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CMMI Consulting

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CMMI CONSULTING

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Page 1: CMMI CONSULTING

CMMI Consulting

Page 2: CMMI CONSULTING

AGENDA

The Maturity LevelsCMMI - OverviewCMMI - Implementation Road Map CMMI - Appraisal Road Map CMMI – ExpectationsCMMI - ResponsibilitiesCMMI - Why Techserv ?CMMI - Question & Answers

Page 3: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

CMMI - OVERVIEW

Page 4: CMMI CONSULTING

What is a CMMI?

CMMI is a model which provides a structured view of process improvement across an organization

CMMI can helpo set process improvement goals and prioritieso provide guidance for quality processes o provide a yardstick for appraising current practices

Page 5: CMMI CONSULTING

What Is a Process Model?

A model is a structured collection of elements that describe characteristics of effective processes

Processes included are those proven by experience to be effective

Page 6: CMMI CONSULTING

How Is a Model Used?

to help set process improvement objectives and priorities, improve processes, and provide guidance for ensuring stable, capable, and mature processes

as a guide for improvement of organizational processes

Page 7: CMMI CONSULTING

Why Is a Model Important?

A model provides

o a place to start o the benefit of a community’s prior experienceso a common language and a shared visiono a framework for prioritizing actions

Page 8: CMMI CONSULTING

CMMI Maturity Levels

The Maturity Levels

1

2

3

4

5

Process unpredictable, poorly controlled, and reactive

Process characterized for projects and is often reactive

Process characterized for the organization and is proactive

Process measuredand controlled

Focus on continuous process improvement

Optimizing

QuantitativelyManaged

Defined

Initial

Managed

Optimizing

Defined

Page 9: CMMI CONSULTING

CMMI Maturity LevelsLevel 5

Managed

Level 2

Processes are planned, documented, performed, monitored, and controlled at the project level. Often

Defined

Level 3 Processes are well characterized and understood. Processes, standards, procedures, tools, etc. are defined at the organizational (Organization X ) level. Proactive.

QuantitativelyManaged

Level 4 Processes are controlled using statistical and other quantitative techniques.

OptimizingPro

cess

Matu

rity

Process performance continually improved through incremental and innovative technological improvements.

reactive.

Initial

Level 1

Processes are unpredictable, poorly controlled, reactive.

Page 10: CMMI CONSULTING

PROCESS AREASLevel 2

o Requirements Managemento Project Planningo Project Monitoring & Controlo Supplier Agreement Managemento Measurement & Analysiso Process & Product Quality

Assuranceo Configuration Management

Level 3o Requirements Developmento Technical Solutiono Product Integrationo Verificationo Validationo Organisational Process Focuso Organisational Process Definitiono Organisational Trainingo Integrated Project Managemento Risk Managemento Decision Analysis & Resolution

Level 5

o Organisational Innovation & Deployment

o Causal Analysis & Resolution

Level 4

o Organisational Process Performance

o Quantitative Project Management

Page 11: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

CMMI IMPLEMENTATIONROADMAP

Page 12: CMMI CONSULTING

CMMI Implementation Roadmap

PROPOSAL

ENVISION SOLUTION

PROJECT PLAN

PROJECTKICK-OFF

GAP ANALYSIS

ARCHTECTURE

MINI APPRAISALS

IMPLMNTTN.TUNING

PROJECT EXECUTION

DEFINITION AND IMPLEMENTATION TUNING

POST IMPLEMENTATION GAP ANALYSIS

PROCESSDESIGN

PROCESS REVIEWS

GAP ANALYSIS

COACHNG

DEFINITION TUNING

DEPLOYMENTACTIVITIES

DEFINITION TUNING

TRAININGACTIVITIES

IMPLMNTN. TUNING

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Page 13: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

CMMI APPRAISALROADMAP

Page 14: CMMI CONSULTING

Roadmap for CMMI Appraisal

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Implementation Assessments

Checkpoint Review and Appraisal Planning

SCAMPI A Phase Two –Onsite Period

Introduction to CMMI Training (to Appraisal

Team)

Engagement Planning

SCAMPI A Phase One –

Preonsite Period

Process Gap Analysis

Detailed schedule of activities to be arrived at after Gap Analysis is carried out.SCAMPI – Standard CMMI Appraisal Method for Process Improvement

