coding, diagnosing, billing, reimbursement & documentation strategies for psychological services

119
Coding, Coding, Diagnosing, Diagnosing, Billing, Billing, Reimbursement & Reimbursement & Documentation Documentation Strategies for Strategies for Psychological Psychological Services Services

Upload: karin-welch

Post on 16-Dec-2015

228 views

Category:

Documents


4 download

TRANSCRIPT

Page 1: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Coding, Diagnosing, Coding, Diagnosing, Billing, Billing,

Reimbursement & Reimbursement & Documentation Documentation Strategies for Strategies for Psychological Psychological

ServicesServices

Page 2: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

North Carolina Psychological North Carolina Psychological AssociationAssociation

April 26, 2002; Charlotte, NCApril 26, 2002; Charlotte, NC

Antonio E. Puente, Ph.D.

Department of Psychology

University of North Carolina at Wilmington

Wilmington, NC 28403

Page 3: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

AcknowledgmentsAcknowledgments

NCPA Board of Directors, Practice Division, & Staff NAN Board of Directors, Policy and Planning

Committee, & Professional Affairs & Information Office

Division 40 Board of Directors & Practice Committee Practice Directorate of the American Psychological

Association American Medical Association’s CPT Staff CMS Medical Policy Staff

Page 4: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

BackgroundBackgroundNorth Carolina Psychological AssociationAmerican Medical Association’s Current

Procedural Terminology Committee (IV/V)Health Care Finance Administration’

Working Group for a Model Mental Health policy

Center for Medicare/Medicaid Services’ Medicare Coverage Advisory Committee

Development of NAN’s new PAIOConsultant with the State Medicaid Office;

Blue Cross/Blue ShieldAPA; Council of Rep, Division 40, P & P

Page 5: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Purpose of PresentationPurpose of Presentation

Increase ReimbursementDecrease Fraud & AbuseProvide Professional GuidelinesIncrease Range, Type & Quality of ServicesIncrease Professional Stature in Health Care

Page 6: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Outline of PresentationOutline of Presentation

MedicareCurrent Procedural Terminology: Basic Current Procedural Terminology: RelatedRelative Value UnitsCurrent Problems & Possible SolutionsFuture Directions & ProblemsCases & Questions

Page 7: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Outline: HighlightsOutline: Highlights

New CodesExpanding ParadigmsFraud, Abuse; Coding & DocumentationThe Problem with Testing

Page 8: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Medicare: OverviewMedicare: Overview

Why MedicareMedicare ProgramLocal Medical Review

Page 9: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Medicare: WhyMedicare: Why

The Standard – Coding– Value– Documentation

Approximately 50% for InstitutionsApproximately 33% for Outpatient OfficesBecoming the Standard for Workers Comp.Increasing Percentage for Forensic Work

Page 10: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Medicare: OverviewMedicare: Overview

New Name: HCFA now CMS– Centers for Medicare and Medicaid Services

New Charge: SimplifyNew Organization: Beneficiary, Medicare,

MedicaidBenefits

– Part A (Hospital)– Part B (Supplementary)– Part C (Medicare+ Choice)

Page 11: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Medicare: Local ReviewMedicare: Local Review

Local Medical Review PolicyCarrier Medical DirectorPolicy Panels

Page 12: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Current Procedural Current Procedural Terminology: OverviewTerminology: Overview

Background Codes & Coding Existing Codes New Codes (effective 01.01.02; revised 03.15.02) Model System X Type of Problem Medical Necessity Documenting Time

Page 13: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: HighlightsCPT: Highlights

New CodesMedical NecessityDocumentation

Page 14: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: BackgroundCPT: Background

American Medical Association– Developed by Surgeons (& Physicians) in 1966 for

Billing Purposes– 7,500 Discrete Codes

HCFA/CMS– AMA Under License with CMS– CMS Now Provides Active Input into CPT

Congress– Trent Lott (2001)

Page 15: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Background/DirectionCPT: Background/Direction

Current System = CPT 5Categories

– I= Standard Coding for Professional Services– II = Performance Measurement– III = Emerging Technology

