Statement –CIO’s Struggling to Provide Comcast Solution
Connectivity to several hundreddata centers nationally
Elastic, Direct Cloud Connectivity (Layer 2) Delivers Better Security, Performance,
Reliability – Backed by an SLA
Access to multiple data centers or cloud platformsManage security/data control
Application performanceUnpredictable throughput and latency
Impacts the service providers and enterprise users
Data Center/Cloud Private Connectivity
Wide Area Ethernet
METRO:Within a Metro
Metro EVCs are those which have end-points within the same set of head ends
REGIONAL:Two or more Metros
Regional EVCs are defined as those which have end-points in two different Metros within a single Region
Regional EVCs can have different pricing and performance tiers than Metro or Continental EVCs
CONTINENTAL:Two or more Regions
Continental EVCs will be defined as those with end-points in two or more different Regions, but not outside of North America
Creates a Low-latency, Scalable, Secure, Internal Network for Widely-dispersed Organizations
Our Engineers Will Design a Network Plan Based on Each Business’ Requirements
Business VoiceEdge™ (virtual PBX)
PRI Trunks and SIP Trunks Voice Lines
Voice
Fully-managed alternative to on-site, hardware-based
PBXs or key systems
User-friendly, yet powerful voice and unified
communication servicefor businesses
Supports mobility and business continuity
Connection from PBX to Comcast network
Scale service as needed in channel increments
Great value when bundled with Internet
and Data
Fast and simple set-up for business voice services
Unlimited local and domestic long distance
calling
Advanced call management with hunt
groups, online voicemail and other features
Business Voice
Business Voice Edge
Business Trunks - PRI
Business Trunk - SIP
Advanced Voice Services
Dedicated Project Managers
Detailed Service Design Review
Installations Scheduled at Customer Convenience
Installation Occurs in Two Phases
Install and test Comcast equipment and facilitieson PTD (Planned Test Date)
Cutover to customer equipment and activatewith customer PTD plus 2 days
Orchestrated Service Delivery
Serving Enterprises Around the Country with:“One-Stop-Shop” Care
Proactive Network MonitoringFor trouble, outages, and traffic anomalies
Many service providers measure network performance only within the network core, and report on an average performance
Comcast Business proactively monitors all the way down to your location,the part of the network that’s most important to you – your circuits
50% of all tickets generated by us; we see and fix problems before you do!
Multi-level EscalationSeven Day Advance Notice on Planned Maintenance
for Ethernet and Advanced Voice Customers
World Class Support
Two Fully Redundant Customer Care Centers Two Repair Centers
Located in Naperville, IL and Denver, CO staffed 24/7/365 Located in Naperville, ILand Denver, CO dedicated
to Enterprise customers
Technicians and engineers have an average of
12 years tenure
Unparalleled Customer Care
Both Customer Care and Customer Repair WillAttend to All Issues on Any Comcast Product