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Cisco Customer Education Cisco is Delivering Real-World Results with IOE and IOT
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Cisco Customer Education Cisco is Delivering Real-World Results with IOE and IOT
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Presentation Agenda
► Who is Cisco?
► Digital Disruption
► Conclusion
► What is IOE/IOT?
► Cisco’s IOT Strategy and Solutions
Priors: Cisco Sales and Channels (10.5 yrs) President and CEO (6 yrs) - Cisco Premier Partner Director of Sales (2 yrs) - Cisco Silver Partner Financial Analyst (7 yrs) - Sprint Corporation
About Your Host Brian Avery Territory Business Manager Cisco Systems, Inc.
Cisco Confidential 4 © 2014 C isco a nd/or its a ffilia tes. All rights reserved.
Who Is Cisco?
Cisco Confidential 5 © 2014 C isco a nd/or its a ffilia tes. All rights reserved.
C omputer s cientis ts, Len B os ack and S andy Lerner found C is co S ys tems
B osack and Lerner run network cables between two different buildings on the S tanford Univers ity campus
A technology has to be invented to deal with disparate local area protocols ; the multi-protocol router is born
1984
Cisco Confidential 6 © 2013-2014 C isco a nd/or its a ffilia tes. All rights reserved.
WellF leet
S ynOptics
3C om
AC C
DE C
P roteon
IB M
B ay Networks
Newbridge
C abletron
As cend
F ore
Xylan
3C om Nortel
Erics s on
A lcatel
J uniper Lucent
S iemens
NE C
F oundry
R edback
R ivers tone
E xtreme Aris ta
HP
Avaya
J uniper
Huawei
Aruba
B rocade
C heckpoint
F ortinet
S horeTel
P olycom
Microsoft
F 5
R iverbed
Dell
Internet of E verything
1990 – 1995 1996 – 2000 2001 – 2007 2008 – Today
T he Landscape is C onstantly
C hanging
Leading for Nearly 30 Years
2016
Cisco Confidential 7
Who Is Cisco?
Chuck Robbins, CEO, Cisco
• Dow Jones Industrial Average Fortune 100 Company (AAPL, CSCO, INTC, MSFT)
• $117B Market Capitalization
• $49.6B in Revenue
• $10B in Annual Net Profits
• $34B More Cash than Debt
• $6.3B in Research and Development
http://finance.yahoo.com/q/ks?s=CSCO+Key+Statistics
Cisco Confidential 8 © 2013-2014 C isco a nd/or its a ffilia tes. All rights reserved.
No. 1
Voice
41%
No. 1
TelePresence
50%
No. 1
Web Conferencing
43%
No. 1
Wireless LAN
50%
No. 2
x86 Blade Servers
29%
No. 1
Routing Edge/Core/
Access 47%
No. 1
Security
31%
No. 1
Switching Modular/Fixed
65%
No. 1
Storage Area Networks
47%
Market Leadership Matters
Cisco Confidential 9 © 2014 C isco a nd/or its a ffilia tes. All rights reserved.
§ C C E is an educational sess ion for current and prospective C isco customers
§ Designed to help you understand the capabilities and bus iness benefits of C isco technologies
§ Allow you to interact directly with C isco subject matter experts and ask questions
§ Offer ass is tance if you need/want more information, demonstrations , etc.
What Is the Cisco Customer Education Series?
Digital Disruption
Cisco Confidential 11 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
The world’s largest taxi company owns
no vehicles.
Cisco Confidential
The world’s most popular media
company creates no content.
The world’s most valuable retailer has
no inventory.
The world’s largest accommodation
provider owns no real estate.
Explosion of Digital Businesses
78% Workloads processed
in Cloud DCs by 2018
5TB+ of data per person
by 2020
180B Mobile apps downloaded
in 2015
30M New devices connected every week
277X Data created by IoE devices
v. end-user
Data Center and Cloud Power Digital Disruption
4.2B Web filtering blocks per
day
The Mighty Will Fall Disruption to Shake Up all Industries, and Shake Out 4 of 10 Market Leaders
Source: Global Center for Digital Business Transformation, 2015
4 out of 10 Displaced Existential Threat
*Disruption = Substantial change in market share among incumbents
The Internet of Things
Cisco Confidential 15 © 2013-2014 Cisco and/or its affiliates. All rights reserved.
