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Social Media Social Networks laurelpapworth.com CIO Council Briefing 1 Tuesday, 8 November 2011

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Social Media Social Networks

laurelpapworth.com

CIO Council Briefing

1Tuesday, 8 November 2011

Social Media Social Networks

laurelpapworth.com

CIO Council Meeting:• How can Enterprise leverage the shift from computer to augmented

reality solutions? The "Internet of Things" offers interesting avenues for companies to change their information technology solutions from web and

video to overlays in the physical world. • What are the 7 Steps of Social Media Engagement - is social media just

another broadcast channel? Or can it be used to redefine not only marketing and customer service strategies but whole industries?

• What about social networking tools within the Enterprise? Guiding organisations through the social media strategies and it's implications to corporate agenda as they move from hierarchy to community cultures.

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Laurel Papworth

•slides at http://slideshare.net/silkcharm•blog at http://laurelpapworth.com •email [email protected]•phone +61 (0)432 684992•Twitter @SilkCharm•iTunes Social Media Business podcast

reference

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http://laurelpapworth.com/monetizing-online-communities/

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Enterprise 3.0

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http://gandt.blogs.brynmawr.edu/

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http://gandt.blogs.brynmawr.edu/

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Here are some examples of job types that it offers:•Rating search results•Categorizing, proof-reading & moderating web content•Answering questions•Data cleansing•Transcription•Tagging photos

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Leaderboards - skills, social, global,

Badges - for achievements set by the game

Progress bars - based on where you are level wise in the game

Ownership - of virtual goods or game elements

Editorial - highlighting player achievements in game

Social stats - overall stats within game population

Training or Help - credits for enabling others in the game

Gamification Mechanics

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Yammer -an Internal Facebook

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Gamification Engaging users in desired behaviors by tapping into psychological predispositions of achievement and reputation

Meritocracy Assigning organizational responsibilities based on a new class of socially transparent credentials

Recognition Culture

Using strategic recognition to drive a culture in which behaviors reflect organizational values and contribute to company success

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Define badges with graphics and descriptions

Configure rules and weights for scoring

Manually assign badges or allow users to earn by actions

Track progress, show awarded badges, and show leaders

View recognition events in stream

Select inputs from SharePoint or external systems

Run administrative reports on users and earned badges

Badging & Recognition Features

Newsgator

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The Big Issues:

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The Big Issues:• Micro Tasks

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The Big Issues:• Micro Tasks• Portfolio of Jobs

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations• Virtual rewards vs “real” rewards

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations• Virtual rewards vs “real” rewards• Open Outsourcing

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations• Virtual rewards vs “real” rewards• Open Outsourcing• Private Clouds vs The Cloud

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations• Virtual rewards vs “real” rewards• Open Outsourcing• Private Clouds vs The Cloud• Service as a Service (SeAAS) - Collaboration

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The Big Issues:• Micro Tasks• Portfolio of Jobs• Gamification• Community Rewards• Increase in Reputation• Meritocracy Organisations• Virtual rewards vs “real” rewards• Open Outsourcing• Private Clouds vs The Cloud• Service as a Service (SeAAS) - Collaboration• Transactional APIs and Peer to Peer Industries

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Strategies and Issues

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Laurel Papworth

•slides at http://slideshare.net/silkcharm•blog at http://laurelpapworth.com •email [email protected]•phone +61 (0)432 684992•Twitter @SilkCharm•iTunes Social Media Business podcast

reference

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ConnectNow CNow

wordle.net

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