Metron-Athene, Inc.

Capacity Planning, Cloud Computing, and Costs

4/29/2015 1

Using cost metrics from IT to provide

decision support to the business

www.metron-athene.com

D

R

S

InternalTest

Application

Servers

VDI

Database

Provider A

Provider B

System

Domains

Internal

DRS

warm failover

Provider A

Gold Service

Provider B

Silver Service

Provider C

Bronze Service

External

Capacity Planning, Cloud Computing, and Costs

Capacity Planning, Cloud Computing, and Costs

4/29/2015 3

Business Domain• Business Functionality Complete

• Client satisfaction

• SLA

• Useability

• Cost Effective

Different Perspectives

Systems

Domain

External• Provider A Services

• Provider B Services

• Provider C Services

Internal

• Facilities

• Platform

• Infrastructure

• Staff

transaction

All Systems

Transaction – the service to the business

• Counts and utilization patterns

• Demand profile by transaction type

• Type of user and class of service

Capacity – accommodate present performance needs and forecast

demand

SLA – performance to goals

• Capacity, availability, response times

• Quality of service

• DRS strategy

4/29/2015 4

0

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Oracle18 transaction count

Internal/External Domains – Transaction Metrics

4/29/2015 5

Market1

time login online oracle18 count total cpu

8:00 11 11 264 2

8:05 7 18 432 8

8:10 15 31 744 7

8:15 14 40 600 11

8:20 31 71 1491 14

8:25 83 150 4200 27

8:30 107 249 4482 12

8:35 117 349 5235 7.5

8:40 141 477 13356 27

8:45 214 670 12060 12

8:50 215 862 13792 9

Transaction Metrics

4/29/2015 6

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Oracle18 transaction count

login onilne oracle18 count

Transaction Metrics

4/29/2015 7

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Market1 CPU vs Oracle18 Transaction Count

alt cpu oracle18 count

www.metron-athene.com

D

R

S

InternalTest

Application

Servers

VDI

Database

Provider A

Provider B

System

Domains

Internal

DRS

warm failover

Provider A

Gold Service

Provider B

Silver Service

Provider C

Bronze Service

External

Capacity Planning, Cloud Computing, and Costs

Origin of Costs by Domain

Internal Systems

• All costs related to the ownership and operation of physical systems

• Facilities – floor space, power, air, facilitization, insurance

• Platforms

• Hardware - systems, SAN, components

• Software - OS, applications, utilities

• Infrastructure

• Network fabric

• Monitor and alerting

• Staff

• Admin

• Support

• Development

• Operations

• Production, Development, Test, Staging, QA + DRS

4/29/2015 9

Internal Domain - System Configurations

SystemID Vendor Model Component Component Model Component Cost Component Count Install Date Max Power Rating Benchmark Total Cost

