cmo congress gdansk june 2013 - michael leander presentation

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CMO CONGRESS GDANSK, POLAND June 2013

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Michael Leander's presentation at the CMO Congress in Gdansk, Poland on 13 June 2013.

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Page 1: CMO Congress Gdansk June 2013 - Michael Leander presentation

CMO CONGRESSGDANSK, POLAND June 2013

Page 2: CMO Congress Gdansk June 2013 - Michael Leander presentation

@michaelleander#michaelleander

Pictures here:

facebook.com/michaelleandernielsen

Pinterest.com/michaelleander

Email address: [email protected]

Page 3: CMO Congress Gdansk June 2013 - Michael Leander presentation

ACTION

TALK

Page 4: CMO Congress Gdansk June 2013 - Michael Leander presentation

@shivsingh http://goingsocialnow.com

The purpose of a business is to create a customer who creates customers

Page 5: CMO Congress Gdansk June 2013 - Michael Leander presentation

Meet your customerswhere they are

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Page 8: CMO Congress Gdansk June 2013 - Michael Leander presentation

Which presentation?

A – With funny videos

B – Without funny videos

Page 9: CMO Congress Gdansk June 2013 - Michael Leander presentation

Video 1

Page 10: CMO Congress Gdansk June 2013 - Michael Leander presentation

How do most people make buying decisions?

With logic With emotions

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Buyers don’t make logical, rational buying decisions. They make emotional decisions

and then justify those decisions by rationalizing them

after the fact.

70/30

Page 12: CMO Congress Gdansk June 2013 - Michael Leander presentation

Whatever you do, make sure that you create a [unique] feel good feeling

Page 13: CMO Congress Gdansk June 2013 - Michael Leander presentation

Observations & a few

tactical tips

Page 14: CMO Congress Gdansk June 2013 - Michael Leander presentation

AID+LIRAAttention > Interest > Desire + Like – Interaction – Recommendation - Action

EngagementShare is goodAction is best

Like is NOT a currency, engagement is @michaelleander

Page 15: CMO Congress Gdansk June 2013 - Michael Leander presentation

The power of social is in the share

Page likes 5.000

Shared 222

Reach 23.168

Clicks ?

Likes 74

Call to action

Page 16: CMO Congress Gdansk June 2013 - Michael Leander presentation

Video 2 - The Power of Paper

Page 17: CMO Congress Gdansk June 2013 - Michael Leander presentation

The power of

marketing is in the

conversion

Page 18: CMO Congress Gdansk June 2013 - Michael Leander presentation

Use commonsense > increase your conversion rates

Banner advertisement

Landing page

Page 19: CMO Congress Gdansk June 2013 - Michael Leander presentation

The Danger of Band Wagon

Page 20: CMO Congress Gdansk June 2013 - Michael Leander presentation
Page 21: CMO Congress Gdansk June 2013 - Michael Leander presentation

New opportunities to interact and get a response from your

audience using QR codes (or not)

Page 22: CMO Congress Gdansk June 2013 - Michael Leander presentation

Me too, me too, me too,me too, me too, me too !

Page 23: CMO Congress Gdansk June 2013 - Michael Leander presentation

Drink and scan –if you can !

Page 24: CMO Congress Gdansk June 2013 - Michael Leander presentation

The Power of Mobility &

Opportunities in 2nd Screen

Page 25: CMO Congress Gdansk June 2013 - Michael Leander presentation
Page 26: CMO Congress Gdansk June 2013 - Michael Leander presentation

Scan and download a book

Page 27: CMO Congress Gdansk June 2013 - Michael Leander presentation

New challenges,

new opportunities

Touch

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Page 29: CMO Congress Gdansk June 2013 - Michael Leander presentation

Does she scroll?

• Average pixel length of a vertical scroll?

Page 30: CMO Congress Gdansk June 2013 - Michael Leander presentation

Responsive web design – make sure you deliver a good to great experience across all devices

Page 31: CMO Congress Gdansk June 2013 - Michael Leander presentation

Foursquare –mobile & relevant time and place offers

Page 32: CMO Congress Gdansk June 2013 - Michael Leander presentation

The Power Of A Name

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Page 34: CMO Congress Gdansk June 2013 - Michael Leander presentation

Cola in Ghana - What is the problem?

Page 35: CMO Congress Gdansk June 2013 - Michael Leander presentation

What is the problem?

Lumia in Spanish? Peugeot in South China

Biao zhi

Page 36: CMO Congress Gdansk June 2013 - Michael Leander presentation

Extra large bags in Finland Snow in Iran

Page 37: CMO Congress Gdansk June 2013 - Michael Leander presentation

Your name

Reputation

Accessible

Own it !

SEO technical

Your name in context

Globally / Locally

Page 38: CMO Congress Gdansk June 2013 - Michael Leander presentation

www.namechk.com

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Page 40: CMO Congress Gdansk June 2013 - Michael Leander presentation

The Power Of Words

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Page 42: CMO Congress Gdansk June 2013 - Michael Leander presentation

Video 3 - The Power of Words

Page 43: CMO Congress Gdansk June 2013 - Michael Leander presentation

Which last step call to action button is more effective?

Get my thing Get your thing

Wins 9 out of 10 times

Page 44: CMO Congress Gdansk June 2013 - Michael Leander presentation

It’s complicated !

The power of a culture of experimentation

Page 45: CMO Congress Gdansk June 2013 - Michael Leander presentation

… people never forget how you made them feel (cats too)

Nothing beats the Feel Good Feeling

Page 46: CMO Congress Gdansk June 2013 - Michael Leander presentation