collaborative innovation masterclass

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WINCANTON www.wecreateworldwide.com @nickjankel

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Page 1: Collaborative Innovation Masterclass

WINCANTON

www.wecreateworldwide.com

@nickjankel

Page 2: Collaborative Innovation Masterclass

COLLABORATION INNOVATION

!

KEYNOTE

@nickjankel

Dec 2014

Page 3: Collaborative Innovation Masterclass

-1993 Medical science & philosophy

-1997: Brand planer at TBWA: PlayStation, Nike, LDV, Nivea, Holsten Pils, John Smiths

-1999: Created brand agency: Vodafone, Xbox, Disney, No.10 Downing St

-2005: Created WECREATE Worldwide

-2008-11: Breakthrough Coach on BBC & MTV

-2011: Launched wisdom & wellbeing company Ripe & Ready

-2014: Switch On: Unleash Your Creativity and Thrive with the New Science & Spirit of Breakthrough

Ticket to Ride

Page 4: Collaborative Innovation Masterclass

Leadership development for innovation, creativity & collaboration

Storytelling & purpose exploration for companies & leaders

Conscious leadership & business Sustainable & strategic innovation Collaborative and open innovation

Service design Business model innovation

www.wecreateworldwide.com

Empowerment, happiness & wellbeing programmes for digital

employees !

Branded content empowerment, happiness & well-being for digital

consumers co-created with progressive brands

www.www.ripeandready.com

Page 5: Collaborative Innovation Masterclass

5

KODAK INVENTED THE DIGITAL CAMERA BUT

COULDN’T UNDERSTAND WHERE VALUE RESIDES FOR THE NETWORKED

CONSUMER

Page 6: Collaborative Innovation Masterclass

6

14 MILLION ACCOUNTS

CREATED IN 2011. A BILLION DOLLARS.

Page 7: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

SPENT by kodak (& MUBARAK) to stay at the top

imagine the number of MBAs, consultants, processes...

Why did they fail?

$$$$$$$$$$$$$

Page 8: Collaborative Innovation Masterclass

FIT OR FAILlaw of

requisite variety

CHANGE IS RELENTLESS

Page 9: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthrough

DISCOVERING PROBLEMS

CURRENT operating CONDITIONS 1995

future operating CONDITIONS 2005

blockbuster netflix

Page 10: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

GROWTHCannot come from re-structures, cost-savings & acquisitions alone...

in saturated markets

with rapidly changing needs, realities, contexts

Page 11: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

Definition !

INNOVATION: THE leverage of ideas TO CREATE CHANGE / IMPACT

Page 12: Collaborative Innovation Masterclass

INNOVATIONWHAT DRAWS YOU TO IT OR ENERGISES YOU ABOUT IT?

WHEN YOU HAVE EXPERIENCED IT HAPPENING, WHAT HAS NOURISHED IT?

WHEN & HOW HAVE YOU FELT RESISTANCE TO IT?

Exploration

Page 13: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

✗ideation is one small part of

strategic innovation

Page 14: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

INNOVATIONgenerates possibility WHERE THERE WERE JUST PROBLEMS

we switch on to break through challenges, constraints, conventions, crises

Hearts & heads, implemented by hands

Page 15: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Innovation

Page 16: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Innovation

modern computing

Page 17: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthroughthe laptop

Page 18: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthroughthe hospital

Page 19: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthroughmodern war

Page 20: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

Definition !

breakthrough innovation: creating new ways of being, beliefs & behaviours THAT FIT THE the world AS IT changes

Page 21: Collaborative Innovation Masterclass

‘Switched on’ people are either delusional or visionary.

!

Either way, they see a breakthrough where no-one else can see one.

Page 22: Collaborative Innovation Masterclass

Innovation is in our DNA and

makes us human

10 tools to 1010 in 5000 years

Page 23: Collaborative Innovation Masterclass

Vegetable Peel Soup Recipe Ingredients: !

