Services & composition patters

Resource abstraction & optimization

Marketplace

Solutions

External

Ecosystem

An open cloud architecture is emerging, a must to ensure portability

while preventing vendor lock-in

Data

store Mobile

Middle-

ware Services Security

Opera-

tions Develop

ment

Traditional

workloads

Analytics Com-

merce Collabo-

ration Location Data Services

API API API API API

API

App

API API

Software defined

compute

Software defined

storage Software defined

network

Workload definition, optimization & orchestration

API & orchestration

services

Hardware

Software defined environments

IaaS

Cloud operating environment

PaaS

API economy

SaaS

• Legacy applications based on traditional middleware stacks

• Cloud delivery enabled by:

o Standardization

o Automation

o Portal-enabled access

• Requires migration of large volumes of applications

• Resilience assumed at the infrastructure layer

Cloud enabled Cloud native

+ Competitive displacement

opportunity New market growth

opportunity

• Emerging / new applications written to exploit the new cloud platform

• Cloud delivery enabled by:

o Self-service portal

o Cloud API’s

o Pools of standard infrastructure

• Resilience, scalability and recoverability designed in at the application layer

Enterprise data

center

Cloud

enabled

data center

Cloud

platform services

Cloud

service provider

Business

functionality on cloud

Private

cloud

Managed

private cloud

Hosted

private cloud Public

cloud

Users

Shared

private cloud

Enterprises

Hybrid cloud management, service orchestration and integration

Traditional

IT

Enterprise

Data Center

Tap Into it. Build it.

Create a cloud strategy, roadmap and business model

Enterprise data

center

So-called “cloud adoption initiatives” can be delivered with multiple

deployment models

Enterprise data

center Enterprise

Your initial assessment:

where and why ?

Customer Intimacy

Analytics Service Adoption

Cloud Service Adoption

Supply Chain Collaboration

Refining your position using IT

business value enablers (attributes)

Define cloud mission to enhance or

maintain your position

Strategy

Critical Success

Factors

Mission for the cloud enabled

business program

Strategy

Critical Success

Factors

Mission for the cloud enabled

business program

Initial position of your

competitors ?

Targeting your new position:

how to improve or maintain?

MISSION

FinancialFinancial Process

Effectiveness

Citizen

Satisfaction

Innovation &

Growth

STRATEGY

CRITICAL SUCCESS FACTORS

WHAT SHOULD THE PROGRAM ACCOMPLISH?

To manage and maintain our water assets cost effectively while improving our service to our customers.

HOW WILL THE PROGRAM ACHIEVE ITS OBJECTIVES?

1. Better management and tracking of asset performance, age and condition

2. Better tracking of spend on parts and labor for repair work

3. Increase customer satisfaction through pro-active maintenance of assets

HOW DOES THE PROGRAM GAUGE PERFORMANCE?

• ROI / Payback period

• Indirect labor savings

• Direct labor savings

• Reinvestment of

savings for

infrastructure

improvements

• Improved crew

utilization

• Reduction in cycle

time

• Reduced back log

• Fewer emergency

repairs

• Higher customer

satisfaction ratings

• Reduced service

disruptions

• Improved emergency

response times

• Use of predictive

analysis methods to

reduce asset failures

• New services offered

USE CASES

Complete the balanced score card

Cloud business strategy approach

Development led by the IBM Cloud Computing Architecture Board

• Comprising technology leaders from IBM Research and IBM’s software, systems and services organizations

• >50 of IBM’s top cloud computing experts represent the core team

Derived from extensive client interaction combined with IBM’s extensive capabilities and experience in building enterprise-class IT systems.

The CCRA provides specifications for

• The physical components of a cloud implementation (network, compute, storage, virtualization)

• Software components required to run management

• Operational processes

• Governance policies tailored for the environment or enterprise

A process of continuous improvement helps

ensure that the reference architecture is both

responsive to changing client and security

requirements and incorporates technology

developments via IBM products and evolving

design specifications.

Cloud Computing Reference Architecture (CCRA) development process

Understand

environment

Define roadmap

& first project Define client

Requirements

Design

solution

Detail design

to define BOM

1. Business drivers

2. Business

processes

3. Current IT

environment

4. Candidate coud

services

5. Use cases and

actors

7. System context

8. Architecture

overview

9. Architecture

decisions

10. Operational

model

11. Roadmap

12. Project scope

6. Non-functional

reqirements

Let's assume you want to engage on the cloud path, and architect an

end-to-end solution. We have defined 12 steps in the CCRA approach

Architectural principles

Architecture overview

Standards & terminology

Cloud service creation

Use cases & roles

Non-functional requirements

Consumability Operational

support services Software-as-a-

Service Business support

services

Component model Operational model Architectural

decisions Management

processes Cloud service

provider

Security Resiliency Overcommitment

& placement Performance &

scalability Multi-tenancy

Server virtualization management

Storage virtualization management

Network virtualization management

Hybrid cloud Metering,

accounting & rating

Cloud Computing Reference Architecture (CCRA) – overview

Governance

Security, Resiliency, Performance & Consumability

Cloud ServiceCreator

Cloud Service ProviderCloud ServiceConsumer

Cloud Services

IaaS

PaaS

SaaS

BPaaS

Common Cloud

Management Platform

Cloud Service Integration

Tools

Consumer In-

house IT

Infrastructure

Middleware

Applications

Business Processes

OSS – Operational Support

Services

BSS – Business Support

Services

Subscription Management

PricingEntitlement

Management

Metering Rating Billing

Clearing & Settlement

Accounts Payable

Accounts Receivable

Customer Account

Management

Service Offering

Catalog

Service Offering

Management

Contracts & Agreement

Management

Service Request

Management

Order Management

Transition

Manager

Deployment

Architect

Operations

Manager

Service Provider Portal & API

Consumer

Administrator

Consumer

Business

Manager

Consumer End

user

Service Creation

Tools

Service Management Development

Tools

Service Runtime Development

Tools

Software Development

Tools

Image Creation Tools

Service

Component

Developer

Inf rastructure

Security &

Risk Manager

Customer

Care

Service

Manager

Business

Manager

Service

Composer

Offering

ManagerService

Integrator

Se

rvic

e M

an

ag

em

en

t

Serv

ice C

onsum

er P

orta

l & A

PI

Serv

ice D

evelo

pm

ent

Porta

l & A

PI

AP

I

AP

I

AP

I

AP

I

Existing &

3rd party

services,

Partner

Ecosystems

Provisioning

Incident & Problem

Management

IT Service Level

Management

Service Automation Management

Service Delivery Catalog

Service Request

Management

Change & Configuration

Management

Image Lifecycle

Management

Monitoring & Event

Management

IT Asset & License

Management

Capacity & Performance

Management

Platform & Virtualization Management

Infr

astr

uctu

reM

gm

t In

terf

aces

Pla

tform

Mg

mt

Inte

rfaces

Softw

are

M

gm

tIn

terf

aces

BP

Mg

mt

Inte

rfaces

Cloud Computing Reference Architecture (CCRA) – overview

Edwin Schouten

Edwin.schouten@nl.ibm.com

06-22233946

Marc Steenbergen

marc.steenbergen@nl.ibm.com

06-10778651