chapter 9 group dynamics and teams. self managed teams benefits company performance organizational...
TRANSCRIPT
Chapter 9
Group Dynamics and Teams
Self Managed Teams
Benefits
•company performance
•organizational learning and adaptability
•employee commitment
Successful Work Teams
• Supportive top management
• Policies that promote teamwork
• Supportive organizational climate
• Skilled supervisors and team members
Model of Group Development
Forming
Storming
Norming
Performing
Adjourning
Groupthink
Members of a highly cohesive groupBelief in invulnerabilityBelief in inherent moralityStereotyping outsidersFail to explore alternative course of
actionMindguard
Equilibrium Model
Content
Process
Task Behaviors
InitiatingSeeking information or opinionsClarifying and elaboratingSummarizingConsensus testingReality testingOrienting
Group Maintenance
GatekeepingEncouragingHarmonizing and compromisingUsing humor
Emotional Issues:
causes of self oriented emotional behavior
•Types of emotional behavior resulting from tension:
•Tender emotions: supporting, depending, pairing up
•Tough emotions: anger, hostility, self assertiveness
•Denial of all emotion: withdrawal, falling back on logic
Disabling Anti group behaviors:
•Clown
•Ego trip
•Recognition seeker
•???
Pure types of reducing tension and expressing emotions
•Friendly helper orientation: accept tender, deny tough
•Tough battler: accept tough & deny tender
•Logical thinker: deny all emotion reason
Success Factors for Teams
Clear, engaging directionA real team taskTeam rewards Basic material resourcesAuthority to manage the workTeam goalsStrategy norms
Trust
Reciprocity
Social Networks
Group Norms: unwritten rules that define what attitudes and behaviors characterize a good group member
Inner Outer Activity:
Task: To be the most effective group
To list and prioritize 10 items that make an effective team
Inner: 4 minutes rotated to work on task
You may only work on problem when acting as the inner circle
Switch every 4 minutes with outer circle
After two sessions as inner circle, consult with outer
Follow-up:
Discuss individual/group behavior
What kind of group were you?
Was the group cohesive
How did cohesiveness relate to performance?
Groupthink?
Group norms?
Conflict?
Social loafing?
Participation
Requirements for Monday - Today!!
Each group will need:
•1 raw egg no egg beaters plz
•6 plastic straws
•1 yard of scotch tape
•1 plastic jar