1. 1/2 cup carrot Peels 2. 1/2 cup cucumber peels 3. 1/2 cup ridged gourd peels 4. 1/4 cup potato peels 5. 1 tsp corn flour 6. Pinch of sugar 7. Salt to taste 8. Pepper powder as per taste 9. Water as per requirement

Source: http://www.boldsky.com/cookery/soups-snacks-drinks/vegetarian-soup/vegetable-peel-soup-recipe-250211-aid0111.html

Page 24: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

CHALLENGEAS WE ‘GROW UP’, we do not change our ways of being / beliefs / behaviours easily!

!

!

Page 25: Collaborative Innovation Masterclass

BmusicExploration

Page 26: Collaborative Innovation Masterclass

CubismExploration

Page 27: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

people do not change ways of being / beliefs / behaviours easily!

!

!

Not rational!

!

!

!

!

Page 28: Collaborative Innovation Masterclass

!

beliefs driven by emotions

SYSTEM favors predictability (surviving) over creativity (thriving) !

!

Sources: Antonio D’Amasio, Baba Shiv, Andrew Newberg, Jonathan Haidt

IRRATIONAL

Page 29: Collaborative Innovation Masterclass

• STRESS RESPONSE ACTIVATED

less neural plasticity as age

favor predictability over spontaneity

reliance on old patterns

RIGIDSource: Scientific American

Page 30: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

CONFIRMATIONbias: seek evidence TO SUPPORT existing beliefs AND MAKE them APPEAR...

RIGHT!Source: U of Illinois / Scientific American

Page 31: Collaborative Innovation Masterclass

FINISHTHE SENTENCES…

Exploration

Page 32: Collaborative Innovation Masterclass

‘facts’ can actually

reinforce old beliefs

“BACKFIRE” EFFECT

Source: Scientific American; U of Michigan

Page 33: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

© Ipsos MORI / King’s College London

Out of every 100 people in Britain, about how many do you think are:

We have a very odd view of our population...

Base: 1,015 British adults aged 16-75 Source: RSS/Ipsos MORI 2013; Census 2011, NOMIS; 2011 Census, Population and Household Estimates for England and Wales (July 2012) ONS; Families and Households, 2012 (November 2012) ONS..

34 36

30

22 24 28

Mean 59

16 11

8 5 3

Actual

Christian Aged 65+ Black/Asian Unemployed Muslim Single parents

Breakthrough

Source: Ipsos Mori

Breakthrough

Page 34: Collaborative Innovation Masterclass

THINK TENDS TOWARDS CONFORMITY & AGREEMENT

!

INFLUENCEABLE

Source: Harvard Business Review; Intro to Social Psychology

Page 35: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

GROUPTHINK!

Page 36: Collaborative Innovation Masterclass

Sydney Finkelstein, Why Smart Executives Fail

“Failures [are] caused by four patterns of behavior: flawed executive mindsets that throw off a company’s perception of reality; delusional attitudes that keep this inaccurate reality in place; breakdowns in communications systems developed to handle potentially urgent information; and leadership qualities that keep a company’s executives from correcting their course.”

Page 37: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

ASSUMPTIONSmother of all $%^# Ups

!

Page 38: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

ASSUMPTIONSDRIVE every DELIVERY MODEL, ORG process & BUSINESS MODEL

Underpin all enterprise breakthroughs

AND therefore all ENTERPRISE breakdowns

!

!

Page 39: Collaborative Innovation Masterclass

WHO BELIEVESabove average driver?

above average friend?