Page 16: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Applicable CodesCPT: Applicable Codes

Total Possible Codes = 7,500Possible Codes for Psychology = Approximately

40 to 60Sections = Five Separate Sections

– Psychiatry– Biofeedback– Central Nervous Assessment– Physical Medicine & Rehabilitation– Health & Behavior Assessment & Management

Page 17: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Development of a CodeCPT: Development of a Code

Initial– HCPAC

Primary– CPT Work Group– CPT Panel

Time Frame– 3-5 years

Page 18: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: PsychiatryCPT: Psychiatry

Sections– Interview vs. Intervention– Office vs. Inpatient– Regular vs. Evaluation & Management– Other

Types of Interventions– Insight, Behavior Modifying, and/or Supportive

vs. Interactive

Page 19: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Psychiatry (cont.)CPT: Psychiatry (cont.)

Time Value– 30, 60, or 90

Interview– 90801

Intervention– 90804 - 90857

Page 20: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: BiofeedbackCPT: Biofeedback

Psychophysiological Training– 90901

Biofeedback– 90875

Page 21: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: CNS AssessmentCPT: CNS Assessment

Interview– 96115

Testing– Psychological = 96100; 96110/11– Neuropsychological = 96117– Other = 96105, 96110/111

Page 22: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: 96117 in DetailCPT: 96117 in Detail

Number of Encounters in 2000 = 293,000Number of Medical Specialties Using

96117 = over 40Psychiatry & Neurology = Approximately

3% eachClinics or Other Groups = 3%Unknown Data = Use of Technicians

Page 23: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Physical Medicine & CPT: Physical Medicine & RehabilitationRehabilitation

97770 now 97532Note: 15 minute increments

Page 24: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Health & Behavior CPT: Health & Behavior Assessment & Mngmt.Assessment & Mngmt.

Purpose: Medical DiagnosisTime: 15 Minute IncrementsAssessmentIntervention

Page 25: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Rationale: GeneralRationale: General

Acute or chronic (health) illness may not meet the criteria for a psychiatric diagnosis

Avoids inappropriate labeling of a patient as having a mental health disorder

Increases the accuracy of correct coding of professional services

May expand the type of assessments and interventions afforded to individuals with health problems

Page 26: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Rationale: Specific ExamplesRationale: Specific Examples

Patient Adherence to Medical TreatmentSymptom Management & ExpressionHealth-promoting BehaviorsHealth-related Risk-taking BehaviorsOverall Adjustment to Medical Illness

Page 27: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Overview of CodesOverview of Codes

New SubsectionSix New Codes

– Assessment– Intervention

Established Medical Illness or DiagnosisFocus on Biopsychosocial Factors

Page 28: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Assessment ExplanationAssessment Explanation

Identification of psychological, behavioral, emotional, cognitive, and social factors

In the prevention, treatment, and/or management of physical health problems

Focus on biopsychosocial factors (not mental health)

Page 29: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Assessment (continued)Assessment (continued)

May include (examples);– health-focused clinical interview– behavioral observations– psychophysiological monitoring– health-oriented questionnaires– and, assessment/interpretation of the

aforementioned

Page 30: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Intervention ExplanationIntervention Explanation

Modification of psychological, behavioral, emotional, cognitive, and/or social factors

Affecting physiological functioning, disease status, health, and/or well being

Focus = improvement of health with cognitive, behavioral, social, and/or psychophysiological procedures

Page 31: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Intervention (continued)Intervention (continued)

May include the following procedures (examples);– Cognitive– Behavioral– Social– Psychophysiological

Page 32: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Diagnosis MatchDiagnosis Match

Associated with acute or chronic illnessPrevention of a physical illness or disabilityNot meeting criteria for a psychiatric

diagnosis or representing a preventative medicine service

Page 33: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Related Psychiatric CodesRelated Psychiatric Codes

If psychiatric services are required (90801-90899) along with these, report predominant service

Do not report psychiatric and these codes on the same day

Page 34: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Related Evaluation & Related Evaluation & Management CodesManagement Codes