“The Internet of Things is the intelligent connectivity of physical devices driving massive gains in efficiency, business growth, and quality of life.”
What Is the Internet of Things?
Cisco Confidential 16 © 2013-2014 Cisco and/or its affiliates. All rights reserved.
7.2 6.8 7.6
IoT Is Here Now – and Growing!
Rapid Adoption Rate of Digital Infrastructure: 5X Faster Than Electricity and Telephony
50 Billion “Smart Objects”
50
2010 2015 2020
0
40
30
20
10
BIL
LIO
NS
OF
DEV
ICES
25
12.5
Inflection Point
TIMELINE
Source: Cisco IBSG, 2011
World Population
The New Essential Infrastructure
Cisco Confidential 17 © 2013-2014 Cisco and/or its affiliates. All rights reserved. The World Generates More Than 2 Exabytes of Data Every Day
Connected Objects Generate Big Data
46 million smart meters in the U.S alone 1.1 billion data points (.5TB) per day
10TB of data for every 30 minutes of flight With >25,000 flights per day, petabytes daily
A large offshore field produces 0.75TB of data weekly A large refinery generates 1TB of raw data per day
A single consumer packaged good manufacturing machine generates 13B data samples per day
Cisco Confidential 18 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Big Data becomes Open Data for Customers, Consumers to Use
More Important
Less Important
010101001010101010101010101010101010101000101010010101010101110101010101010101
IoT Transforms Data into Wisdom
Wisdom (Scenario Planning)
Data
Information
Knowledge
Cisco Confidential
#CiscoIoT
Digital Transformation with IoT Mike Kopczynski, IoT Solution Specialist [email protected]
20 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
/ In·no·va·tion /
Breakthrough
The action or process of introducing new methods, ideas, or products.
Change
Revolution
Upheaval
Transformation
21 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
The New Digital Business
Transform Processes & Business Operations
Leads To: Innovation
Faster Time to Market
Empower Workforce Efficiency and Innovation
Leads To: Increased Productivity
Better Retention
Personalize Customer/ Citizen Experience
Leads To: Increased Loyalty
Greater Insight
Digital business is the creation of new business designs that connect people, business and things to drive revenue and efficiency.
22 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Our Hyper-Connected World…
Be Connected
Generate Data
“Talk” P2P, P2M, M2P, M2M
23 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Market Disruptors
Speed of Innovation
0 60
Lowered Cost of Innovation Hyper-Connectivity
$50B venture funding; Easy access to infrastructure $5M in 2000 à
$5K in 2015 iPhone 1 in 2007; Mobile app economy
$100B in 2015; 10M developers
15B à 50B (1M/hr) à 500B connected; 40% traffic M2M
Increased Volume of Innovation
24 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Business Value of Digitization with IoT
*2013–2022
Digitization is expected to grow global corporate profits by 21% in 2022
Asset Utilization Innovation
Customer/Workforce
Experience
Employee Productivity
Supply Chain/Logistics
25 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Digital Businesses Are Tapping into Today’s Distributed World
45,000+ PARTNERS
~100 FACTORIES
4,000+ DEALERS
100M+ VEHICLES AND
DRIVERS ON THE ROAD
500+ APPLICATIONS
450,000+ USERS
VP Sales
VP Service
Customer Service
CIO
Planners
VP BU
VP Supply Chain
Headquarters
Partners
Vehicles
Drivers
Factories
Field Sales
Dealers
26 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
VP Sales
VP Service
Customer Service
CIO
Planners
VP BU
VP Supply Chain
Headquarters
Partners
Vehicles
Drivers
Factories
Field Sales
Dealers
Driven by Responsiveness, Resilience, Economics
Small ‘Centers of Data’ Are Emerging Across the Business Environment
Enterprise Applications
Dealer Access
On-board Computer
Machine Apps
Supplier Exchanges
Customer Mobile Apps
Mobile Workforce Applications
27 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
VP Sales
VP Service
Customer Service
CIO
Planners
VP BU
VP Supply Chain
Headquarters
Partners
Vehicles
Drivers
Factories
Field Sales
Dealers
Enterprise Applications
Dealer Access
On-board Computer
Machine Apps
Supplier Exchanges
Customer Mobile Apps
Mobile Workforce Applications
Evolving How Systems and Processes Are Integrated
Fat Client (Centralized)
Monolithic (Data Driven)