Exploration

Page 40: Collaborative Innovation Masterclass

COLLABORATIVE TEAMSincrease the flow of ideas, challenges, debate & difference

guard against assumptions and the failures they bring

Page 41: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthrough

INNOVATION EMERGES FROM A HEALTHY NETWORK OF HUMAN BEINGS

WHO DISCUSS IT, CREATE SPACE FOR IT, CONNECT ON IT, CULTIVATE IT, ITERATE

IT, EXPRESS IT TOGETHER

Page 42: Collaborative Innovation Masterclass

COLLABORATIONDiverse teams more innovative than groups of similar genii

entrepreneurs with creative networks 3 x innovative than those without

extent of openness in our networks predicts career success

decr. transaction costs, incr. flow of ideas

Sources: Martin Ruef, Princeton; The New England Journal of Medicine; University of Chicago

Page 43: Collaborative Innovation Masterclass

COLLABORATIve INNOVATION

!

MASTERCLASS I

@nickjankel

Dec 2014

Page 44: Collaborative Innovation Masterclass

COLLABORATIONgame

Exploration

Page 45: Collaborative Innovation Masterclass

1

Co-Creative

Collaborative

Cooperative

Closed

Page 46: Collaborative Innovation Masterclass

GLOBAL O.S.

IS CHANGING

Page 47: Collaborative Innovation Masterclass

TRIBES HUNTER-

GATHERERS

Page 48: Collaborative Innovation Masterclass

TRIBAL O.S. IS UNDERPINNED BY KITH &

KIN, GROUP IDENTITY, MAGIC

!

THE STRONG WIN !

Page 49: Collaborative Innovation Masterclass

TRIBES HUNTER-

GATHERERS HIERARCHIES /

BUREAUCRACIES

Page 50: Collaborative Innovation Masterclass

HIERARCHY O.S. IS UNDERPINNED BY STATUS & PRIVILEGE, IMPERIALISM, ARMIES, NATIONALISM,

IDEOLOGIES !

THE POWERFUL WIN !

Page 51: Collaborative Innovation Masterclass

TRIBES HUNTER-

GATHERERS HIERARCHIES /

BUREAUCRACIES

MARKETS

Page 52: Collaborative Innovation Masterclass

MARKET O.S. IS UNDER-PINNED BY

CAPITAL, EFFICIENCIES, INNOVATION,

CORPORATIONS & COLONIALISM

THE INDUSTRIOUS / RUTHLESS WIN

!

Page 53: Collaborative Innovation Masterclass

TRIBES HUNTER-

GATHERERS HIERARCHIES /

BUREAUCRACIES

MARKETS

NETWORKS

Page 54: Collaborative Innovation Masterclass

NETWORK O.S. IS UNDER-PINNED BY

THE WWW, P2P, COLLECTIVE IQ, CO-OPERATION,

COMMON PURPOSE

!

!

THE COLLABORATIVE

WIN

youtube reaches more of the digital generations than TV

Page 55: Collaborative Innovation Masterclass

!

"There will not be any hegemonic power. Power will shift to networks and coalitions in a multi-polar world.”

National Intelligence Council Global Trends Report 2013

Page 56: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthrough

DISCOVERING PROBLEMS

CURRENT operating CONDITIONS 2014

future operating CONDITIONS 2019

WINCANTON NOW WINCANTON SOON

Page 57: Collaborative Innovation Masterclass

COLLABORATIONsolve more ambitious problems

more diverse ideas & solutions

build trust, agility, adaptability

implement faster, cheaper, better

Page 58: Collaborative Innovation Masterclass

www.wecreate.cc

DOMINATION

Page 59: Collaborative Innovation Masterclass

www.wecreate.cc

DISSIPATION

Page 60: Collaborative Innovation Masterclass

www.wecreate.cc

DISINTEGRATION

Page 61: Collaborative Innovation Masterclass

BACTERIA BETTER ABLE TO COLLABORATE THAN MOST OF US!

Page 62: Collaborative Innovation Masterclass

COMPETITIONHard-wired into economy, organisations, schools etc !

Page 63: Collaborative Innovation Masterclass

“Our intuitive responses, or first instincts, tend to lead to cooperation rather than selfishness.”