Do not report Evaluation & Management codes the same day

Page 35: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Code X Personnel (examples)Code X Personnel (examples)

Physicians (pediatricians, family physicians, internists, & psychiatrists)

PsychologistsAdvanced Practice NursesClinical Social WorkersOther health care professionals within their scope

of practice who have specialty or subspecialty training in health and behavior assessments and interventions

Page 36: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Health & Behavior Health & Behavior Assessment CodesAssessment Codes

96150– Health and behavior assessment (e.g., health-focused

clinical interview, behavioral observations, psychophysiological monitoring, health-oriented questionnaires)

– each 15 minutes– face-to-face with the patient– initial assessment

96151– re-assessment

Page 37: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Health & Behavior Intervention Health & Behavior Intervention CodesCodes

96152– Health and behavior intervention– each 15 minutes– face-to-face– individual

96153– group (2 or more patients)

96154– family (with the patient present)

96155– family (without the patient present)

Page 38: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Relative Values for Health & Relative Values for Health & Behavior A/I CodesBehavior A/I Codes

96150 = .5096151 = .4896152 = . 4696153 = .1096154 = .4596155 = .44

Page 39: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Sample of Commonly Asked Sample of Commonly Asked QuestionsQuestions

When Are These Codes to be Used for Psychotherapy Codes?– Depends on the disorder– DSM = psychotherapy– ICD = health and behavior

Page 40: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Samples Questions Samples Questions (continued)(continued)

Do These Codes Include Neuropsychological Testing?– No– Formal testing should be coded between 96100

and 96117, depending on the situation

Page 41: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Sample Questions (continued)Sample Questions (continued)

Who Can Perform These Services?– Physicians can perform these services– Application of these codes will vary according

to licensure/credentialing requirements of the state, area, providence and/or institution

– Payment may also vary

Page 42: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96150 Clinical Example96150 Clinical Example A 5-year-old boy undergoing treatment for acute

lymphoblastic leukemia is referred for assessment of pain, severe behavioral distress and combativeness associated with repeated lumbar punctures and intrathecal chemotherapy administration. Previously unsuccessful approaches had included pharmacologic treatment of anxiety (ativan), conscious sedation using Versed and finally, chlorohydrate, which only exacerbated the child’s distress as a result of partial sedation. General anesthesia was ruled out because the child’s asthma increased anesthesia respiratory risk to unacceptable levels.

Page 43: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96150 Description of 96150 Description of ProcedureProcedure

The patient was assessed using standardized tests and questionnaires (e.g., the Information-seeking scale, Pediatric Pain Questionnaire, Coping Strategies Inventory) which, in view of the child’s age, were administered in a structured format. The medical staff and child’s parents were also interviewed. On the day of a scheduled medical procedure, the child completed a self-report distress questionnaire.Behavioral observations were also made during the procedure using the CAMPIS-R, a structured observation scale that quantifies child, parent, and medical staff behavior.

An assessment of the patient’s condition was performed through the administration of various health and behavior instruments.

Page 44: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96151 Clinical Example96151 Clinical Example A 35-year-old female, diagnosed with chronic asthma,

hypertension and panic attacks was originally seen ten months ago for assessment and follow-up treatment. Original assessment included extensive interview regarding patient’s emotional, social, and medical history, including her ability to manage problems related to the chronic asthma, hospitalizations, and treatments. Test results from original assessment provided information for treatment planning which included health and behavior interventions using a combination of behavioral cognitive therapy, relaxation response training and visualization. After four months of treatment interventions, the patient’s hypertension and anxiety were significantly reduced and thus the patient was discharged. Now six months following discharge, the patient has injured her knee and has undergone arthroscopic surgery with follow-up therapy

Page 45: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96151 Description of 96151 Description of ProcedureProcedure

Patient was seen to reassess and evaluate psychophysiological responses to these new health stressors. A review of the records from the initial assessment, including testing and treatment intervention, as well as current medical records was made. Patient’s affective and physiological status, compliance disposition, and perceptions of efficacy of relaxation and visualization practices utilized during previous treatment intervention are examined. Administration of anxiety inventory/questionnaire (e.g., Burns Anxiety Inventory) is used to quantify patient’s current level of response to present health stressors and compared to original assessment levels. Need for further treatment is evaluated.

