chcf slides on phr adoption trends

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Consumers and Health IT EMBARGOED FOR RELEASE: 12:01 a.m. ET – Tuesday, April 13, 2010 Groundbreaking National Survey Findings

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Slides from PHR adoption survey sponsored by California Healthcare Foundation. Survey results released Apr. 13, 2010. Survey conducted end of 2009-early 2010. Caveat: results are heavily weighted to California (KP) experience.

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Page 1: CHCF Slides on PHR Adoption Trends

Consumers and Health IT

EMBARGOED FOR RELEASE:12:01 a.m. ET – Tuesday, April 13, 2010

Groundbreaking National Survey Findings

Page 2: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Today’s Program

Context Setting

Survey Findings

Expert Panel

Questions & Answers

Page 3: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Key Survey Findings

1. Consumers with online access to their health information pay more attention to their health.

2. PHR Usage is low, but doubled in two years. One in 14 Americans say they have used PHR.

3. PHR users are young, highly educated and higher income, yet surprisingly, less educated, lower-income and chronically ill patients report greater value from using a PHR.

4. Consumers prefer to use a PHR from their health care provider.

5. Two out of three Americans are concerned about the privacy of their health information; concern is reduced by experience with and benefits received from a PHR.

Page 4: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Page 5: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

PersonalHealth Record (PHR)

Ideally includes information from multiple sources

Offers a set of tools to improve communication and convenience to better manage one’s health

An electronic record of health information on an individual

Page 6: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Page 7: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Page 8: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

Current users are young, highly educated, higher income.

Yet, less educated, lower-income and chronically ill consumers have also discovered benefits from using a PHR, even though they are using it less:

58% of users with income < $50,000 feel more connected to doctor (vs. 31% higher incomes)

55% of users w/o a college degree asked more questions (vs. 26% of college-educated users)

40% of respondents with two or more chronic conditions that use PHRs did something to improve their health (vs. 24% of others interviewed)

Who Uses and Benefits from PHRs

Page 12: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

Page 13: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

Page 16: CHCF Slides on PHR Adoption Trends

CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

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CALIFORNIA HEALTHCARE FOUNDATION

Expert Panel

Joshua Seidman, PhD, Office of the National Coordinator for Health Information Technology, U.S. Department of Health and Human Services

Kate Christensen, MD, Kaiser Permanente

Steve Findlay, MPH, Consumers Union

Jane Sarasohn-Kahn, MA, MHSA, THINK-Health and Health Populi Blog

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CALIFORNIA HEALTHCARE FOUNDATION

Questions and Answers

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CALIFORNIA HEALTHCARE FOUNDATION

California HealthCare Foundationwww.chcf.org

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