Page 15: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

CMMI EXPECTATIONS

Page 16: CMMI CONSULTING

CMMI - EXPECTATIONS

Defined ProcessesDeployment of defined processesQuantitative techniquesProcess Improvements based on factsParticipation of Process ownersMetrics Strategy at Corporate levelUsage of Process Database / LibraryMaintain audit trail to support complianceAbility to prove understanding of processesProcess AwarenessProcess InterpretationProcess UsageManagement involvement in Process

Page 17: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

RESPONSIBILITIES

Page 18: CMMI CONSULTING

RESPONSIBILITIES

Techserv Consulting

ACCOUNTABILITIES RESPONSIBILITIES

Advisory on smooth transitionSuccessful alignment of documented systems to

CMMI® Level 3Successful alignment of implemented systems to

Level 3

Engagement AdvisoryTraining and OrientationsDesign and Develop Systems complaint to CMMI® L3Advisory on systems ImplementationAdvisory on process ImprovementsProcess documentationInternal AuditsAssistance in Process Institutionalization

CUSTOMER

ACCOUNTABILITIES RESPONSIBILITIES

Take ownership for this programmeEnsure active participation of the organizationStatus reportingProject risks and issues management

Facilitate process documentation Process implementationProcess InstitutionalizationMaintain the Project scheduleConstitute Steering committeeConduct Steering committee meetings

Page 19: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

WHY TECHSERV?

Page 20: CMMI CONSULTING

WHY TECHSERV ?

Capable of diagnosing the problems accuratelyFind appropriate, cost effective and long lasting solutions Factor in practical aspects and ground realities Always strive to provide immense value to our customersSurpass the best-in-class IndependenceCollaborative Consulting

Page 21: CMMI CONSULTING

Resume Arul Nambi

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Has over 30 years of experience in Information systems analysis, design,

development, implementation and Quality Systems / Information Security design and

implementation. The above experience includes Programme Management,

information systems audit in a public accounting firm to evaluate application controls

and security. Led a team of quality professionals in process improvement initiatives

based on CMM Level 4, CMM Level 5 and CMMI Level 5. Participated as an

Assessment Team Member (ATM) for three CMM / CMMI high maturity

assessments. Conducted large number of process consulting, Project audits,

process improvement initiatives successfully.

Has exposure to various industry segments viz., Textiles, Development Banking,

Retail Banking, Business Consulting, Certification BodiesSoftware Consulting, and

Iron & Steel.

Page 22: CMMI CONSULTING

Resume Arul Nambi

MembershipsFounder Member of ISACA Mumbai ChapterPast Membership Director – ISACA – Mumbai ChapterPast CISA coordinator - ISACA – Mumbai ChapterMember - ISACA – Mumbai Chapter for seven long years since its inception

QualificationBachelor’s Degree in Commerce (B.Com) from University of MadrasCertified Information Systems Auditor (CISA) from ISACAProfessional Certificate Course in Electronic Data Interchange (EDI) from AIMACertified Quality Analyst (CQA) from Quality Assurance Institute (USA) Certified Production and Inventory Management (CPIM) from APICSLead Auditor - ISO 9001Lead Auditor – ISO 27001

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Page 23: CMMI CONSULTING

CMMI BENEFITSStakeholder Benefits How it will be achieved

Customers Improved Customer Satisfaction oDelivery on-timeoLess Production IssuesoLess Defect leakageoAchieving Commitments madeoDemonstrating Pro-activenessoDemonstrating Leadership

Reduction in Cost of Quality oLess internal DefectsoLess Customer found defectsoReduction in Quality Control activitiesoLess Customer complaints

Better Control over Effort and Schedule oImproved proactive environmentoBetter anticipation of problems oContinual Process improvement cultureoBetter estimation skillsoImproved Customer involvementoImproved employee productivity

Product Quality oBetter Software engineering practicesoBetter Quality Assurance practicesoProduct and Process Measurement systemsoContinual Process improvements

IT Employees Improved Employee Morale oReduction in reactive environmentoJob satisfactionoLess reworkoFeeling of accomplishing work on timeoClear about their roles and responsibilities

IT Management

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Page 24: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

QUESTIONS&

ANSWERS

Page 25: CMMI CONSULTING

The Maturity Levels

CMMI Maturity Levels

Any Queries ?

Please Contact:

ARUL NAMBI

[email protected]

+91 9892504538

www.techservconsult.com

Page 26: CMMI CONSULTING

Thank you