collaboration: what works and why
DESCRIPTION
It could be argued that collaboration is the quintessential characteristic of the nonprofit sector. Many of our webinars over the past three years have addressed collaboration in one form or another: we've offered multiple perspectives on governance, employee relations, volunteering, planning and development as internal collaboration, as well as discussions of collaboration among nonprofits, and between nonprofits and the public and private sectors. In this webinar a panel of consultants will look at the mechanisms of and impediments to various forms of collaboration between organizations and the resources available to pursue collaboration more effectively. To make the webinar more responsive to the interests of the participants we will ask for questions and comments both before the webinar (we will contact registrants a few days before the webinar) and during it.TRANSCRIPT
Sponsored by: A Service Of:
Collaboration: What Works and Why
Sam Frank, Sophie Parker, Deborah Pruitt, Kate Pugh, Tom Wolff
February 6, 2013
Sponsored by: A Service Of:
Advising nonprofits in:!• Strategy!• Planning!• Organizational Development!
www.synthesispartnership.com!!
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INTEGRATED PLANNING
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Affordable collaborative data management in the cloud.
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Today’s Panel
Sam Frank – Host & Moderator Synthesis Partnership
Assisting with chat questions: Jamie Maloney, Nonprofit Webinars
Sophie Parker Sophie Parker & Associates
Deborah Pruitt Group Alchemy Consulting
Katrina Pugh Align Consulting
Tom Wolff Tom Wolff & Associates
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Collaboration: What Works & Why
Sophie Parker Sophie Parker & Associates
sophieparker.com [email protected]
Deborah Pruitt Group Alchemy Consulting
groupalchemy.net/ [email protected]
Katrina Pugh Align Consulting
alignconsultinginc.com [email protected]
Tom Wolff Tom Wolff & Associates
tomwolff.com [email protected]
Sam Frank Synthesis Partnership synthesispartnership.com
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Collaborative Solutions
Tom Wolff Tom Wolff & Associates
tomwolff.com [email protected]
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
What are collaborative solutions? • Doing together that which we cannot do alone
• A collaboration is a group of individuals and/or organizations with a common interest who agree to work together toward a common goal.
from S.Fawcett et.al
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Why encourage collaborative solutions? • To create social change
• To encourage social innovation
• Expand interventions to the whole community
• To do more with less when there are budget cuts
• To address limitations of the health and human service systems
• To promote civic engagement
• To build healthy communities
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Six principles for successful coalitions 1. Engage a broad spectrum of the community
2. Encourage true collaboration as the form of exchange
3. Practice democracy
4. Employ an ecological approach that emphasizes individual in his/her setting.
5. Take action
6. Engage your spirituality as your compass for social change
from Tom Wolff, The Power of Collaborative Solutions (2010)
From S.Fawcett et.al
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
The Continuum of Collaboration Networking Exchanging information for mutual benefit.
Coordination Exchanging information and modifying activities for mutual benefit.
Cooperation Exchanging information, modifying activities, and sharing resources for mutual benefit and to achieve a common purpose.
Collaboration Exchanging information, modifying activities, sharing resources, and enhancing the capacity of another for mutual benefit and to achieve a common purpose by sharing risks, resources, responsibilities, and rewards.
from Arthur Himmelman
From S.Fawcett et.al
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Factors Affecting a Coalition’s Capacity to Create Change • Having a clear vision and mission
• Action planning for community and systems change
• Developing and supporting leadership
• Documentation and ongoing feedback on programs
• Technical assistance and support
• Securing financial resources for the work
• Making outcomes matter
• Name and manage conflict
from Roussus and Fawcett and Rosenthal
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Collaborative Solutions
Web Resources
Coalition Coaching Tom Wolff & Associates www.tomwolff.com
Global Journal of Community Psychology Practice www.gjcpp.org
Community Tool Box http://ctb.ku.edu
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Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Katrina Pugh Align Consulting
alignconsultinginc.com [email protected]
Knowledge Networks for Impact
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Networks Matter • “Networks, formal and informal, local and global, are
increasingly important channels for pursuing policy goals in a globalizing world.”
