Occupier ServicesCOLLIERS INTERNATIONAL

Accelerating success.

Colliers International is the leader in Canadian real estate services, offering the most comprehensive platform in the industry. Leverage the Colliers platform to reduce cost, manage risk and improve productivity.

P. 2 OCCUPIER SERVICES

Brokerage ServicesColliers Brokerage services focuses on the most important variables when making real estate decisions: your budget, market timing and risk mitigation. Real estate decisions directly affect productivity, morale, recruitment, teamwork and the overall functionality of a business. Our specialized professionals tailor a customized transaction process that leads to a highly leveraged negotiation.

Benefits> Superior market intelligence to support planning

and decision-making> Alignment between business objectives and real estate> Market leading transactions

Market ResearchKnowledge is a critical part of the service we offer our clients, and research is a key component of this knowledge. Our research teams work in partnership with our service professionals to provide clients with the market intelligence required to support practical business decisions and provide multi-level support across all property types, ranging from data collection to comprehensive market analysis.

Benefits > Real time market data> Forecasting and market analysis> Global reach

Lease ServicesManaging the intricacies of numerous lease obligations can pose financial and administrative challenges. Colliers’ Lease Services specialists manage over 10,000 leases annually. We scrutinize your lease documents to identify and track the most significant terms and conditions that affect your portfolio. We equip our clients with data that serves as the foundation for the development of portfolio management strategies to better align their real estate footprint with the needs of their business. Our lease audit practice provides a detailed critical analysis of all the financial terms of a tenant’s lease documentation in relation to the landlord billings.

Our services include:• Rent Payment Administration• Database Management• Document Review and Preparation

• Lease Audits• Lease Abstracting

Benefits > Improved portfolio cost control and cost

reduction> Enhanced ability to manage risk> Access to best practices and expertise in

lease data management

COLLIERS INTERNATIONAL P. 3

Project ManagementColliers national project management capability is driven from the occupier’s point of view. Colliers’ professionals manage over 400 projects with an associated capital value in excess of $1.5B annually. Currently we have 135 LEED® APs with sustainable development expertise.

• Project Development• Design and Construction

• Move Management• Source Selection

Benefits> Project cost savings> Proactive risk management> Profitable strategies for sustainability

20% 40%0%

Consultant Selection

Construction

Furniture Vendor Selection

Voice and Data Management

Move Management

Cost Savings for Clients

10-40%

5-15%

10-30%

15-35%

10-50%

Project Management can yield 10-25% in overall project savings

Occupancy Strategy & ConsultingHow much space do you need in the long-term? How can your real estate footprint accommodate your changing workforce? How do you know? What will it cost? How and when can it be implemented? Is a LEED® building the right option?

Colliers’ consultants develop a detailed understanding of the strategy and operations of our clients’ businesses. We combine this knowledge with expert analysis of the client’s existing real estate footprint and potential solutions in the market. The result is a thoroughly researched real estate plan that helps our clients fully understand their options and the associated impact on their business.

Benefits> Maximize investment value and facility efficiency> Effective decision-making based on detailed assessment of current assets vs. future needs> Enhanced productivity through improved physical space

Inspection Services Colliers Inspection Services is the smart choice for occupiers who want to lease a property and need an unbiased assessment of a building’s overall condition, strengths, and deficiencies. The range of issues that could be investigated include:

• Structural condition of roof, exterior walls, & support walls

• Electrical distribution system• Infrared scanning

• Indoor air quality• Fire and life safety equipment• HVAC operating parameters

Benefits> Maximize the operating efficiency of your building> Understand big ticket items that may be charged back to the occupier> Identify deficiencies to create leverage in negotiations

Realty Tax ServicesOur mandate is to ensure that our clients pay no more than their fair share of property taxes by verifying assessment data, providing pre-roll discussions and post-roll negotiation on appeals. This service can be provided for your entire portfolio or for key locations identified by you.

Benefits> Minimize tax burden while mitigating risk> Maximize tax recoveries and vacancy

rebates

Appraisals & ValuationOur team of experienced and specialized AACI designated appraisers and consultants provide you with accurate and timely information that can help you better understand the value of your assets, and make business decisions accordingly.

Benefits> Better informed decisions > Enhanced understanding of the value

of your assets

* Based on 2010 figures

This document has been prepared by Colliers International for advertising and general information only. Colliers International makes no guarantees, representations or warranties of any kind, expressed or implied, regarding the information including, but not limited to, warranties of content, accuracy and reliability. Any interested party should undertake their own inquiries as to the accuracy of the information. Colliers International excludes unequivocally all inferred or implied terms, conditions and warranties arising out of this document and excludes all liability for loss and damages arising there from. Colliers International is a worldwide affiliation of independently owned and operated companies. This publication is the copyrighted property of Colliers International and /or its licensor(s). © 2011. All rights reserved. Colliers Macaulay Nicolls (Ontario) Inc., Brokerage.

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About Colliers International

Colliers International is the only Canadian-owned global real estate services firm.

When you partner with Colliers International you know you are getting the best local knowledge available, as well as gaining access to real estate expertise across 36 Canadian locations and 512 offices around the world.

Occupier Services

512OFFICES

61COUNTRIES

12,500PROFESSIONALS $1.53B

IN REVENUE*