collaboration: leveraging the power of community
DESCRIPTION
Louis Hernandez, Jr. speaks to credit union executives at the National Credit Union Conference on May 16, 2011TRANSCRIPT
Louis Hernandez, Jr.May 16, 2011
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Collaboration: Leveraging the Power of Community
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Accelerating Global Change
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Housing starts at historic lows
Home values depressed
Foreclosures up 2%
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3.2% GDP growth in 2011
Retail sales up 6.5%
Unemployment still high at 8.8%
The fastest distance between 2 points
A guy walking a tight rope
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Margin Compression
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Channel Proliferation
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ExpandedMarketplace
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52%
Operating Expense (Since 1995)
64%
Compliance (as of 2009)
208%
Loan Loss Provision(Since 1995)
Costs have Increased
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Source: Raddon Financial Group, March 2011
Regulatory Compliance Burdens Small FIs
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Industry Consolidation Continues
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thereHave
Beenchallenges
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Big Five Dominance
37% of U.S. Deposits
20% of Branches
60% of Assets
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Consumers Prefer Community Banks and Credit Unions
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Position To Win
Incr
ease
Rev
enue
Reduce Costs
Technology
Customer Intelligence
Manage Channel Proliferation
Mitigate Regulatory Burden
Increase Non-Interest Income
Diversify Revenue
Technology Impact
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Now’s the Time forCollaboration
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We’ve Seen the Enemy and it’s Not each other
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Open Sourcing
Crowd Sourcing
Communities
Internal Sourcing
Shared Sourcing
Collaboration Alternatives
Controlled
Distributed
CO
ST
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Collaboration in Technology
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Collaboration in Technology
Collaboration in Technology
“Customers can get faster enhancements cheaper … competitors with legacy systems will have some
difficulty emulating, given the architecture of their systems.”
-- Bart Narter, CELENT
“About 70 applications have already been posted on the marketplace, called DNAappstore, most of them built by bankers and resellers.”
“…the technological innovation among its client
base and beyond can now be shared in ‘ways that are a
mind-bending change for our industry.’”
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Embrace Your Opportunity
Follow Me:
www.facebook.com/toosmalltofail
www.linkedin.com/in/louishernandezjr
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www.opensolutions.com