chess i x overview oktober 2012

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Confidential Chess IT International BV - Oktober 2012 Page 1 Overview

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Page 1: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 1

Overview

Page 2: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 2

more than 8 innovation projects

in progress at the same time

more than 10 companies

from the 100 top NL are customer

5 building blocks in portfolio for handling

payments & transactions

FA

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0100101110010111Software 010010010010100011001011

Development 011010100101110010110Center 01001011100010110011100010

010010111001011010Transaction 01100100110010110010101001 Product 01010011111001010100010101011

Management10011001011100101100111011

70 employees with a high tech ambition

Part of Chess group 140 employees

Page 3: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 3Page 3

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Introduction

Chess iTi (Chess IT International BV) is a IT design and development center whose core disciplines are system architecture, software design & implementation and system integration. Chess-iX provides full life cycle management & support.

The Company develops IT products and applications for the financial service industry, the sports & events market, mobility & public transport and corporates in need of critical systems.

Services:– IT Consulting, Software Product Development,

Application Life Cycle Management, Operations & Support

Projects in the area of:– ePayments, eInvoicing, eLeasing, eTicketing,

Cashmanagement

Building blocks for:- eCommerce, eTicketing, - ePayments (online, mobile, contactless),

eLoyalty, eInvoicing

• Revenue Model:– Consultancy on time & material;– Fixed price projects;– Maintenance & Support fees (SLA’s);– Software licenses.

Market

Long lasting relationships with large and medium sized companies:– Main revenues in the financial and banking area,

upcoming are large eCommerce companies and bigger companies in need of critical IT systems.

– Long term contracts with clients; Project-contracts in combination with a long term Service contract.

– Over 25 of the top 100 Dutch companies are client of Chess.

– A selection of clients include: Amsterdam Arena, ANWB, Bank Mendes Gans, Connexion, Dutch Railways, Equens, ING, PostNL, Rabobank, Royal Dutch Football Association, TransLink Systems,.

Page 4: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 4

FIN

AN

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Chess IT International BV

The company was as a business line consolidated in Chess companies until 2011. In 2011 Chess transformed the 3 business lines into 3 separate limited companies with their own P&L to

address further different investments per company and focus on the different product/market combinations.These 3 companies were named Chess iT international, Chess eT international and Chess pT international.The Chess iX contracts will be handled by Chess iT international BV.

2009 2010 2011 2012

Chess companies incl Chess iTTurnover *1000 euro

15.430 17.703 15.800 16.000Forecast

Chess iT (international) bvTurnover * 1000 euro

6.373 4.581 4.626 5.111Forecast sep12

Financial Services40%

Sports & Leisure30%

Mobility10%

Secure & privacy services

20%

Part of revenues 2012

Page 5: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 5

Main services

Software development center

System Integrator

Service management & Operations

Dedicated Hosting (2012)

Market focus

eCommerce/Mobile Portals

Payments / Transactions

Leasing

E-Invoicing / Cash Management

Ticketing/ Voting

Software components

PURE transaction Router /online

PURE NFC Transaction router

PURE VAS / Virtual Account System

PURE eCommerce/Ticketing Platform

NFC/ Mobile reader

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ION

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MP

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Page 6: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 6

Financial Services

Contracts: Projects, ALM, Licenses, SLA

Advanced Payment systems mobile, web

Cashmanagement systems

E-invoicing

Sports & Leisure

Contracts: Projects, Licenses, SLA

Ticketing

Cashless systems

Smart stadium

Mobility

Contracts: Projects, SLA

OV-Chip

Mobile payments

MA

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Page 7: Chess I X Overview Oktober 2012

Confidential Page 7Chess IT International BV - September 2012 5

FIT

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• Fit for UseExistig system was not fit for useComplete rebuild with focus on technical qualityTCO from 1.6 Meuro to 0.6 Meuro per year

• Fit for UseExisting system outdated and new techniques/functionalities requiredComplete new design, architecture and software developmentNew standard for all Football/Sport organizations for ecommerceFit for multichannel ticketing and ecommerce transactions

• Fit for PurposeQuotation process took 21 steps and 3 days, Now 3 steps and 15minutesSales volume +33% ; Market share +4%

• Fit for ChangeInitially online wallet for micro-paymentsModern, flexible architectureSuccessfully repurposed several times, currently a generic back office system for multi-channel payments

Fit for Use, Purpose and Chane

Page 8: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 8

Modern Digital Platform – Doxxer • Market opportunity

– Modern new commerce strategy for PostNL, multi-channel service platform to link consumers to their Service Organisations.