SCIENTIFIC AMERICAN NOV 2012

Page 64: Collaborative Innovation Masterclass

COLLAB IQTHE pre-requisite for ‘winning’ in network o.s. !

BOOSTED, EMPOWERED, UNLEASHED !

Page 65: Collaborative Innovation Masterclass

Charles Darwin

“In the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.”

Page 66: Collaborative Innovation Masterclass

www.wecreateworldwide.com

@nickjankel

Page 67: Collaborative Innovation Masterclass

COLLABORATIve INNOVATION

!

MASTERCLASS II

@nickjankel

Dec 2014

Page 68: Collaborative Innovation Masterclass

“If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” !

Albert Einstein

Page 69: Collaborative Innovation Masterclass

PROBLEMScrucial to creativity

!

!

Page 70: Collaborative Innovation Masterclass

“All life is problem-solving… from the amoeba to Einstein” !

Karl Popper

Page 71: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthrough

Breakthrough innovation process

Inspire: Stories, engagement, experiences that compel people to change and act

Interplay: Collaboration, participation, crowds for better, faster, cheaper breakthrough

Insight: Deep intelligenceinto systems, users, precedents that open up possibilities

Breakthrough: Leveraging insights, switching assumptions and exploding myths to create transformative ideas

Imagine: Vision, concepts, propositions which tap into deep, systemic insight and move the world forward towards brilliance

Invent: Ecosystems, prototypes, blueprints, models that maximize positive impacts across profit, people, planet and purpose

Implement: Strategy, performance, culture that overcome resistance and deliver brilliantly

Ignite: Passion, purpose, intentions that align the team around a problem to breakthrough

breakthrough

Order

Chaos

Page 72: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Breakthrough

problem definition checklist

1. Driven by emerging constraints

2. Impacts a large number of customers or a small number very intensely

3. If solved, would deliver profit

4. If solved, would deliver tangible positive impact to people & planet

5. Unsolved because it is hard or not recognised vs. irrelevant

6. Your industry can take responsibility for it

Page 73: Collaborative Innovation Masterclass

PROBLEM

1985 38% new cars bought by 21-34 yr olds

2010 27%...

!

Page 74: Collaborative Innovation Masterclass

REACTIONFORD introduces fiesta. jumps on social media

GM works with youth branding consultancy

Page 75: Collaborative Innovation Masterclass

CREATIONWHAT ELSE IS POSSIBLE WHEN YOU CHALLENGE ASSUMPTIONS AND BREAK THROUGH?

Page 76: Collaborative Innovation Masterclass

1

2

34

5

6

breakthrough

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Innovation

Use the space to write your answers

1. problem What is the problem, in human terms?

2. Proposition

What is the current proposition that resultsin this problem?

3. Assumptions

What do we have to

believe to generate and

validate this

proposition?

4. Breakthrough Insight

What are more insightful,future-positive beliefs?

!

5. Breakthrough proposition

What ideas or concepts to

solve the problem emerge

from this insight?

6. Breakthrough vision

What vision do you have of

the impact of this proposition?

THE BREAKTHROUGH ENGINE

PURPOSE What is your/org purpose? Why do you exist?

1

2

34

5

6

breakthrough

Page 77: Collaborative Innovation Masterclass

1

2

34

5

6

breakthrough

wecreateworldwide.combreakthrough for a brilliant world© 2013 WECREATE WORLDWIDE LTD

Innovation

Use the space to write your answers

1. problem What is the problem, in human terms?

2. Proposition

What is the current proposition that resultsin this problem?

3. Assumptions

What do we have to

believe to generate and

validate this

proposition?

4. Breakthrough Insight

What is a more insightful,future-positive belief?

!

6. Breakthrough vision

What vision do you have of

the impact of this proposition?

PURPOSE What is your/org purpose? Why do you exist?

THE BREAKTHROUGH ENGINE

We sell American cars to target specific

demographics (and ensure they become

obsolete quickly). We sell the dream of car

ownership.

