CHRISTOPHER MIRON CHRIS.MIRON@ICLOUD.COM I 587-281-2373 I LINKEDIN.COM/IN/CHRIS-MIRON

Project Management & Administration Technology Definition & Acquisition Change Management Security Analysis & Risk Mitigation Client & End-user Relations IT/ICT & Technology Solutions Budgeting & Reporting Hardware & Software Support Problem & Issue Resolution Data & Voice Communications Employee Training, Development & Leadership Audio/Visual Support

A Master Warrant Officer with 26 years of supervisory and CIS experience within the Electronics and Communications branch of the Canadian Armed Forces (CAF), providing expert supervision and technical advice to organizations and commanders on all data, voice, IT and personnel issues both in Canada, Europe and on Military Deployments including but not limited to:

COMMUNICATIONS AND INFORMATION SYSTEMS MANAGER

Project Planning & Management • Configuration of secure networks • Cross organizational and multi-site data and voice systems • Personnel Management

PROFESSIONAL EXPERIENCE

Communications & Information Systems Manager Canadian Armed Forces 1990–Present

Foreman of Signals, CMTC, Wainwright AB 2015–Present J6 IS Technician NATO, Casteau Belgium 2013-2015 Virtual Server Technician, NATO, Casteau Belgium 2011–2013 Secure Systems Designer, DGIMT, Ottawa, ON 2008-2011 CIS Advisor, El Gorah, Egypt 2007-2008 Data Communications Senior Instructor, CFSCE, Kingston, ON 2004-2007

Foreman of Signals, CMTC Work Profile:

▪ Ensuring the mandate of the CAF and individual organizations is followed. ▪ Working with no supervision to assist the communication office to create detailed plans and orders for

disseminating information to organizations both internal and external to the CAF. ▪ Adapt to quick changes as the need arises often on short notice with immediate action. ▪ Prioritize work for subordinates, liaising and maintaining professional working relationships with outside

organizations to ensure work is completed in a timely fashion. ▪ Plan project management for life cycle replacement of aging or obsolete equipment. ▪ Provide detailed information in written and verbal communications to ensure supervisors and subordinates

are kept apprised their roles in events and key timings. ▪ Provide disciplinary and corrective action where required, ensuring paperwork and follow up action is

completed. ▪ Liaise with different organizations for the installation of all networking devices including all CAF

elements (Army, Navy, Air Force) ▪ Leverage international network installations “know how” by incorporating other countries’ protocols in

sync with CAF functional requirements without hampering infrastructure stability or security.

J6 IT Technician/Advisor & Virtual Server Technician, NATO Work Profile:

▪ Supervised a multi-national team of 20 dedicated civilian and military members for the maintenance, installation and planning future expansion/life cycle of all server infrastructure.

▪ Ensured clear and definitive explanations, both written and verbal, were understood by all members taking into consideration different culture and various language skills

▪ Effectively liaised with other entities to maintain interconnectivity to other NATO sites around the world ▪ Provided 24/7 support to deployed network operations involving NATO SOF and multi-national SOF

communities. ▪ Provided Training to NATO SOF and multi-national SOF communities on the operation of deployed networks

using the latest technologies and encryption. ▪ Assisted in the design of an information campaign to inform NATO countries that the deployed networks exist

and how/who to contact borrowing and eventually purchasing their own equipment, ensuring connectivity to NATO SOF network

Data Communications Senior Instructor, Kingston Work Profile:

▪ Taught a 42-day course 5 times a year to diversely skilled professionals from all military ranks, civilians and foreign nationals.

▪ Kept up to the pace of integrating emerging technologies into the curriculum. ▪ Influential in the development of the new Option 11C course based long standing expertise to allow course

attendees the ability to program and fix PBX switches.

Highlighted Military Oversea Deployment

Multinational Forces Organization (MFO), Sinai Desert, Egypt:

▪ Primarily accountable for managing all aspects of the MFO Network comprised of 27 servers, 680 networked computers, 2 main camps, 30 remote sites

▪ Maintaining internet connectivity for all accommodations ▪ Managed a $380K IT budget and contributed to the preparation of next year’s budget. ▪ Advised the Chief of ICT of technical matters ▪ ICT Help desk Manager: facilitated client focused support and delivery by conducting quality

control checks with the customers and mitigating and responding to any reported issues regarding substandard service.

▪ ICT Technical Advisor: guided work order adherence for the Radio/Telephone technicians. Advised the Communications Engineer how to tackle troublesome issues requiring mediation with technicians. Advised the Communication Engineer how to tackle troublesome issues requiring mediation with Branch Heads and end users, while keeping to best practices for field use of equipment.

▪ Project managed the technical aspects of the MFO’s photocopier contract. Oversaw and improved the efficiency of the ICT Department’s client issues; the correct technical closure of all photocopier work orders; the adherence to the contract timelines; and the completion of weekly/monthly work order status reports.

▪ Assisted with any technical issues relate to PC and photocopier contracts. ▪ Played a key role in negotiating and bidding procedures for new contracts.

PROFESSIONAL QUALIFICATIONS

Web Design Certificate – 2011 Algonquin College Windows Server Administrator

Meridian mail Database Administration Fibre Optics Systems

Meridian Option 11 Install & Maintenance Electronic Switched Networks Implementation

IT BP Data Communications system maintenance PC User support

Performance Oriented Electronics Technician Land Communication & Information Systems Technician

Radio Technician NCCIS Light/Heavy Configuration Technician (satellite systems)

TECHNOLOGY SKILLS

Software: CS5, MS Office Suite, MS Visio, AutoCAD, MAC/Apple products

Hardware: Cisco and HP installations/configuration/troubleshooting of Routers and Switches

OS: Windows, Server 2010 with Active Directory, and MAC OS

Domestic/International Satellite Systems: setup, maintain, troubleshoot, inspect and teardown: C & KU band satellite systems, Inmarsat/Saturn BT2 portable systems, Iridium Hand Held Satellite phones and Multiplexers.

SIGNIFICANT RECOGNITION

Humanitas Medal, UN Protection Force Medal, Canadian Decoration Medal, Former Yugoslavia Bar, Canadian Peacekeeping Service Medal, southwest Asia Service Medal, General Campaign Star, NATO’s International Security Assistance Force Medal.