Choosing an Alarm CompanyChoosing an alarm company is an important part of protecting your home or workplace from threatening situations such as intrusion and fire. And with so many options, selecting the right company may seem like a daunting task. Here are six easy steps for finding a reputable and experienced alarm company.

1. Seek Advice

The easiest way to find a trustworthy company is through a personal referral. Use family members, friends and trusted neighbors in your building or neighborhood who have alarm systems as resources. Find out which company they selected, why they selected that company and what their experience has been with them.

2. Find a Company that is an Authorized Dealer with Certified Employees

When you speak with potential Florida security companies, ask them if their employees are trained by the manufacturer and if they are authorized dealers. Security professionals that are certified through the dealer network have completed extensive training in all forms of electronic security. Trained and certified professionals often yield more efficient and higher quality work than those who are not certified. Many manufacturers will void the warranty of the system if it is not installed by an authorized dealer.

3. Use only Florida State-Certified Fire and Burglar Alarm System Agents

When you speak with potential companies, ask them if their sales professionals and technicians have done the necessary background checks and classroom training required by Florida Statues Chapter 489.5185. When meeting with you, they should be able to produce a state-issued I.D. card with their photo and an expiration date. If they cannot produce the card, they may be operating illegally with employees who cannot pass the background check. Would you want a convicted felon designing your security monitoring system?

4. Evaluate Work History

One of the best ways to determine if Florida security companies are credible is through consumer claims and work history. This information is readily available from several sources such as the crime prevention department at your local law enforcement offices, licensing agencies in your state, consumer protection agencies and the Better Business Bureau.

5. Proof of Licenses and Insurances

The State of Florida requires that security professionals who install security monitoring systems be licensed by the Electrical Contractors Licensing Board of the Department of Professional Regulation. Licensed professionals are trained and certified, which can reduce the risk of accidental and non-working alarms due to faulty installation. Ask for proof to ensure their licenses are up-to-date. Proof of general liability and workers’ compensation insurance is necessary to protect you from being liable for an uninsured company or worker.

6. Organize Meetings with Potential Companies

Once you have narrowed your search down to three trusted companies, schedule meetings with a representative from each prospective company. Be sure to ask for the name of the person with whom you will be meeting. Upon the arrival of each representative, ask for proper company identification. Your consultation should consist of a building inspection and security recommendations for your property. Always ask for the quote for your alarm system in writing.