Client – Server (Distributed)
Service Oriented (Request Driven)
Cloud – Edge – Mobile (Hyper Distributed)
Enterprise Class & Web Scale (Event Driven)
28 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Unstructured Data
Big Data Store
Structured Data
Traditional Data Warehouse
A New Approach is Needed to Reach and Analyze That Data
REAL-TIME LONG-TERM SHORT-TERM
Make a Decision NOW Make a Decision Today Plan for a Business Decision
Data Streaming at the Edge
1.0 2.0 3.0
29 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Requires a New Approach
Streaming Analytics &
Data Aggregation
Programmability of Everything
Computing at the Edge
Integration of Everything
Process Orchestration
30 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Digital Transformation with IoT Is Driving New Business Outcomes
Manufacturing
Improved agility from connecting complex
supply chains
Retail
New levels of customer
engagement and service delivery
Healthcare
Engaging patient experience and
improved outcomes
Energy
Visibility and analysis of usage across
disparate systems
Cities
New process efficiencies and citizen services
Stages of Digitization
32 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Enables Differentiates
New User Experiences, Products, Services
Accelerated Product, Services, and Business Process Innovation
Distributed Connectivity and Intelligence
2.0
Defines
Business Model Innovation / Industry Transformation
Machine 2 Machine / Augmented Decisions / Self Learning Analytics
New Growth and Constant Innovation
Agility and Increased Productivity enabled by IoT
Reduced Tech Costs (Opex and Capex)
Faster Response Times to Customer Needs
33 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
• Inventory waste….raw material losses due to expiration
• Production inefficiencies
• Factory Wireless with Active RFID (Real Time Location Services) for improved inventory visibility and management
• Results? 21% increase in production, 20% reduction of breaker component losses, <6 month payback
34 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Enables Differentiates
New User Experiences, Products, Services
Accelerated Product, Services, and Business Process Innovation
Distributed Connectivity and Intelligence
2.0
Defines
Business Model Innovation / Industry Transformation
Machine 2 Machine / Augmented Decisions / Self Learning Analytics
New Growth and Constant Innovation
IT Agility and Increased Productivity
Reduced Tech Costs (Opex and Capex)
Faster Response Times to Customer Needs
35 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
• Robot downtime costs over $20K a minute
• A single downtime occurrence à $2M
• With predictive analytics FANUC now has a proactive Zero Down Time(ZDT) customer offering.
• Results? Increased ROI and new service dollars; and improved efficiencies for FANUC
36 © 2015 Cisco and/or its affi l iates. All rights reserved. Cisco Confidential
Enables Differentiates
New User Experiences, Products, Services
Accelerated Product, Services, and Business Process Innovation
Distributed Connectivity and Intelligence
2.0
Defines
Business Model Innovation / Industry Transformation
Machine 2 Machine / Augmented Decisions / Self Learning Analytics
New Growth and Constant Innovation
IT Agility and Increased Productivity
Reduced Tech Costs (Opex and Capex)
Faster Response Times to Customer Needs
Cisco IoT System Partner Ecosystem
Manufacturing Utility Oil and Gas Transportation City Workspace
Industry Cooperation
Questions?
http://www.cisco.com/go/customer-success
It’s a New Way of Thinking about Manufacturing
IDC FutureScape: Worldwide Manufacturing 2015 Predictions: “Our next phase of investment in the factory of the future includes a more transparent manufacturing model. … not only to advance our cost competitiveness, but to drive a different conversation with our customers and suppliers.” - Rob Goldiez, Scott Fetzer, a Berkshire Hathaway company
"If you went to bed last night as an industrial company, you're going to wake up today as a software and analytics company.” - Jeff Immelt, CEO, GE
“…the lines between hardware, software, and services are blurred or are disappearing” - Tim Cook, CEO, Apple
Immense Business Benefits Expected
What business benefits do you expect to derive from Digital Manufacturing?