A reassessment of the patients condition was performed through the use of interview and behavioral health instruments.

Page 46: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96152 Clinical Example96152 Clinical Example

A 55-year-old executive has a history of cardiac arrest, high blood pressure and cholesterol, and a family history of cardiac problems. He is 30 lbs. overweight, travels extensively for work, and reports to be a moderate social drinker. He currently smokes one-half pack of cigarettes a day, although he had periodically attempted to quit smoking for up to five weeks at a time. The patient is considered by his physician to be a “Type A” personality and at high risk for cardiac complications. He experiences angina pains one or two times per month. The patient is seen by a behavior medicine specialist. Results from the health and behavior assessment are used to develop a treatment plan, taking into account the patient’s coping skills and lifestyle.

Page 47: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96152 Description of 96152 Description of ProcedureProcedure

Weekly intervention sessions focus on psychoeducational factors impacting his awareness and knowledge about his disease process, and the use of relaxation and guided imagery techniques that directly impact his blood pressure and heart rate. Cognitive and behavioral approaches for cessation of smoking and initiation of an appropriate physician-prescribed diet and exercise regimen are also employed.

Page 48: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96153 Clinical Example96153 Clinical Example A 45-year-old female is referred for smoking

cessation secondary to chronic bronchitis, with a strong family history of emphysema. She smokes two packs per day. The health and behavior assessment reveals that the patient uses smoking as a primary way of coping with stress. Social Influences contributing to her continued smoking include several friends and family members who also smoke. The patient has made multiple previous attempts to quit “on her own”. When treatment options are reviewed, she is receptive to the recommendation of an eight-session group cessation program.

Page 49: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96153 Description of 96153 Description of ProcedureProcedure

The program components include educational information (e.g., health risks, nicotine addiction), cognitive-behavioral treatment (e.g., self-monitoring, relaxation training, and behavioral substitution), and social support (e.g., group discussion, social skills training). Participants taper intake over four weeks to a quit date and then attend three more sessions for relapse prevention. Each group sessions lasts 1.5 hrs.

Page 50: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96154 Clinical Example96154 Clinical Example

Tara is a 9-year-old girl, diagnosed with insulin dependent diabetes two years ago. Her mother reports great difficulty with morning and evening insulin injections and blood glucose testing. Tara whines and cries, delaying the procedures for 30 minutes or more. She refused to give her own injections or conduct her own blood glucose tests, claiming they “hurt”. Her mother spends many minutes pleading for her cooperation. Tara’s father refuses to participate, saying he is “afraid” of her needles. Both parents have not been able to go to a movie or dinner alone, because they know of no one who can care for Tara. Tara’s ten year old sister claims she never has any time with her mother, since her mother is always occupied with Tara’s illness. Tara and her sister have a very poor relationship and are always quarreling. Tara’s parents frequently argue; her mother complains that she gets no help from her husband. Tara’s father complains that his wife has no time for anyone except Tara.

Page 51: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96154 Description of 96154 Description of ProcedureProcedure

A family-based approach is used to address the multiple components of Tara’s problem behaviors. Relaxation and exposure techniques are used to address Tara’s father’s fear of injections, which he has inadvertently has been modeling for Tara. Tara is taught relaxation and distraction techniques to reduce the tension she experiences with finger sticks and injections. Both parents are taught to shape Tara’s behavior, praising and rewarding successful diabetes management behaviors, and ignoring delay tactics. Her parents are also taught judicious use of time-out and response cost procedures. Family roles and responsibilities are clarified. Clear communication, conflict-resolution, and problem-solving skills are taught. Family members practice applying these skills to a variety of problems so that they will know how to successfully address new problems that may arise in the future.

