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Colliers International Service Platform March 2016

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Colliers International Service Platform

March 2016

Confidential – Colliers International 2015

Colliers International Global

Colliers International is a leading global real estate services

organisation

US$ 2.5 billion in total group annual revenue

2 billion square feet under management

US$ 112 billion in transaction volume

16,000 professionals

554 offices in 66 countries

Major ongoing investment in Global Corporate Solutions

2

Confidential – Colliers International 2015

Our Footprint in Asia Pacific

231 offices

16 countries

5,743 employees

> 1,200 million SF

under management

Services: Brokerage & Agency

Corporate Solutions

Investment Services

Project Management

Facilities Management

Real Estate Management

Services

Research

Valuation & Advisory Services

World’s Best Known Management

Consulting Firm

Representative clients:

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COLLIERS

INTERNATIONAL INDIA

Confidential – Colliers International 2015

Colliers International India

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First international real estate consultancy firm to be established in India since

1995 – More than 21 years in India !

9 offices in India - Bengaluru (Bangalore), Chennai, Mumbai, Delhi, Gurgaon,

Noida, Kolkata, Hyderabad and Pune

Our service offerings include - Project Management, Investment Services,

Office Services, Residential Services, Valuation & Advisory Services, Facilities

Management & Integrated Services

Service Quality – Robust Customer Feedback Evaluation System

Integrated Services Focus – National Account Management Platform

Affiliations, Designations & Awards

Best Property Consultant

of the Year - 2014

Confidential – Colliers International 2015

Executive Team Structure

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Joe VergheseManaging Director

Rajesh ShettyNational Director

Facilities Management

Amit OberoiNational Director

Knowledge Systems

Vikas KaliaNational Director

Office Services

George McKaySouth Asia Director

Office & Integrated

Services

Saacketh ChawlaDeputy Managing Director

Sumit JainNational Director

Residential Services

Shobha RNational Director

Project Management

Suresh CastellinoNational Director

Capital Markets and

Investment Services

National

Operations

Confidential – Colliers International 2015

Colliers India: Key Service Partnerships

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Finance / Insurance

Conglomerate / Industrial

Consumer Brands / Goods

Energy Sector

Confidential – Colliers International 2015

Colliers provides a full range of services to real estate occupiers, owners and

investors with local depth and global breadth ensuring consistent and superior

service.

Location Modeling & Mapping

Site Consulting

Build-to-Suit Solutions

Strategic Planning

Comparative Financial Analysis

Transaction Negotiations

Lease / Sale Execution

Fit-out Coordination &

Post-Occupancy Services

Commercial Project Marketing

Market Analysis & Advisory

Tenant / Buyer Qualification

Lease / Sale Negotiations

Development Services

Tenant Move-in Coordination

Lease Administration

Tenant

Services

Landlord

ServicesFORRENT

Office Services

9

Confidential – Colliers International 2015

Investment Services

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Colliers helps developers and investors maximise the economics of their real estate

holdings.

Private Equity

HNI Investments/Divestments

Debt Syndication

Business Plan Preparation

Operator search for Hotels

Portfolio Sales

Single Asset / Project Sale or

Purchase

Bulk sale of units

SalesInvestments

Confidential – Colliers International 2015

Residential Services

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Backed by a strong corporate network, Colliers Residential Services provides:

Expatriate Tenants: City and

Cultural Orientation

Acquisition & Investments

Project Marketing

Residential Sales & Corporate

Leasing

Landlord and Developer

Representation

Lease Administration &

Renewals

Negotiations & Documentations

Market Research

Key Capabilities

Confidential – Colliers International 2015

Valuation and Advisory Services

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Market Research

Development Solutions (Feasibility &

Asset Maximization Studies)

Location Advisory

Hospitality & Leisure

Retail Consulting

Infrastructure Development Advisory

Logistics Advisory and Industrial

Restructuring

Healthcare & Education

Appraisal

Services

Property Valuation

› Land

› Building

› Rent Review Valuations

Plant & Machinery Valuation

All our valuation reports are

prepared strictly according to

the RICS & IVS guidelines.

Consultancy

Services

Valuation & Advisory Services Team India is accredited under ISO

9001:2008.

Confidential – Colliers International 2015

Project Management

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Colliers has established an extensive track record and management

experience in delivering project management through its specialised

technical and engineering teams. LEED Certified.

Key Capabilities

Urban / Campus Development

Interior Fit-outs

Construction Management

Technical Advisory/Due

Diligence

Star TV

Renovation / Refurbishment

Management

Development Advisory /

Development Management

Relocation Management

Confidential – Colliers International 2015

Facilities Management

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Colliers provides a comprehensive range of FM services, all of which are

customisable to create the right fit for each individual facility. Colliers is

ISO 9001:2008 certified.

Management of Reprographics,

Lease Portfolio, Concierge,

General Administration,

Front Office, Transit House

and Space Planning

Support

Services

Essential

Services

Management of Security, House

Keeping, Façade /

Landscape, Pest Control,

Pantry and General Waste

Management of Transformers,

DG Set, UPS, Carpentry /

Plumbing, HVAC, IBMS,

Elevators, STP

Critical

Services

Confidential – Colliers International 2015

Integrated Services

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Client Account Management

Advisory services

› Workplace Consulting

› Sustainability Consulting

› Corporate Real Estate

Strategy

› Portfolio Optimization

› Merger and Acquisition

Support and Consulting

Integrated Services platform delivers comprehensive solutions. Combine

dedicated professionals, process management, technology and market knowledge with world-

class service to deliver the best possible outcome for our clients.

Key Capabilities

Complex financial scenario

analysis

Lease Administration

Major assignment strategy and

support

Transaction Management

Portal for Project & Facilities

Management

Services

THE COLLIERS ADVANTAGE

Confidential – Colliers International 2015

Representative Global Clients

Conglomerate / Industrial Consumer Brands / Goods

Finance / Insurance

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Confidential – Colliers International 2015

Colliers Advantage

Strong market share and increased brand presence

Clients have access to a very senior team

Account management expertise

Integrated process management

EXPERIENCED

TEAM1

Deliver customized real estate strategies & solutions to achieve the best

outcome for our clients

Effective execution process and comprehensive marketing tools

Strategy reports for critical Client properties

CUSTOMIZED

SOLUTION2

Transparent processes

End to end servicing

Ensure the client makes the right choices

Services are receiving high Net Promoter Score (NPS) – 90% plus client

satisfaction rate and Market Leading NPS score!

SERVICE

EXCELLENCE3

More client-oriented than geographic approach

Streamlined reporting

High level of accountability

NATIONAL

SERVICE LINE

APPROACH4

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Disclaimer: This presentation and the calculations shown herein have been prepared by

The Colliers International as a guide only. Any interested party seeking to rely on the

contents should undertake its own inquiries as to the accuracy of the information.

Colliers International does not guarantee, warrant the accuracy or represent the

information contained in this document and excludes unequivocally all inferred and

implied terms, conditions and warranties arising out of this document and excludes all

liability for loss and damage arising there from including any loss of profits, business or

anticipated savings.

Colliers International

Indiabulls Finance Centre, 17th Floor, Unit

No. 1701, Tower 3,

Senapati Bapat Marg, Elphinstone (W) |

Mumbai - 400 013 | India

Board Line: +91 22 4050 4500

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