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Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical Education, Practice, Informatics & Simulation Learning Center SSF DEPARTMENT CLINICAL EDUCATION PRACTICE & INFORMATICS

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Page 1: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

Clinical Simulation Learning For Stroke TeamsKaiser South San Francisco Patient Care ServicesJosephine Reyes, RN, MSNDirector Clinical Education, Practice, Informatics & Simulation Learning Center

SSF DEPARTMENT CLINICAL EDUCATION PRACTICE & INFORMATICS

Page 2: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

2 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Our South San Francisco KP JourneyLearning and Simulation

Simulation Background at Kaiser Permanente

South San Francisco Stroke Program

Why Simulation-Based Learning

Critical Events Team Training

Simulation - Interactive and Fun Learning

Page 3: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

“Amplifies real experiences with guided ones to evoke or replicate substantial aspects of the real world interactions”

- Lateef, 2010Journal of Emergency Trauma Shock

Page 4: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

4 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Simulation Background at Kaiser Permanente

Simulation Background at KP

Initiated for South San Francisco, 2007 with NCAL Regional Training

SSF Education Department developed Critical Events Team Training CORE team

Stroke care was one of the first case scenarios for simulation

Many simulations prior to going “live” with Stroke Program

Page 5: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

5 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Critical Events Team Training

Introduced concept of “safe learning” for error reduction Opportunities to apply clinical skills, teamwork, & communication

skills in “real-time” Team consisted of nursing educators, nursing managers,

frontline nursing staff, respiratory therapy, ancillary staff, and providers

Use of high-fidelity manikins and other technology Gives opportunity for teams to “demonstrate”

safe patient care Debriefing by finding strengths and identifying

“opportunities” for improvements

Teamwork and Communication

Page 6: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

6 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

SSF Stroke Program

SSF program initiated in 2007 Teams were “new” and department

processes have not been operational –(i.e. Stroke Alert team)

Simulation was essential to “test” out workflows/systems under assumptions

Many learnings/lessons shared Processes redefined with input from all

Page 7: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

Practicing Safe Patient Care

Page 8: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

8 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Stroke Program - Simulations

Emergency Department patient “stroke alert” Stroke alert for inpatients – difference between ED and Inpatient Evaluation of department processes (i.e. Lab/Radiology/Operators) Frontline clinical providers, team communication, escalation process Interdepartmental systems – how did they work in relation to written

process New clinical assessments (i.e. mNIHSS) Unique situations - neurosurgical patients KPHC documentation essentials Debriefing strengths of Stroke program and identification of areas of

growth opportunities

Page 9: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

9 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

During Simulation Interactive and Fun Learning

Communication Systems/Procedure-Skills Teamwork

Practicing SBAR

Calling out orders

Handling stress

Stroke Alerts

Chaotic or Calm

Stroke Team roles

Which system needs further evaluation

Skill development

Timing of interventions

Who is the leader

Supportive teams

Role during a crisis

Recognizing contributions

Page 10: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

10 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

0 1 2 3 4 5 6

Aug-11

Sep-11

Oct-11

Nov-11

2011 Number of Simulation Events Since Sim Lab Opening

Series1

Page 11: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

11 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

0 1 2 3 4 5 6 7 8

Jan-12

Feb-12

Mar-12

Apr-12

May-12

Jun-12

Jul-12

Aug-12

Sep-12

Oct-12

2012 Number Of Simulation Events By Month

Series1

Page 12: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

12 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Page 13: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

13 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

“Simulation, therefore has an immense capacity to become an integral part of the

drive to build a safer healthcare system for patients everywhere”

- Aggarwal et al, 2010. Training and simulation for patient safety. Quality Safe Health Care Journal

Page 14: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

14 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013

Sharing Proud MomentsPhoto Slideshow

Page 15: Clinical Simulation Learning For Stroke Teams...Clinical Simulation Learning For Stroke Teams Kaiser South San Francisco Patient Care Services Josephine Reyes, RN, MSN Director Clinical

References Aggarwal et al. (2010). Training and simulation for patient safety.

Quality Safe Health Care; 19 (Supp 2):i340i43.

Lateef, Fatimah. (2010) Simulation-based learning: Just like the real thing. Journal Emergency Trauma Shock. Oct-Dec: 3(4); 348-352.

Kaiser Permanente Medical Center Simulation Based Education Program. Available at: http://kp.simmedical.com/

Kaiser Permanente National Risk and Patient Safety. Critical Events Team Training Program. (2007). http://kpnet.kp.org:81/california/ncqrs/patient_safety/index.html

15 | © 2011 Kaiser Foundation Health Plan, Inc. For internal use only.October 30, 2013