– Allow these organizations to send interactive messages to the linked customers. Customers can directly perform actions like one-click payments, cancelling subscriptions or signing up for new services.

– The privacy of customers is tantamount to Doxxer, interactions with organizations will only take place when the customer allows this, and messages are automatically filed and stored highly secured Cloud facilities.

• Chess iX offering– Chess-iX offers turnkey, fixed price/time projects based on a state of the art development approach

which use automated testing, constant software quality monitoring and performance measurement.– Chess-iX offers 24*7 service management and cloud hosting

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Page 9: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 9

Smart Stadium / Ticketing• Market opportunity

– All event locations, Sports and Stadiums seeks customer intimacy, cross sellingand an efficient/modern process

– All new events (OS, WK etc) aims for the newest systems; Security rules, Mobile and Internet development drives the oppertunity; Complexity and Costs results in few initiatives.

– Current systems are technically and functional old and costly in m&s.• Chess iX offering

– Software development center with experience in this area; Ticketing system, newly build with Access, Payment and CRM interfaces

– Closed payment system and mobile/web frontends/shops• Business Case / Position / Hurdle

– Chess-iX has a license on one of the most modern Ticketing systems there currently is, and a reference implementation for KNVB and Amsterdam Arena for the Smart Stadium concept; The proposition will be internationally positioned.

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Page 10: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 10

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Wallets / Prepaid / Value added Services• Market opportunity

– Lot of volatility around Mobile Marketing and Mobile transactions. Strong need/demand from market for proven and experience ict companies to build these solutions

– Around 50% penetration of smartphones in US & EU; 90% expected in 2014; 35-40% of smartphone users make mobile purchases.

• Chess iX offering– Software development center with experience in this area; PURE Vas component as proven

wallet.• Business Case / Position / Hurdle

– Chess-iX is recognized as main service provider by Banks and Financial institutes

Page 11: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 11

FA

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NFC/Mobile solution: Public Transport

• Market opportunity: OVchipkaart Product Distribution System, OVChipkaart Value Added Services

• Chess iX offering: OVchip Cloud Services with NFC terminals & Smartphones (Terminals by Chess pT)

• Business Case / Position / Hurdle: – Business case: eliminating the use of expensive AVM’s; Market for low cost “any where any place”– Connexxion: Pilot aimed at roll-out of Pickup (PUD) service for 2600 CXX busses and 600 CXX

retailpoints– Connexxion: Talks about joint venture for Ovchipkaart Services: PUD, POST: Primera, Bruna etc– GVB: Offering for Sales (POST) device for 150 retailpoints in Amsterdam; Future: GVB Trams +

busses– Primera: initial talks about 440 PUD or POST devices and related services for Primera stores– NS: Offering for OVchipkaart services on NFC enabled smartphones– Future: Ovchipkaart payments with Rabobank Minitix engine (under construction by NS/Rabobank)– Business model: project + Basic License + SLA combined with fee per connected termina

Page 12: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 12

NFC/Mobile solution: Contactless Payments

• Market opportunity: Replacing low value Chipknip payments by Contactless NFC payments

• Chess iX offering: Cloud Payment & Value Added Services with NFC terminals (Terminals by Chess pT)

• Business Case / Position / Hurdle: – Business case: replacement of chipknip; new markets for low value NFC payments + value added services– Rabobank Minitix: Open and Closed Loop Payments: Outlets via MijnID en Cashless Betalen (+ Ovchip?) – Equens “Slim en Snel Betalen”: NFC + biometric closed loop proposition for catering market– Several closed loop payment solutions: NOC*NSF, Amsterdam Arena, ASH– Position: ‘closed loop’: ready and implementing; ‘open loop’: waiting for Rabobank approval.– Business model: project + Basic License + SLA combined with fee per connected terminal