Millenials are buying less cars than they used to (40%-25% new cars). Mileage driven down. 30% less teens with licenses...

People need to own a car to feel free / rich /

safe. They will buy their own car to ensure this. Oil is cheap and suburban living far.

People want transport that fits a local, eco-conscious community life. They want to stay

connected to people and places.

!Ownership can actually

be a limit to freedom.

We help consumers to collectively own and

enjoy cars. !

Together, we are a club that shares the risks

and rewards of ownership whilst providing other

benefits locally and globally.

A world in which shared car ownership creates a win win win.

!Zipcars, RelayRides,

Autolib

To help people move together without limits

5. Breakthrough proposition

What ideas or concepts to

solve the problem emerge

from this insight?

Page 78: Collaborative Innovation Masterclass

“Jump to an answer... you might as well jump in the river.”

Russian Proverb

Page 79: Collaborative Innovation Masterclass

“PROBETUNITIES”Big data

Sustainability

demise of retailer

a.i.

rfid / iot

bring your own device

5g

robotics

supply chain control tower

test automation

vehicle autonomy / automation

multi-channel

go faster solutions

biometrics

Page 80: Collaborative Innovation Masterclass

TEST DRIVEbreakthrough engine

Exploration

Page 81: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

emerge over time when we engage fully with a problem

connect things in new ways

INSIGHTSMUST BE CULTIVATED & NURTURED

Page 82: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

INSIGHT

INFORMATION

DATA

IDEA

MEANING & VALUE

Page 83: Collaborative Innovation Masterclass

wecreateworldwide.combreakthrough for a brilliant world© 2005-2014 WECREATE WORLDWIDE LTD

SOURCE OF INSIGHTPAST: precedents, historic successes & failures

PRESENT: suppliers, USERS, providers, SYSTEMS mapping, other industries

FUTURE: lead-users, Scenario PLANNING, EDGE riders, Positive deviants

Page 84: Collaborative Innovation Masterclass

BEbreakthrough right

!

BEASSUMPTIONS INSIGHTS

out-dated ideas & limiting models

future-positive business, process & product innovation

Page 85: Collaborative Innovation Masterclass

“People like to share, exchange and remix photos as a way of having amazing relationships.”

“People want fresh juice with pulp in interesting flavours that feel healthy.”

“People are delighted to drink standard processed juices with no pulp.”

“People massively value having their photos printed.”

Page 86: Collaborative Innovation Masterclass

CO-CREATIONgame II

Exploration

Page 87: Collaborative Innovation Masterclass

COLLAB IQambition = collaboration

give before you get

conversations > relationships > transactions

open up

share risks & Rewards

seek win win wins… surrender attachment

know who, where, when, why

!

Page 88: Collaborative Innovation Masterclass

COLLABORATIVE INNOVATION TAKES A SIGNIFICANT

INVESTMENT OF ENERGY !

AND A DIFFERENT WAY OF WORKING

!

WITH VERY DIFFERENT MINDSETS

Page 89: Collaborative Innovation Masterclass

ENER

GY

Catalyst / enzyme

Heat

Magnesium Oxide

MgAir

Page 90: Collaborative Innovation Masterclass

ENER

GY

Magnesium Oxide

Heat

Catalyst / enzyme

MgAir

Page 91: Collaborative Innovation Masterclass

Resilient

Possibility-focused & open

Empathic

Networked

Energetic & generous

Responsive

Coachable

Title Text

Innovation

collaborative innovation profile

Page 92: Collaborative Innovation Masterclass

Sign up for the Little Book of Breakthrough

!

IT’S FREE!www.wecreateworldwide.com

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Weekly

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Page 93: Collaborative Innovation Masterclass

OUT NOW

Page 94: Collaborative Innovation Masterclass

Question us. Challenge us. Have breakthroughs with us.

You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.’ !

R. Buckminster Fuller

[email protected] [email protected]