Page 52: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96155 Clinical Example96155 Clinical Example

Greg is a 42-year-old male diagnosed with cancer of the pancreas. He is currently undergoing both aggressive chemotherapy and radiation treatments. However, his prognosis is guarded. At present, he is not in the endstage disease process and therefore does not qualify for Hospice care. The patient is seen initially to address issues of pain management via imagery, breathing exercises, and other therapeutic interventions to assess quality of life issues, treatment options, and death and dying issues.

Page 53: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

96155 Description of 96155 Description of ProcedureProcedure

Due to the medical protocol and the patient’s inability to travel to additional sessions between hospitalizations, a plan is developed for extending treatment at home via the patient’s wife, who is his primary home caregiver. The patient’s wife is seen by the healthcare provider to train the wife in how to assist the patient in objectively monitoring his pain and in applying exercises learned via his treatment sessions to manage pain. Issues of the patient’s quality of life, as well as death and dying concerns, are also addressed with assistance given to the wife as to how to make appropriate home interventions between sessions. Effective communication techniques with her husband’s physician and other members of his treatment team regarding his treatment protocols are facilitated.

Page 54: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: ModifiersCPT: Modifiers

Acceptability– Medicare = about 100%– Others = approximating 90%

Modifiers– 22 = unusual or more extensive service– 51 = multiple procedures– 52 = reduced service– 53 = discontinued service

Page 55: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Model SystemCPT: Model System

PsychiatricNeurologicalNon-Neurological Medical

Page 56: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Psychiatric ModelCPT: Psychiatric Model(Children & Adult)(Children & Adult)

Interview– 90801

Testing– 96100, or– 96110/11

Intervention– e.g., 90806– The challenge of New Mexico

Page 57: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Neurological ModelCPT: Neurological Model(Children & Adult)(Children & Adult)

Interview– 96115

Testing– 96117

Intervention– 97532

Page 58: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Non-Neurological CPT: Non-Neurological Medical ModelMedical Model

(Children & Adult)(Children & Adult)Interview & Assessment

– 96150 (initial)– 96151 (re-evaluation)

Intervention– 96152 (individual)– 96153 (group)– 96154 (family with patient)– 96155 (family without patient)

Page 59: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: New ParadigmsCPT: New Paradigms

Initial PsychiatricNext NeurologicalNow MedicalMedical as Evaluation & Management

Page 60: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Evaluation & CPT: Evaluation & ManagementManagement

Role of Evaluation & Management Codes– Procedures– Case Management

Limitations Imposed by AMA’s House of Delegates

Health & Behavior Codes as an Alternative to E & M Codes

Page 61: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: DiagnosingCPT: Diagnosing

Psychiatric– DSM

The problem with DSM and neuropsych testing of developmentally-related neurological problems

Neurological & Non-Neurological Medical– ICD

Page 62: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: Medical NecessityCPT: Medical Necessity

Scientific & Clinical NecessityLocal Medical Review or Carrier Definition

of NecessityNecessity = CPT x DXNecessity Dictates Type and Level of ServiceNecessity Can Only be Proven with

Documentation

Page 63: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

CPT: DocumentingCPT: Documenting

PurposePayer RequirementsGeneral PrinciplesHistoryExaminationDecision Making

Page 64: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: PurposeDocumentation: Purpose

Medical NecessityEvaluate and Plan for TreatmentCommunication and Continuity of CareClaims Review and PaymentResearch and Education

Page 65: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Payer Documentation: Payer RequirementsRequirements

Site of ServiceMedical Necessity for Service ProvidedAppropriate Reporting of Activity

Page 66: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: General Documentation: General PrinciplesPrinciples

Rationale for ServiceComplete and LegibleReason/Rationale for ServiceAssessment, Progress, Impression, or

DiagnosisPlan for CareDate and Identity of ObserveTimelyConfidential

Page 67: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Basic Documentation: Basic Information Across All CodesInformation Across All Codes

Date Time, if applicable Identify of Observer Reason for Service Status Procedure Results/Finding Impression/Diagnoses Disposition Stand Alone

Page 68: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Chief Documentation: Chief ComplaintComplaint

Concise Statement Describing the Symptom, Problem, Condition, & Diagnosis

Foundation for Medical NecessityMust be Complete & Exhaustive

Page 69: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Present Documentation: Present IllnessIllness

Symptoms– Location, Quality, Severity, Duration, timing,

Context, Modifying Factors Associated Signs

Follow-up– Changes in Condition– Compliance

Page 70: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: HistoryDocumentation: History

PastFamily SocialMedical/Psych ?