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Page 13: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 13

DO NOT L IKE ?JOIN US AT CHESS

Page 14: Chess I X Overview Oktober 2012

Confidential Page 14Chess IT International BV - September 2012

Highlight: measuring code quality with sonar • Sonar is an open source platform for managing

code quality • http://www.sonarsource.org/• Chess hosts and manages a central sonar instance

for all applications in development and maintenanceQ

uality

Con

trol

Dimensions of quality

Chess designs and develops applications that are fit for purpose, fit for change and fit for use.

Fit for purpose: • Software is capable of supporting the business

case• Requirements are SMART• Scrum process ensures software is aligned with

business goals• Early testing of usability and interface design• An international documentation standard J-STD-

016

Fit for change• Software should adapt to changing business

during its multi-year lifecycle• Technical quality main factor for maintainability• Unit testing, code quality measurements (sonar)• Architecture and design as simple as possible• Well-documented development environment• Straight-through deployment from source to

server

Fit for use• Software should be by every user group• Secure, stable, performant, scalable• Easy to deploy, monitor and upgrade

Page 15: Chess I X Overview Oktober 2012

Confidential Page 15Chess IT International BV - September 2012

V-model

Operations & Maintenance

System test

Integration/test

Unit TestProgramming

Detailed Design

Requirements/ Architecture

Concept of Operations

V-m

od

el d

evelo

pm

en

t ap

pro

ach

workshops

Jstd-016

Java/Spring

Open Source

Eclipse Sonar

Checkmate

Build-test

TMap

ALM

SCRUM

Agilefant

ChessForge

TestLink

Page 16: Chess I X Overview Oktober 2012

Confidential Page 16Chess IT International BV - September 2012

Fro

nte

nd

tech

nolo

gy s

tack

Modern and proven •Java as primary platform and language

• Plus many open source frameworks and libraries• Examples: Spring, Hibernate, myBatis, iText• OS and app server agnostic: Tomcat, Websphere, etc.

• Multiple RDBMS and non-relational storage supported• Oracle, MySQL, Sybase• MongoDB, Amazon S3

• Full spectrum of frontend technologies for web…• Client-side: HTML5, CSS3, JQuery, Backbone.js, GWT• Server-side: GWT, Wicket, Tapestry, JSF• Communication: SOAP, JSON/REST

• …and mobile• Android and iPhone native development• HTML5, JQuery Mobile, Phonegap/Cordova

Page 17: Chess I X Overview Oktober 2012

Confidential Page 17Chess IT International BV - September 2012

Ap

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ifecycle

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ITIL / ASL based Maintenance & Support

Chess Service Desk a qualified skilled 1st and 2nd line servicedesk Strong focus on personal Customer ServiceSingle Point of Contact for Call Registration, Tracking, Tracing and ReportingIncident-, Problem- and Change registration and workflow ASL / ITIL based Service Support and Delivery

Page 18: Chess I X Overview Oktober 2012

Confidential Page 18Chess IT International BV - September 2012

Hostin

g &

Op

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tion

s

High Quality Hosting

• Security-certified & Failsafe Data Centre hosting• PCI compliancy• Cloud based Infrastucture as a Service• VMWare proven technology Dynamic Resource Scheduling & High Availability

99.8%• Performance based SAN technology• Quality Hardware with proven in time Service Support• 24x7 Active full pro-active system health monitoring

Page 19: Chess I X Overview Oktober 2012

Confidential Page 19Chess IT International BV - September 2012

Exam

ple

con

sta

nt q

uality

un

der

ALM

80.000 lines of code

75.000

0

25.000

18

0

12

6

6

0

4

2

50.000

Stable complexity per class

Low code duplication

Page 20: Chess I X Overview Oktober 2012

Confidential Chess IT International BV - Oktober 2012 Page 20

Chess iXa brand of Chess iT International BV

PO Box 20312000 CA Haarlem

T: +31 88 248 16 32E: [email protected]: www.chess-ix.com

TH

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