SUMMARY

Successful in listening and knowing exactly what my client’s needs are and am doing everything necessary to get it done! I have a keen sense of direction in giving the best customer service to meet my client’s expectations, absolute honesty, and adherence to the Code of Ethics of the National Association of REALTORS. Previously 15 years independent and self-motivated sales professional consultant with expert knowledge in mortgage loan policies and practices. Executed first-time home buyer’s purchases from start to finish.

SKILLS

• Listing/buying Agent • Desktop/Fannie-mae underwriter • Customer Service • Effective Communication •Credit check • Rate Pricing • Financial Profile • Meet loan guidelines & loan criteria •Leadership Pubic Speaking at Seminars • Planned and Organized Real Estate seminars • PowerPoint • Excel • Microsoft Word • Lotus notes • Marketing •Communications • Research Strategy

Experience:

Exit Realty Lorton VA

Licensed – Realtor License 0225223378

March 2016 – Present

Organized the implementation of a Dotloop database, including building a database flow, creation of client’s, and capture of information in a consolidated manner. Interfaced with EXIT Realty corporate website to address specific criteria necessary to improve marketing knowledge, build flyers, enlarge database. Setup and drive buyers to open houses, stage open houses, create flyers, direct marketing via Facebook, Instagram, Snapchat, and MLS.

• Coordinate with clients to show houses

• Confer with lenders, escrows companies, lenders, home inspectors, pest control operators to ensure that terms and conditions of purchase agreements are met before closing date.

•Contact property owners and advertise services to solicit property sales listings.

•Interview clients to determine what kinds of properties they are seeking.

•Advise clients on market conditions, prices mortgage, legal requirements, and related matters.

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CHRISTY MITCHELL, MPA8820 BENTFILED DRIVEMANASSAS, VA 20110

CELL: 703-307-589EMAIL: HOUSEHUNTERCHRISTY@GMAIL.COM

Navy Federal Credit Union

Overlay Position: Mortgage Processor, Loan Officer, & Underwriter

October 2012 – April 2015 (2 years 7 months)

Member of mortgage lending with full responsibility for strategic planning and leadership of all financial functions including reviews and approves loan conditions ranging from simple to complex; including but not limited to, tax returns, title reports, credit reports, and appraisal conditions.• Competent in all phases of loan conditions set forth by Desktop Underwriter. Ability to assess organizational needs and implement administrative procedures.• Demonstrated and applied sound knowledge to diverse applications that lead to paperless process and analyzed the impact that resulted to increase customer service satisfaction.• Analyzed matters related to underwriting requirements and identified guidelines that would streamline the underwriting process and shared with other teams via minute notes.

InfoComm Internationl (contract through Editech Staffing)

Marketing and Communications Administrative Support

September 2011 – March 2012 (7 months)

• Administrative Support in project management, marketing and communication.• Edit RedDOT web page content and use Base Camp web-based collaboration tools for project management. Monitor mailing list requests, procure images for print pieces, and maintain production schedule. • Advanced the association’s marketing goals by managing all details of campaigns and projects including email and print communications plus web banner ads and flipdocs.• Ensured data integrity of CRM database by updating records and eliminating bad addresses.

Lockheed Martin (contract through Editech Staffing) May 2011 – September 2011 (5 months)

Panel/Solicitation Lead

Engaged in grant management activities for Lockheed Martin’s contract supporting federal Office of Juvenile Justice Defense Prevention initiatives. Provided Help Desk service to peer reviewers using web-based Grant Management System (GMS). Created policies and procedures, produced status reports, and updated financial award information in PRSS database.• Developed a project schedule of budget funding cycles, proposal submissions, and reporting

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CHRISTY MITCHELL, MPA8820 BENTFILED DRIVEMANASSAS, VA 20110

CELL: 703-307-589EMAIL: HOUSEHUNTERCHRISTY@GMAIL.COM

Crawford Edgewood Managers, Inc January 2008 – March 2009 (1 year 3 months)

Leasing Manager

Provided hands-on leadership for residential rental property, guided 6-member team to administer section 8 housing programs. Directed annual quality inspections of housing units for compliance, and established productive relationships with public housing agents and other stakeholders. Represented landlords at tenants’ rights and grievance hearings. Prepared property status reports for Board of Directors.• Served as principal HUD certification program advisor on rental certificates and annual re-certification of household eligibility.• Delivered consistent 100% occupancy with collections capped at just 2% through rapid response to tenants and follow-up on work orders.• Created document portfolio comprised of memos, eviction notices, and annual recertification • Expedited rehabilitation of a unit destroyed by fire by monitoring general and subcontractors.

