COM 403Introduction to Interpersonal

Communication

DEFINING “COMMUNICATION”

TWO PRINCIPLES OF COMMUNICATION

1. Communication is an on-going, dynamic, transactional process

(Two models of Communication)

Models of Communication

LINEAR MODEL

RMS

TRANSACTIONAL MODEL

S/R R/S

Context/Environment

Noise

M/F

F

TWO PRINCIPLES OF COMMUNICATION

1. Communication is an on-going, dynamic, transactional process

(Two Models of Communication)

2. It is impossible to NOT communicate(Five Types of Communication)

FIVE TYPES OF COMMUNICATION

Intrapersonal

Small Group

Mass

Interpersonal

Public

INTRODUCTIONS Exercise

INTRODUCTIONS EXERCISE

Questions to Consider ……. 1. If you could meet anyone (living or dead) who would it be?

Why? 2. If you could experience any historic event what would it be?

Why?3. What do you see yourself doing in ten years?4. What would you do if you won the lottery?5. What was your most embarrassing moment?6. What one lesson would you teach a child?

…You don’t have to answer these, but they

might give you some discussion ideas

LISTENING

STAGES OF LISTENING

1. Hearing

2. Selecting

3. Attending

4. Understanding

5. Evaluating

6. Remembering

7. Responding

TYPES OF LISTENING

Listening for enjoyment

Listening for information

Empathic listening

Critical / evaluative listening

TYPES OF NONLISTENING

Pseudo listening

Selective listening

Stagehogging

BARRIERS TO LISTENING

TIPS FOR EFFECTIVE LISTENING