chris casement resume july 2016

Download Chris Casement Resume July 2016

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  • CHRIS CASEMENT 925-457-7770

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    SUMMARY Accomplished leader who integrates innovative technologies and robust leadership development solutions to build talent, increase organizational capability and improve business results. Implements solutions that consistently solve business problems, produce superior results and accelerate people development. An influential innovator sought out by senior executives and key decision makers for his ability to thrive in complex, dynamic organizations; known for building and leveraging strategic partnerships to execute ground-breaking solutions that deliver best-in-class learning experiences and leadership development capabilities. Currently, leads a team of passionate learning professionals in a nationally recognized, U.S. healthcare system that delivers exceptional patient care through innovative healthcare leadership programs.


    Leadership Development; Talent Development; Learning Technology; Innovation; Process Improvement (Lean); Elearning Design; Blended Learning; Senior Level Trainer & Facilitator; Performance & Change Management


    Sutter Health, Bay Area and Sacramento, CA 2010-Present A top 125 healthcare system in the United States providing care to 1 in 10 Americans, with over 51,000 employees, 4,500 managers, 5,000 physicians and $10B in annual revenue.

    Managing Consultant, Talent & Organizational Learning 2013 to Present A results-driven, collaborative technology leader in a talent development department nationally recognized for delivering innovative leadership programs (Brandon Hall Awards, 2013; NCHL BOLD Award, 2014, Talent Development Conferences, 2015). Leads a team that researches and pilot tests new technologies and leadership development approaches for HR

    Center of Excellence. Responsible for spearheading new partnerships with innovation companies. Partnered with an immersive gaming

    company to create highly complex simulations to train nurses; integrated Google Glass technology and game-based simulations into nurse training programs.

    Champion of micro-learning experiences, integration of text-based coaching tips and use of peer networking software (Yammer) in cohort-based leadership development programs for high-potential mangers and next generation, millennial leaders.

    Developed and promoted the use of smartphone coaching tip sheets and checklists by top executive to rapidly and effectively onboard new leaders and Admin fellows; transitioned frontline nurse managers to use smart phones and oversized tablets to share video-based, best practices in care team daily huddles.

    Launched Sutters inaugural, virtual New Employee Orientation Program using Adobe Connect, reducing orientation time by half. Program now provides greater engagement and interactions from participants, including use of: live video, multiple presenter locations, real-time exercises and a 90-day game plan; resulting in a more consistent onboarding experience at a lower cost.

    Managed team that launched a series of New Leader Tutorials replicating real life situations faced by new managers. Team focused on the top 10 most frequently asked questions from new managers and deployed a solution that dramatically reduced daily calls to HR Business Partners.

    Leads a distributed team of high performing learning professionals and developers who consistently produce engaging, interactive, and modern learning programs that have saved Sutter $1M in training costs over 2 years. Our in-person and web-based talent solutions are used by Sutter Healths 4,000 leaders and 51,000 employees.

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    Senior Transformation Consultant, Talent Management Center of Excellence 2010 to 2013 Shaped and revitalized critical partnerships with internal functions and external companies to improve Sutters leadership development pathway, learning portal and manger development programs. Consolidated Sutter Healths 26 web-based training sites into 1 systemwide site that was architected to support

    Sutters Leadership Development Pathway and provide a one-stop site for career development resources for managers and employees. Current site utilization is 500K hits/ annually.

    Led the design team that created an interactive, eLearning course as part of Sutter Healths We Plus You cultural transformation campaign. First program to raise Sutters eLearning standards by using professional-grade video and audio, and interactive exercises; campaign was accessed by 51,000 employees in 90 days.

    Leveraged 3rd party content and deployed online, self-service tools on the essentials of management and leadership for all Sutter managers; reducing their need to wait for in-person training programs while raising employee satisfaction of manager performance.

    Kaiser Permanente, Oakland, CA and Western US 2005-2010 A national HealthCare leader dedicated to re-shaping the future of HealthCare in the US with annual revenues of $60B and serving 10 Million members in the US.

    Regional Advisor / Program Manager Shared Services 2008 to 2010 Senior Advisor to SVPs, VPs and Directors of billion dollar healthcare business lines. Identified and analyzed key business needs and organizational initiatives included in strategic plans. Managed

    budgets and developed learning plans for retaining top talent. Partnered with VP and leadership team to envision, create and implement a Speed-to-Proficiency training program

    targeted to improve underwriting capability by $10M annually per business line. Co-led enterprise advisory board that transformed instructor-led, paper-based courses into eLearning programs for

    underwriting and sales delivered on a peer-led, collaboration platform.

    Sr. Learning Advisor, Kaiser Foundation Health Plan 2005 to 2008 Managed enterprise learning initiatives and led training teams servicing two enterprise functions. Coached 15 Managers on implementing standardized career development paths and competency models across 5

    job families in support of strategic business goals and people development. Successfully implemented multi-region training programs. Delivered blended learning programs to 135 participants

    in a 6-month period, with a participants 94% passing rate.

    ICDS, INC 2000 to 2005 A private consulting practice.

    Practice Lead, Professional Learning Services Established the professional services function at an entrepreneurial, eLearning services firm. Managed business development and client relationships for Fortune 1000 companies, federal agencies and associated consulting partners. Led a team of 8 consultants who implemented a Web 2.0 learning system and bundled eLearning consulting services. Developed a $50K demonstration project with a partner firm into a $2.5M/year contract awarded for 3 years. Created innovative training solutions for Boeing, Countrywide Financial, PacifiCare (United Healthcare), and the U.S.

    Department of Health and Human Services.

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    Adaptec, INC 1998 to 2000 A global company that develops and manufactures computer storage devices for worldwide companies with $2B in annual revenues and 2,000 employees.

    Organization Development Manager 1998 to 2000 Launched OD consulting group in an HR department to align employee performance with new corporate strategies and culture transformation to improve workforce performance. Designed a process for Sales VP to revamp go-to-market strategy and introduce disciplined sales planning process

    that increased channel sales 20% ($47M) in 1 year. Program called out by CEO as best practice. Strategized with engineering VP and GM on business process improvement projects. Improvements in product

    delivery time raised key customer confidence and netted new sales of $70M over a 1-year period. Mentored 3 junior HR consultants, developing them as value-added business partners.

    Hewlett Packard Corporation 1994-1998 A global Fortune 500 Technology Company that provides one of the tech worlds most comprehensive package of hardware, software, and services and operates in more than 170 countries around the world.

    Learning Technology Consultant 1994 to 1998 Engineered learning-solutions strategy to create revenue streams for corporate change management group. Developed learning products benchmarked as best-in-class by Ernst and Young Innovation Center and national quality institutes. Implemented high-performance work team training program that raised manufacturing units productivity level 13%

    in 18 months and improved employee morale 76% in 1 year. Co-led HPs Work Innovation Network a best-practice, peer-based learning network that spanned 22 sites with

    2,000 members. Benchmarked as best-in-class corporate learning practice by the American Productivity and Quality Center.

    Launched HPs first knowledge management system; benchmarked by Ernst & Young for innovative use of learning technology. Lead to the creation of Virtual WIN networking events to share best operational practices.

    Helped implement a change management toolkit and online planning tool for facilitating Large Scale Change projects.

    Johnson & Johnson, Ethicon Endosurgery Field Trainer 1992 to 1994. Ethicon Endo-Surgery, Inc., a subsidiary of Johnson & Johnson, is a company that designs an