Page 71: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation:Documentation:Mental StatusMental Status

Language Thought Processes Insight Judgment Reliability Reasoning Perceptions

Suicidality Violence Mood & Affect Orientation Memory Attention Intelligence

Page 72: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation:Documentation:Neurobehavioral Status ExamNeurobehavioral Status ExamAttentionMemoryVisuo-spatialLanguage Planning

Page 73: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: TestingDocumentation: Testing

Names of TestsInterpretation of TestsDispositionTime/Dates

Page 74: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Documentation: InterventionIntervention

Reason for ServiceStatusInterventionResultsImpressionDispositionTime

Page 75: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation:Documentation:SuggestionsSuggestions

Avoid Handwritten NotesDo Not Use Red InkDocument On and After Every Encounter,

Every Procedure, Every PatientReview Changes Whenever ApplicableAvoid Standard Phrases

Page 76: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Documentation: Ethical IssuesDocumentation: Ethical Issues

How Much and To Whom Should Information be Divulged

Medical Necessity vs. Confidentiality

Page 77: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

TimeTime

Defining– Professional (not patient) Time Including:

pre, intra & post-clinical service activities

Interview & Assessment Codes– Generally use hourly increments– For new codes, use 15 minute increments

Intervention Codes– Use 15, 30, or 60 minute increments

Page 78: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Time: DefinitionTime: Definition

AMA Definition of Time

Physicians also spend time during work, before, or after the face-to-face time with the patient, performing such tasks as reviewing records & tests, arranging for services & communicating further with other professionals & the patient through written reports & telephone contact.

Page 79: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Time (continued)Time (continued)

Communicating further with othersFollow-up with patient, family, and/or

othersArranging for ancillary and/or other

services

Page 80: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Time: TestingTime: Testing

Quantifying Time– Round up or down to nearest increment– Testing = 15 or 60 (probably soon 30)

Time Does Not Include– Patient completing tests, forms, etc.– Waiting time by patient– Typing of reports– Non-Professional (e.g., clerical) time– Literature searches, new techniques, etc.

Page 81: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Time (continued)Time (continued)

Preparing to See Patient Reviewing of Records Interviewing Patient, Family, and Others When Doing Assessments:

– Selection of tests– Scoring of tests– Reviewing results– Interpretation of results– Preparation and report writing

Page 82: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Time: Example of 96117Time: Example of 96117

Pre-Service– Review of medical records– Planning of testing

Intra-Service– Administration

Post-Service– Scoring, interpretation, integration with other

records, written report, follow-up...

Page 83: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Reimbursement HistoryReimbursement History

Cost Plus Prospective Payment System (PPS)Diagnostic Related Groups (DRGs)Customary, prevailing & Reasonable (CPR)Resource Based Relative Value System

(RBRVS)Prospective Payment System

Page 84: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Relative Value Units: Relative Value Units: OverviewOverview

ComponentsUnitsValuesCurrent Problems

Page 85: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

RVU: ComponentsRVU: Components

Physician Work Resource ValuePractice Expense Resource ValueMalpracticeGeographicConversion Factor (approx. $34)

Page 86: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

RVU: ValuesRVU: Values

Psychotherapy:– Prior Value =1.86– New Value = 2.0+ (01.01.02)

Psych/NP Testing: – Work value= 0– Hsiao study recommendation = 2.2– New Value = undetermined

Health & Behavior– .25 (per 15 minutes increments)

Page 87: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

RVU: AcceptanceRVU: Acceptance

MedicareBlue Cross/Blue Shield 87%Managed Care 69%Medicaid 55%Other 44%New Trends: Compensation Formulas