• No one organization can have enough requisite knowledge in the 21st century.
Jan Wouters, Director Leuven Center for Global Governance Studies in foreword to the provocative United Nations publication Networks for Prosperity (2011 )
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
What is a Knowledge Network?
A Knowledge Network is a gathering of individuals motivated by the desire to cross organizational boundaries, to relate to one another, and to build a body of actionable knowledge through coordination and collaboration.
(also called a Community of Practice)
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
How do network members (not) behave? Lacking
Collaboration (“self-sacrifice”) 53% Exhibit trust 53% Cohesiveness/identity 50% Using a working platform 44% Expand connectivity (“networked” beyond) 38% Act within commonly agreed goals & objectives 28% Percentage of nonprofit leaders attending Nonprofit Webinar 11/30/11 http://nonprofitwebinars.com/webinars/11302011-beyond-partnerships-tapping-into-the-agility-of-knowledge-networks-and-communities/
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
KN Effectiveness Framework
Design Drivers Behavior Impacts(
Let’s unpack this!
What are the impacts?
What tone and behaviors do we
see?
What dynamics come into
play?
What levers do we pull?
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
We can learn from the best!
8 Design Dimensions
Strategic 1. Leaders’ shared theory of change 2. Objectives/Outcomes/Purpose
3. Role of “expertise” & experimental learning (Expert/Learner balance)
5. Inclusion/Participation
Structural 4. Operating model 6. Convening structures and infrastructures 7. Facilitation and social norm development
Tactical 8. Measurement, feedback and incentives
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Knowledge Networks for Impact
Facilitating Tacit Knowledge Conversations: Sharing Hidden Know-How (Jossey-Bass, April 2011) “Knowledge Jam: Three Disciplines to Beat the Merger Performance Odds,” Ivey Business Journal, July/August, 2011. Conversation Channels insight Into Action NonprofitWebinars, Sept, 2011) Networks: Beyond Partnerships: Tapping into the Agility of Knowledge Networks and Communities, NonprofitWebinars, 11/30/2011 Recognizing and cultivating trust: The primary driver of network impact, NonprofitWebinars, 3/28/2012
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Sophie Parker Sophie Parker & Associates
sophieparker.com [email protected]
Connecting
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Interacting
“If you want a future that’s distinct from the past, you have to be with people who you aren’t used to being with and have conversations that you’re not used to having.”
Peter Block
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Connection before Content
Connection occurs when we speak of what matters. We make connections through:
• Questions
• Listening & not giving advice
• Breaking bread
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Deborah Pruitt Group Alchemy Consulting
groupalchemy.net/ [email protected]
Secrets of Collaboration
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Successful Groups vs. Struggling Groups
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
How to prevent…
• Frustration, pettiness and tension.
• Disengagement.
• Lack of group energy and creativity.
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Learn how to… • set a foundation for high-level collaboration in any
work relationship or group - quickly and reliably.
• prevent typical breakdowns that drag the group down and break trust.
• have more impact in every relationship.
• make a critical mindset shift.
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Mindset Shift
Prioritize building the culture in your group with attention and intention.
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Building Clarity, Trust & Accountability with Agreements
• Acting in accordance • Creating order and predictability
Explicit Agreements Staff meetings are Wednesdays at 9am$
Implicit (Hidden) Agreements What time is 9 am?
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Creating the gold in any group or partnership is not a mystery… it’s a formula.
Group Alchemy: The Six Elements of Highly Successful Collaboration
www.groupalchemy.net
Collaboration: What Works & Why Wednesday Webinar: February 6, 2013
Barriers: What are your biggest concerns? • Turf and Competition • Bad history • Failure to Act • Lack of a Common Vision • Failure to provide and create collaborative leadership • Minimal organizational structure • Costs outweigh the benefits • Not engaging self-interest • Overcoalitioned community
from Wolff & Kaye From the Ground Up
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