“citus et certus” 86 aw/ja 480-5911/5912. “citus et certus” electronic & mechanical...
TRANSCRIPT
“CITUS ET CERTUS”
86 AW/JA480-5911/5912
“CITUS ET CERTUS”
• Electronic & mechanical items•Get Serial Numbers
•Video &/or Photograph items •Take the video/pictures with you
•Antiques (100 + years old)•Get an expert appraisal (at your own expense) in case item gets damaged
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Jewelry
Coins
Stamp/card collections
Crystal
Collectors items
DON’T SHIP
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High Value Items Must be:
Listed on pickup inventory
Substantiated
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Things you pack yourself:
Make sure contents are listed on inventory
Review the inventory before you sign it
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“CITUS ET CERTUS”
Control the pickup of your items
Watch the carrier fill out the inventory
Disagree? Document it!
“CITUS ET CERTUS”
Carrier must write adequate descriptions of contents
Make sure the contents of items not specific for that room is documented
Disagree? Document it!
“CITUS ET CERTUS”
•Have an agent if you are not available•The agent acts on your behalf
•You will be bound and responsible
“CITUS ET CERTUS”
•Most common complaints:
•Too many packers
•Too difficult to watch everything
• If you are overwhelmed call TMO and complain
“CITUS ET CERTUS”
You are in charge of your move!
Ensure your property is accurately reflected before the packers leave!
“CITUS ET CERTUS”
Otherwise known as “the pink form”
Fill out the front before the movers leave your house
Fill out the back if you discover damage/loss after the movers leave
“CITUS ET CERTUS”
The carrier must receive within 75 days of the date of delivery – not just put in the mail * Mail directly to carrier (with a return receipt)
File online w/in 70 days at https://claims.jag.af.mil
File at Base Legal Office w/in 70 days
“CITUS ET CERTUS”
File claim directly with the carrier w/in 9 months of the date of delivery – remember you must have notified carrier w/in 75 days
After 9 months, but no later than 2 years, file with the Air Force Claims Service Center (AFCSC) – depreciation will apply!
DON’T FORGET TO FILE YOUR PINK FORM AS DISCUSSED IN THE LAST SILDE
“CITUS ET CERTUS”
If move was done through DPS - Entire claims process to include giving carrier notice of loss or damage is done through DPS website
Notice of loss or damage is not annotated on the DD Form 1840/1840R (pink form)
The 75-day and 9-month timeframes that apply to FRV apply to DPS!
“CITUS ET CERTUS”
Prevent theft – don’t ship valuables in POV
Allow sufficient time to inspect at port when picking up * Annotate any damages on the DD Form 788
Don’t let inspectors at port rush you
Be wary of accepting payment for damages at port
“CITUS ET CERTUS”
If any damages, bring to nearest legal office to have an inspection done
File your claim with the AFCSC
“CITUS ET CERTUS”
Ramstein Legal Office – DSN 314-480-5911/5912
Claims Service Center – DSN 312-986-8044 1-877-754-1212 (toll
free) [email protected] https://claims.jag.af.mil
Smooth Move - https://aflsa.jag.af.mil/AF/CLAIMS
DPS – http://www.move.mil