Page 88: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Current Problems Current Problems Definition of Physician Incident to Supervision Face-to-Face Time RVUs Work Values Qualification of Technicians Practice Expense Payment Prospective Payment System Focus for Fraud & Abuse

Page 89: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Current Problems: HighlightsCurrent Problems: Highlights

Work ValueProvision & Coding of Technical Services

(e.g., who is qualified to provide them)Mental vs. Physical Health

Page 90: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Defining PhysicianProblem: Defining Physician

Definition of a Physician– Social Security Practice Act of 1980– Definition of a Physician– Need for Congressional Act– Likelihood of Congressional Act– The Value of Technical Services of a Psychologist is

$.83/hour (second highest after physicist)– Consequence of the preceding; grouping with non-

doctoral level allied health providers

Page 91: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Incident toProblem: Incident to

Definition of Physician Extender– How– Limitations

Definition of In vs. Outpatient– Geographic Vs Financial

Why No Incident to (DRG) Solution Available for Some Training Programs Probably no Future to Incident to

Page 92: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: More Incident toProblem: More Incident to

When is Incident to Acceptable:– Testing (Cognitive Rehabilitation; Biofeedback)– Psychotherapy

Definition– Commonly furnished service– Integral, though incidental to psychologist– Performed under the supervision– Either furnished without charge or as part of the

psychologist’s charge

Page 93: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Incident to & Site of Problem: Incident to & Site of ServiceService

Outpatient vs. Inpatient– Geographical Location– Corporate Relationship– Billing Service– Chart Information & Location

Page 94: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem:SupervisionProblem:Supervision

Supervision– 1.General = overall direction– 2.Direct = present in office suite– 3.Personal = in actual room– 4.Psychological = when supervised by a

psychologist

Page 95: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Face-to-FaceProblem: Face-to-Face

ImplicationsTechnical versus Professional ServicesSurgery is the Foundation for CPT (and

most work is face-to-face)Hard to Document & Trace Non-Face-to-

Face Work

Page 96: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: TimeProblem: Time

Time Based Professional ActivityCurrent =15, 30, 60, & 90 Expected = 15 & 30

Page 97: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: RVUsProblem: RVUs

Bad News– 2000 = 5.5% increase– 2001 = 4.5% increase– 2002 = 5.4% decrease– 2003 = 5.7% decrease ($34.14)

Really Bad News– Projected cuts of about 7% more– Bush Administration not supportive of changing the

conversion formula

Page 98: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Work ValueProblem: Work Value

Physician Activities (e.g., Psychotherapy) Result in Work Values

Psychological Based Activities (I.e., Testing) Have no Work Values

RVUs are Heavily Based on Practice Expenses (which are being reduced)

Net Result = Maybe Up to a Half Lower

Page 99: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Qualification of Problem: Qualification of TechnicianTechnician

What is the Minimum Level of Training Required for a Technician?– Bachelor’s vs. Masters– Intern vs. Postdoctoral

Will a Registry be Available?

Page 100: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Practice Expense: The Practice Expense: The Problem with TestingProblem with Testing

Five Year ReviewsPrior MethodologyCurrent MethodologyCurrent Value = approximately 1.5 of 1.75

is practiceExpected Value = closer to 50% of total

value

Page 101: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: PaymentProblem: Payment

Refilling– 51% require refilling

Errors– 54% = plan administrator– 17% = provider– 29% = member

State Legislation– www.insure.com/health/lawtool.cfm

Page 102: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: PaymentProblem: Payment

Use of HMOs & Third Party– Shift in Practice Patterns by Psychiatry (14% increase)– Exclusion of MSW, etc.– Worst Hit Are Psychologists (2% decrease)

Compensation– Gross Charges– Adjusted Charges– RVUs– Receivables

Page 103: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: PPSProblem: PPS

Application of PPS (inpatient rehab)Traditional ReimbursementCurrent UnbundlingPotential Situation

Page 104: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Expenditures & Problem: Expenditures & FraudFraud

Projections– Current

14%

– By 2011; 17% ($2.8 trillion)

Examples– Nadolni Billing Service (Memphis)