Reduced Downtime
48%
Unplanned downtime down from
11% to 5.8%
Reduction in Defects
49%
Defect rate down from
4.9% to 2.5%
New Product Introduction
23%
New product introduction cycle time reduced from 15 to 11 months
OEE Improvement
16%
Average OEE improved
from 74% to 86%
Improved Inventory
35%
Inventory turns increased from 14 to 19
Reduction in Energy Use
18%
Annual energy cost down from $8.4M to $6.9M
Source: SCM World/Cisco “Smart Manufacturing and the Internet of Things 2015” survey of 418 Manufacturing Business Line Executives and Plant Managers across 17 vertical industries.
Unleashing Digital Manufacturing Outcomes
Lower Downtime
Reduce Defects
Reduce Energy
Faster NPI
Maximize OEE
Lower Inventory
Reduce Risk
• Factory Network
• Analytics and Big Data
• Factory Wireless with LBS
• Factory Wireless
• Connected Machine
• Factory Network
• Energywise
• Factory Network
• Plant Floor Virtualization
• Factory Wireless
• Factory Collaboration
• Factory Security
“Reduced labeling
error rate by 16%”
“Achieving 20% energy reduction
with real time visibility.”
“Shaved 10-20% off NPI cycle
time”
“Increased OEE mid 70s to high 80s”
“Reduced breaker
component tire loss by 20%.”
Multi-National Brewery
“$40 million downtime
reduction for customer”
Make Money Save Money Stay out of Trouble
“Significantly reduced factory vulnerabilities.”
Fleet
Global Trends Driving Changes in Transportation
Increasing Connectivity
Network Convergence
IT in the Operational Domain
Increasing Total Cost of Ownership (TCO)
Growing pressure to provide safer roads and mass transit
New revenue opportunities for roadside and transit station services
Increased urbanization and growing congestion
Aging population
Global supply chains
Safety & security regulations and mandates
Disparity between regions and countries
Sustainability
Cisco Confidential
Business Challenges for Industrial Vehicle Fleets
Requirements for Best-in-Class Network & Application Enablement
Budgetary CAPEX and OPEX Pressure
• Secure connectivity to OCC • IP voice and video • Mobile office
• Location tracking • Route Optimization • Route replay • Geo-fencing • Asset management
• Telematics
• Analytics
Market and Regulatory Demands
Mass Transit Needs Field Service Needs
Customer Service • Passenger Wi-Fi • Passenger info and ticketing • Arrival time estimation
• Service response time
Optimized Dispatch • Computer aided dispatch /
Automatic vehicle location for mass transit systems
• Proprietary and 3rd-party routing optimization
• Navigation
Mobile Workforce • Two-way IP-based comms • Fare collection
• Remote expert • Mobile hot spot • Work time and cash tracking
Safety and Security • Video surveillance • Panic button • Driver fatigue monitoring
• Driver behavior monitoring • Cyber security
Asset Management • System software updates • Predictive maintenance • Environmental compliance
• Predictive maintenance
Conclusion
Cisco Confidential 49 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
Energy-Utility Oil and Gas Manufacturing Mining
SP/M2M City Transportation Defense
VERTICALS
Building an IoT Ecosystem
RUGGEDIZED PRODUCTS Ruggedized
Wireless AP Industrial Routers
and Switches Industrial Security
Hardened Mobile M2M Gateway
IP Cameras
Video Surveillance
INDUSTRY PARTNERS
M2M Mobile
SPs Advanced Services
CISCO’S APPROACH TO IoT
“Customer-In” Approach § Understanding of key business
care abouts and pain points § Relevance to LOB leaders / CXOs
Products/Technologies § Best-in-class ruggedized products § Smart solutions for verticals § IoT architectures
Strategic Partnerships § Industry partners § Vertical software / service partners § Service providers
IoT ENABLERS
Time Sync
Pervasive Cyber
Security Scalable Routing
Deterministic Ethernet
Guaranteed Delivery
Big Data Management
SP Services
Cisco Confidential 50 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
30 Years as a Trusted Technology Partner
Cisco and the Internet of Things
End-to-end IoT Solutions
World-class Professional Services
Maximizes Flexibility, Scalability, Security
Cisco Confidential 51 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
5
Questions?
Cisco Confidential 52 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
Thank You and Next Steps
Brian Avery [email protected]
Contact Your Cisco Partner https://tools.cisco.com/WWChannels/LOCATR/performBasicSearch.do
www.
Learn more: www.cisco.com/go/IOT
Cisco Confidential 53 C97-731719-02 © 2014 Cisco and/or its affi l iates. All rights reserved.
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