chris everson tw telecon overview
DESCRIPTION
This is a company overview of tw telecom. It contains company history, financials, products & services, competetive advantages, and technology deployment.TRANSCRIPT
We know your network.
But we also know your name
We know your network.
But we also know your name
tw telecom Overview
2
•tw telecom is a full service telecommunications provider.
•Headquartered in Littleton, Colorado with presence in 75 markets in the USA
•Providing everything from Data and Internet services to Local Voice/LD services.
•We own and operate our own network infrastructure and Central Offices in each of our markets across the country.
•This is an all fiber network with a SONET architecture offering self-healing solutions to our customers.
•We are a national company but we take a local approach, providing a top-notch level of support, both locally as well as nationally to each and every one of our customers.
3
tw telecom – A Corporate History
1993 1996 1998 2000 2001 2003 2006
Time Warner Communications Formed as a JV between U S
WEST and Time Warner Cable to deliver residential cable
telephony(April 1993)
Time Warner Communications renamed
Time Warner Telecom
Larissa Herda named President and CEO
(July 1998)
Time Warner Telecom completes purchase of GST
Communications, expands into 15 new markets(January 2001)
Time Warner Telecom announces expansion into 5 new markets - Minneapolis, Chicago, Atlanta,
Columbia, Denver(May 2000)
Time Warner Telecom completes over 30 network
expansions, increasing market footprint to 44 Markets
(2003 through 2006)
Time Warner Telecom separates from Time
Warner Cable(July 1998)
Time Warner Telecom acquires Xspedius
Communications, expands into 31 new markets
(October 2006)
2008
Time Warner Telecom becomes tw telecom
(July 1, 2008)
4
Who is tw telecom?
• One of the top three business Ethernet service providers nationwide• Over 26,000 metro and regional fiber route miles across the country*• Over 9,400 buildings lit with fiber-based services*• National footprint interconnected with fiber and multipurpose 10 Gig IP
backbone
What really sets us apart from other
providers is a deep-rooted, customer-first mindset at every level of our company, from
our CEO on down.
*as of 12/31/2008
5
Local Presence: “National company with a local presence”. We continue to pride ourselves on keeping all account resources (account management, billing, management, and operations management) in the field.
Diversity: tw telecom’s builds, owns, and manages a diverse Fiber Optic Network. This network is 100% diverse from the local exchange carriers and all other providers in the region.
Reliability and Scalability: tw telecom’s Self-Healing network architecture protects against network cuts, equipment malfunction, and power failure. This advanced network lowers the MTR (Mean Time to Repair) for our customers and ourselves.
Customer Service: Top-Notch both locally & Nationally. tw telecom has an abundant amount of resources @ both the local and national levels to support our customers pre and post sale.
Advanced Solutions (Voice over IP): tw telecom has been a visionary leader in the deployment of Ethernet and advanced voice solutions over metro networks over the past 5 years.
Breadth of Service: tw telecom has a wide array of products and services that it can offer to clients both on-net and off-net.
Competitive Advantages
6
Financial Strength
Financially Sound Business Model Not trying to be everything to everyone Over $352 million of cash and equivalents Allows us to invest in customer opportunities 26 quarters of enterprise revenue growth Highly diversified revenue base
Enterprise 74%, Carrier 23%, Intercarrier Comp 3%
Nearly 64% revenue is fully on our network Strong liquidity
No significant major debt maturities until 2013
7
Products and Services Strategy
Voice & DataIntegrated Access
VoIPBusiness
Class
StorageTransport
Security & IPVPN Services
Managed Services - 24x7x365 Monitoring & MaintenanceManaged Services - 24x7x365 Monitoring & Maintenance
Hosted ServicesAnti-VirusAnti-Spam
UnifiedMessaging
Transport & WavelengthsDS-1, DS-3, OC-3, OC-12, OC-48, OC-192
Switched ServicesDigital Trunks, Primary Rate Interface, LD
IP ServicesInternet Access to 1 Gig
NLANMetro
Ethernet
FoundationalNetworkServices
ManagedBundledServices
ManagedApplications
Available Today
Planned or In Progress
Extended NLAN (WAN Service)
Robust service portfolio meeting wide range of enterprise applications
8
Metro Network Architecture
Core Fiber Backbone< 256 Strands
Distribution Rings< 24 Strands
DWDM System32 – 64 Waves
Up to 10G
LEC Office
Carrier Hotel/POPEnd User Bldg
MSPPSONET ADM
VoiceDS-nOC-nEthernetInternet
TWTC C.O.
MSPPSONET ADM
MSPPSONET ADMType II
VoiceInternetDS-n
Class 5DCS3/1
VoIPMedia
Gateway
Next GenIntegrated
Access
MSPPSONET ADM
EthernetSwitch
EdgeIP
Routers
Core IPRouters
DWDM
PSTN
tw telecomSS7 Network
DS-nOC-n
24 x 7 Monitoring/Maintenance, NEBs-3, UPS, Diesel Generator, etc.
IPBackbone
Up to OC-192
End User Bldg
VoiceDS-nOC-nEthernetInternet
MSPPSONET ADM
9
The MyPortal Home Page
Order Status & Detail
Billing InformationInvoice View & Online Bill Pay
Performance Data
Ticket Status & Detail
Account Info
Notification Details
View, Submit & Track Requests
10
2009 Jacksonville Team
John Schuchart
RVP, Southeast Region
Gene Mohen
Regional Operations Director
Ryan McGregor
VP / General Manager Jacksonville Division
Melanie Brown
Sales Support Specialist
Chris Everson
Account Executive
* John Colbert *
Network Applications Engineer
Kevin O’Neill
Sales DirectorPhil Braum
City Operations Director
Local Technicians
Central Office and Field
Dan Riegel Central Office Engineer
Tony Manns
Sr. Manager Sales Engineering
Ken Mikell
Outside Plant Engineer
11
Thank You
All Internet.
All Data.
All Voice.
All the time.
All Internet.
All Data.
All Voice.
All the time.