vmHonda Dell M915 blade BL680c G7 $2,316.19 2 20110415 4662

SPECpower_ssj200

8 $4,632.38

vmLexus Dell M915 blade BL680c G7 $2,417.14 4 20100110 4662

SPECpower_ssj200

8 $9,668.56

vmRRoyce IBM Hx5 blade HX5 (7873) $3,147.17 8 20100801 5200

SPECpower_ssj200

8 $25,177.36

xenHino HP c7000 blade BL890c i2 $6,315.00 4 20110201 3400

SPECpower_ssj200

8 $25,260.00

xenBenx HP c7000 blade BL890c i2 $6,315.00 8 20110201 3400

SPECpower_ssj200

8 $50,520.00

xenCitroen HP c7000 blade BL890c i2 $6,315.00 12 20110201 3400

SPECpower_ssj200

8 $75,780.00

4/29/2015 10

Internal Domain - Platform Hardware Costs

System ID Vendor Model Cost Installed Current Value Daily Cost cpu count per cpu

vmHonda Dell M915$23,816.0

0 20110315 $19,846.6722.0518518

5 211.02592

6

vmLexus Dell M915

$34,512.0

0 20100110 $17,256.00

31.9555555

6 4

7.988888

9

vmRRoyce IBM HX5

$45,809.0

0 20100801 $17,814.61

42.4157407

4 8

5.301967

6

xenHino HP c7000

$25,260.0

0 20110201 $18,945.00

23.3888888

9 4

5.847222

2

xenBenx HP c7000$50,520.0

0 20110201 $37,890.0046.7777777

8 85.847222

2

xenCitroen HP c7000

$75,780.0

0 20110201 $56,835.00

70.1666666

7 12

5.847222

2

4/29/2015 11

Internal Domain - Data Center Costs

4/29/2015 12

East Data

Center Floor Space Zone B

square

meter 200.000000vmLexus 0.5 $3.33

East Data

Center Power Zone B watt 0.021603 8600.0 $4.46

East Data

Center Air Zone B btu 8.600000 8.6 $5.75

East Data

Center Facilitization Zone B drop 0.000000 0.0 $0.00

East Data

Center Insurance Zone B zone 2.750000 0.137500 $0.46

East Data

Center Floor Space Zone Csquare

meter 250.000000vmRRoyce 0.5 $4.17

East Data

Center Power Zone C watt 0.021603 41600.0 $21.57

East Data

Center Air Zone C btu 41.600000 41.6 $134.59

East Data

Center Facilitization Zone C drop 0.000000 0.0 $0.00

East Data

Center Insurance Zone C zone 2.750000 0.137500 $0.57

South Data

Center Floor Space Zone X

square

meter 150.000000xenHino 0.7 $3.50

South Data

Center Power Zone X watt 0.017603 13600.0 $5.75

South Data

Center Air Zone X btu 13.600000 13.6 $11.72

South Data

Center Facilitization Zone X drop 0.000000 0.0 $0.00

South Data

Center Insurance Zone X zone 4.700000 0.329000 $1.15

Internal Domain - Total Daily Costs

Row Labels

Sum of Daily

Cost

East Data Center $181.41

Air $141.78

Facilitization $0.00

Floor Space $10.00

Insurance $1.38

Power $28.26

South Data Center $180.32

Air $128.93

Facilitization $0.00

Floor Space $16.33

Insurance $6.33

Power $28.73

Grand Total $361.73

4/29/2015 13

External Domain – Costs of Service

4/29/2015 14

Cost considerations

• Service Level Agreement

• Service Tier

• Service Acquisition• Base cost

• Max capacity available

• Cpu

• Memory

• Storage

• Network

• Fixed base plus overage costs

Transaction Cost

4/29/2015 15

SystemID ApplicationID ProcessID UserID StartTime Stoptime Duration Destination

marketGW1 login 99311 market27 14:09:17.934 14:09:18.365 431 shopper

marketGW1 shopper 103917 market27 14:09:19.104 14:09:19.155 51 shopper

marketGW1 shopper 103917 market27 14:09:43.157 14:09:43.290 133 orderPlace

Market4 orderPlace 394701 market27 14:09:43.291 14:09:43.505 214 oracle18

Market1 oracle18 187632 market27 14:09:43.506 14:09:44.823 1317

…

marketGW1 shopper 103917 market27 14:11:07.132 14:11:09.083 1951 cloud_a

Market1

time login onilne oracle18 count total cpu

8:00 11 11 176 2

8:05 7 18 270 8

8:10 15 31 496 7

8:15 14 40 840 11

8:20 31 71 1988 14

8:25 83 150 1800 3

8:30 107 249 4980 15

8:35 117 349 9772 27

8:40 141 477 9540 15

8:45 214 670 10720 9

8:50 215 862 12930 7.5

8:55 211 1047 12564 3

9:00 200 1214 33992 27

9:05 199 1376 16512 3

9:10 182 1515 31815 16.5

9:15 104 1571 43988 27

Derive the cost of a

transaction

Combine

transaction metrics with

resource utilization metrics

Transaction Cost

4/29/2015 16

Derive the cost of a transaction

• External

• Combine transaction metrics with costs of services

• Internal

• Combine transaction metrics with resource utilization metrics

and costs of domain components

Cost Metrics

Metrics must be sufficiently granular to allow comparisons

• Transaction to transaction

• Between alternative components:

• Internal vs External Service

• Physical vs Virtual System

• SAN vs Local Storage

• .Net vs Java application development effort

4/29/2015 17

Must have the means to collect usage metrics for each

reporting point

• Transactions

• Service Times

• Frequencies

• Usage profiles (frequency by time period)

• Components

• Utilization

• Service time

Cost Metrics

Reporting Goal

To enable the valid comparison of various types and

classes of service, use the same units to describe costs

from each systems domain

Costs

• per transaction

• per application

• per process

4/29/2015 19

Using Cost Comparison as Effective Decision Support

Understand how to build the comparison of any one system

to any other on the basis of costs.

• Internal

• External

• Hybrid

Report costs in the context of the business decision being

supported.

Capacity Planning, Cloud Computing, and Costs

Questions

4/29/2015 21