First Horizon Home Loans August 2007 – January 2008 (6 months)

Relationship Manager/Loan officer

Drove efforts to assist first-time homebuyers with obtaining loans, in partnership with real estate agents. Delivered information on fair lending processes and developed solutions to deliver on customer needs. Originated/investigated loan applications, ensuring data Built a strong customer and referral base through outreach efforts and relationship building. Partnered with real estate agents to secure customers, originated/investigated loan applications, and managed loan cycle.• Closed 3-4 loans monthly with pipeline of $3M-$4M despite severe industry decline.• Recognized for outstanding performance and communication abilities, resulting in promotion to loan officer.

Wells Fargo Home Mortgage, June 2005 – July 2007 (2 years 2 months)

Home Mortgage ManagerPropelled company’s business through development activities and mortgage application evaluations. Conducted educational seminars for real estate investors that covered basic financing options, and assisted with appraisals, home inspections, and property valuations. Interviewed applicants, conducted credit checks, and used Fannie Mae desktop underwriter model to determine approvals. Provided Good Faith Estimates (GFE) and disclosures per RESPA. Adhered to all federal regulations regarding credit opportunity, fair housing and lending, and procurement processes.• Generated strong results: closed 5-6 loans monthly and 10-12 loan applications for pipelines.• Maximized company’s competitiveness by analyzing internal and competitor costs.

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CHRISTY MITCHELL, MPA8820 BENTFILED DRIVEMANASSAS, VA 20110

CELL: 703-307-589EMAIL: HOUSEHUNTERCHRISTY@GMAIL.COM

• Coached first-time home buyers with little experience, providing information and assisting with credit repair to meet guidelines for federal home loans.

Household Finance Corporation, 2004 – 2005 (1 year)

Senior Account Executive

Secured new business through development of loan opportunities from website applications; managed borrower information to support fair and equitable processing and decision-making. Conducted thorough investigations, and determined qualification for both government (FHA, VHDA, VA) and conventional loan programs. •. Exceeded sales quota by 200%, leading to top rankings - #4 of 210 districts and #27 of 2,976 national sales personnel. •. Improved operations and efficiency by creating and managing an organized file system (paper and electronic) for essential records. •. Recognized for capturing $1.8M in new money in just 1 month (June 2005), which equaled 500% of quota; achieved results by utilizing strong skill-set to demonstrate the benefits of refinancing to customers. Received reward of an all-paid 5-day vacation to Chicago

Education

Mosley Real Estate School

60 hour course, Real Estate Principles, Pass

2015 – 2015

Strayer University

MASTERS DEGREE, Public Administration

2009 – 2011

Graduated Cum Laude with GPA of 3.5

North Carolina Central University

Bachelor’s Degree, Political Science and Government, 2.9

1994 – 1998

Certifications

VA, Conventional, Loan Officer, Assisted Housing Manager,

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CHRISTY MITCHELL, MPA8820 BENTFILED DRIVEMANASSAS, VA 20110

CELL: 703-307-589EMAIL: HOUSEHUNTERCHRISTY@GMAIL.COM

Northern Virginia Association of Realtors

Real Estate License 0225223378

Volunteer

• Radio talk show host at NCCU student radio station. Provide CSPAN noon news.

Congressman David Price, Durham, NC

June 1997 – August 1997 (3 months)

• Low level campaign experience for democratic party• Perform the bulk of the low-level jobs• Volunteered on democratic campaign by performing the bulk of the low-level job

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CHRISTY MITCHELL, MPA8820 BENTFILED DRIVEMANASSAS, VA 20110

CELL: 703-307-589EMAIL: HOUSEHUNTERCHRISTY@GMAIL.COM