$5 million in claims to CIGNA for psychological services $250,000 fine (& tax evasion); July 12th

Page 105: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Defining FraudDefining Fraud

Fraud– Intentional– Pattern

Error– Clerical– Dates

Page 106: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Fraud & Abuse Problem: Fraud & Abuse 26 Different Kinds of Fraud TypesMental Health ProfiledEstimates of Less Than 10% RecoveredPsychotherapy Estimates/Day = 9.67 hoursProblems with Methodology;

– MS level and RN– Limited Sampling

Page 107: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: FraudProblem: FraudOffice of Inspector GeneralOffice of Inspector General

Primary Problems– Medical Necessity (approximately $5 billion)– Documentation

Psychotherapy– Individual– Group

Psychological Testing– # of Hours– Documentation

Page 108: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Fraud (cont.)Problem: Fraud (cont.)

Nursing Homes– Identification – Overuse of Services

Children Experience

– California; Texas– Corporation Audit– Company Audit– Personal Audit

Page 109: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Fraud (cont.)Problem: Fraud (cont.)

Estimated Pattern of Fraud Analysis– For-profit Medical Centers– For-profit Medical Clinics– Non-profit Medical Centers– Non-profit Medical Clinics– Nursing Homes– Group Practices– Individual Practices

Page 110: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Problem: Mental vs. PhysicalProblem: Mental vs. Physical

Historical vs. Traditional vs. Recent Diagnostic Trends

Recent Insurance Interpretations of Dxs Limitations of the DSM The Endless Loop of Mental vs. Physical

NOTE: Important to realize that LMRP is almost always more restrictive than national guidelines

Page 111: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Current EffortsCurrent Efforts

Participants– APA Practice– Related Organizations (NAN, SPA)

Activities– E & M Documentation Guidelines– Medical vs. Mental Health Dx– Supervision

Three Levels Physician Supervision is not Required for a Psychologist

– Survey Practice Expense vs. Cognitive Work Professional vs. Technical Component

Page 112: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Possible SolutionsPossible Solutions Better Understanding & Application of CPT More Involvement in Billing Comprehensive Understanding of LMRP More Representation/Involvement with AMA, CMS,

& Local Medical Review Panels Meetings with CMS Survey for Testing Codes APA: Increased Staff & Relationship with CAPP Local Interest Groups and NCPA

Page 113: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Possible Solutions: ResourcesPossible Solutions: Resources

Web Sites– cignamedicare.org– cms.org

- nanonline.org– div40.org– clinicalneuropsychology.com

Publications– Testing Times: Camara, Puente, & Nathan (2000)– General CPT: NAN & Div 40 Newsletters

Page 114: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Future PerspectivesFuture Perspectives Income

– Steadier (if economy does not further erode)– Probable incremental declines, up to 10-20%– If Medicaid dependent (25% or more), then declines

could be even higher– “Final” stabilization by 2005

Recognition– Physician Level– Mental vs. Physical Health

Paradigms– Industrial vs. Boutique– Health vs. Non-Health– Primary Care vs. Consulting

Page 115: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Future ProblemsFuture Problems

What Will be Future of Training Programs? Health Care vs. ?

– Who will take care of “mental health” patients?– Will “mental health” & psychotherapy be MS level?– What about prescription privileges?

Boutique Health Care as Income Protection?– e.g., $1,500 to $20,000/year for a patient which would include;

round the clock availability e-mail, fax to physicians prompt appointments special services (e.g., wellness)

Page 116: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Future PerspectivesFuture Perspectives

New Paradigm = Change

Page 117: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Case ExamplesCase Examples

IntakeTherapyTesting

Page 118: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Questions? Answers…Questions? Answers…

Questions?

Contact:– [email protected]– 910.962.7010

Page 119: Coding, Diagnosing, Billing, Reimbursement & Documentation Strategies for Psychological Services

Workshop ResourcesWorkshop Resources

Current Procedural TerminologyRVUs & National Payment SchedulesPatient Service FormsCoding SheetBilling FormsCIGNA Local Medical Review PolicyOffice of Inspector General Documents